Heritage Manor Of Baton Rouge II
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Information last verified:
9301 Oxford Place Avenue, Baton Rouge, LA 70809
For more information about senior living options: (844) 490-3973
The staff are pleasant, courteous, and professional, demonstrating excellent teamwork while promoting safety and wellness. The facility is very clean and well maintained, with a welcoming atmosphere. The aides and nurses are reliable, friendly, and attentive to residents’ needs. The staff consistently go above and beyond to ensure residents receive proper care. Visitors report warm, helpful interactions and a sense that residents are treated like family. The meals and activities are engaging and contribute to residents’ happiness. Heritage Manor is described as one of the best and best-managed facilities in Louisiana. The environment feels warm and like a big family, with staff quick to assist. The facility is associated with kind and professional staff who communicate well and are informative. The visiting experience is positive, with friendly staff and a clean, welcoming setting.
The nurses and nurse aides are extremely rude to the residents. Residents are not receiving their medications on time; aides lie about providing care. Aides are not making rounds; residents are not getting water/ice or being changed as often, contributing to infections. The facility is short-staffed; aides work 16-hour shifts with 15+ residents and fail to fulfill their duties due to stress. There is patient abandonment: a grandfather was found on the floor with no care for about 24 hours and died later. The staff’s care is described as neglectful and incompetent at times. CNAs are frequently MIA, leaving residents without assistance; rooms are kept at 60F, which is harmful to elderly patients. The facility is not trustworthy for loved ones; warnings to avoid leaving relatives there.Heritage Manor of Baton Rouge II is best suited for families that prize a warm, community-centered atmosphere, where daily life feels like a supported, social environment and skilled-nursing or rehabilitation services are readily available when staffing is adequate. It works well for those who want meaningful activity, from live music and bingo to regular visits from volunteers and church groups, and who value a facility that feels like a family setting. It is a solid choice for respite stays or longer-term care for seniors who can stay engaged and who can maintain regular oversight to ensure care stays aligned with expectations.
People who should consider alternatives are those with intense medical monitoring needs or a history of fragile medication management. When a loved one requires precise, consistently timely meds, uninterrupted rounds, and vigilant hydration and repositioning, the risk of lapses appears higher in some reviews, particularly in contexts of staff strain. Families should scrutinize staffing models, med-pass procedures, and daily rounding practices, and should not shy away from exploring facilities with documented, higher nurse-to-resident ratios or stronger QA controls. Public-record concerns cited by some reviewers underscore the importance of due diligence before choosing.
On balance, the strongest positives are compelling: a clean, well-kept campus with an inviting, non-clinical feel; staff that come across as courteous, dedicated, and genuinely caring in many encounters; and an emphasis on safety, wellness, and resident engagement. Multiple reviewers recount a welcoming front-desk experience, helpful admission and activity staff, and a culture that treats residents with respect and warmth. The environment supports social interaction, family involvement, and visible attentiveness, with notes about good meals, engaging activities, and a sense of community that can make a meaningful difference in daily quality of life.
However, the most consequential concerns center on staffing and consistency. Several accounts describe short-staffing pressures that translate into slower med administration, fewer water and hydration opportunities, and less frequent rounds. A few families report troubling lapses in care, lost belongings, or delays that undermine trust, and one severe narrative highlights a perceived failure to respond promptly to a deteriorating medical situation. While these outliers are not universal, they reveal real risks that cannot be dismissed, especially for residents with higher care needs or those who rely on continuous monitoring.
The key question becomes whether the positives can offset the risks through proactive oversight. For families who can commit to regular, attentive visitations and ongoing communication with the care team, Heritage Manor offers a dependable, personable setting that many residents clearly respond to, one that blends a homelike ambiance with meaningful programming and a reputation for kindness. The facility’s strength in staff warmth, cleanliness, and resident satisfaction can compensate for gaps only when families stay engaged, request detailed care plans, and insist on transparent med-pass schedules and daily rounds. For some, that trade-off is precisely what makes this community the right fit.
In the end, the decision rests on a clear appetite for hands-on oversight and a willingness to advocate on behalf of a loved one. If choosing Heritage Manor, concrete steps matter: demand a written care plan with explicit med-time and hydration protocols, request direct nurse assignments and daily rounding expectations, and establish a regular visitation routine to monitor mood, appetite, and mobility. Probe the admissions team about rehabilitation services, meal quality, and activity calendars, and review any available public records or ombudsman findings before committing. For families willing to invest that level of engagement, Heritage Manor can deliver a warm, active, well-maintained home with genuine compassion at its core; for those needing near-flawless day-to-day medical oversight, the search may lead to a facility with a sterner staffing framework.
144 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baton Rouge Metropolitan (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Manor Of Baton Rouge II in Baton Rouge, LA is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents.
The community provides a range of amenities to enhance the daily lives of its residents. These amenities include a beauty salon, cable or satellite TV, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, private bathrooms, restaurant-style dining, a small library, telephone access, transportation arrangement for non-medical purposes such as shopping or social outings, transportation to doctors' appointments when needed, a wellness center for health and fitness activities and programs. Additionally, Wi-Fi/high-speed internet is available throughout the community.
The care services at Heritage Manor Of Baton Rouge II are designed to ensure the safety and well-being of each resident. A 24-hour call system and supervision are provided to address any emergencies or assistance needs that may arise. The staff assists with activities of daily living such as bathing and dressing. Assistance with transfers is also available for those who need help moving around. The community offers specialized diets for residents with diabetes or other dietary restrictions. Meal preparation and service are provided to ensure that residents receive nutritious meals tailored to their individual needs. Medication management is offered to ensure that medications are taken correctly and on time. A mental wellness program is in place to support the emotional well-being of residents.
Residents can enjoy various activities planned by the community such as fitness programs and day trips to local attractions. Resident-run activities provide opportunities for socializing and engaging in hobbies or interests. Scheduled daily activities keep residents active and entertained.
Heritage Manor Of Baton Rouge II benefits from its convenient location with several nearby amenities including cafes, parks pharmacies, physicians' offices restaurants transportation options places of worship theaters hospitals.
Overall, Heritage Manor Of Baton Rouge II provides a supportive environment where seniors can receive excellent care, enjoy a range of amenities, and participate in engaging activities while being conveniently located to nearby amenities.
Heritage Manor Of Baton Rouge II is located at 9301 Oxford Place Avenue, Baton Rouge, LA 70809 in East Baton Rouge Parish, Louisiana
Heritage Manor Of Baton Rouge II on seniors.fyi includes 4 photos including images showing interior, landscaping, bedroom, garden, pathway, outdoor seating, trees, decor, and more.
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