Northridge Care Center

3612 Baker Boulevard, Baker, LA 70714

For more information about senior living options: (844) 490-3973

2.8 from 22 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
2
1 stars
10

Skilled Nursing Facility

Overall Review of Northridge Care Center

Pros

  • pro River Oaks Nursing & Rehabilitation Center was described as a pleasant surprise with courteous and professional staff.
  • pro The River Oaks staff celebrated residents' birthdays, showing warmth and personalized care.
  • pro River Oaks was called by far the best among the four facilities the reviewer had experienced.
  • pro North Ridge Care Center was praised for quick responses and for staff treating patients with the utmost respect.
  • pro Northridge Care Center's staff were described as helpful, friendly, professional, and caring, often going above and beyond.
  • pro The Northridge facility was noted for its compassionate staff who treat residents like family.
  • pro The Northridge facility was described as having a wonderful, clean, and caring atmosphere.
  • pro A family donated to Northridge in honor of their father, reflecting gratitude for the care provided.

Cons

  • pro The facility is horrible; it is a place to put a person that is on their death bed.
  • pro Long-term patients reportedly receive only feeding and diaper changes, with delays and many still hungry.
  • pro The staff were rude, smelled bad, and appeared to be relaxing rather than caring for residents.
  • pro The place is disgusting and needs to be shut down by the state ASAP.
  • pro Roaches are everywhere and some staff treat residents poorly.
  • pro Starvation and dehydration are real issues, and the facility is not appropriate for Alzheimer's or dementia patients.

Review

The collection of comments about River Oaks Nursing & Rehabilitation Center and nearby care facilities presents a landscape of stark contrasts. On one hand, several reviewers describe River Oaks as a surprise standout, where the people working there are genuinely kind and the care is professional and courteous. One patron calls it the best facility they've been in across four experiences, praising the staff for being good people who celebrate residents, even throwing a birthday party for two guests on the same day. Another reviewer labels River Oaks as "one of the best nursing homes in the south," noting a visible improvement in overall care and describing the staff as friendly, welcoming, informative, and supportive, including the administrative team. A sense of atmosphere and warmth is repeatedly emphasized by these voices, who view River Oaks as moving in a positive direction.

Yet the same facility is also the subject of fierce criticism from other reviewers who paint a very different picture. Several accounts allege severe neglect and mistreatment: accusations that long-term residents are given only minimal attention, with meals being insufficient and portions sparse, leaving many residents hungry. There are claims of delays in basic personal care, such as late diaper changes and infrequent showers, and of residents experiencing dehydration and inadequate feeding. Some reviewers recount specific incidents - a lack of incident reports, bruises on a loved one, and reports that staff were unresponsive or distracted - creating an atmosphere of fear and concern for the safety and dignity of residents. The facility is described in some reviews as dirty, with roaches and strong odors cited, and with staff reportedly on personal calls rather than focusing on patient care. Taken together, these comments present River Oaks as a place of significant inconsistency: moments of warmth and competence coexisting with allegations of neglect and poor living conditions.

The conversation then shifts to a different facility - North Ridge/Northridge Care Center - where the sentiment is similarly mixed but with a different balance of experiences. A number of reviewers speak warmly of Northridge, highlighting a "wonderful atmosphere," cleanliness, and a staff that is described as compassionate and treating residents like family. One reviewer recounts a personal success story of quick, supportive action during a family emergency, followed by a donation to the facility in honor of a loved one. Others echo these sentiments, noting that the staff were helpful, friendly, professional, and caring, and expressing gratitude for the care their family members received over extended periods. In these voices, Northridge is portrayed as a place where dedicated caregivers make meaningful differences in residents' lives.

However, Northridge is not immune to grave concerns either. Several reviewers recount deeply troubling experiences, portraying the facility as dirty and poorly maintained, with roaches in the environment, smelled odors, and staff who appeared mean or indifferent. There are accounts of residents not receiving timely showers or baths, not being given medications, and being left in unclean conditions or with stained or soiled garments. One particularly harrowing review describes a six-year stay for a brother in which basic dignity and daily care were missing, including days without showers, unattended meals, and soiled conditions that impacted the resident's health and well-being. Another account recalls a patient who was locked in a room due to disorientation and a family's repeated efforts to obtain proper care, including challenges around showering, medication administration, and timely dietary support. These negative narratives underscore serious concerns about patient safety, dignity, and adequate oversight.

Taken together, the comments reveal a pattern of highly variable experiences across facilities that share a common industry and purpose. Some families celebrate care teams that feel like extended families, with staff who listen, engage, and celebrate residents' milestones; others describe environments where basic needs - hydration, nutrition, hygiene, timely medication, and respectful treatment - are not consistently met. In both centers, the quality of care appears to be uneven, with standout teams and standout patients and equally vocal reports of neglect, fear, and dissatisfaction. The divergent experiences suggest that outcomes may depend on factors such as shift coverage, unit leadership, and the specific staff on duty at any given time, as well as broader organizational practices.

For anyone evaluating these or similar facilities, the takeaway is clear: approach with a plan to verify through multiple channels. Visiting in person, speaking with both staff and family members, reviewing recent state inspections and incident reports, and asking direct questions about meal quality, hydration, shower schedules, medication administration, and how they handle wounds or bruising can provide a fuller picture than a single testimonial. The stories here urge prospective families to carefully weigh both warmth and competence against clear signs of neglect and malnutrition or hygiene lapses. No single review tells the full story, but when combined, they highlight the essential truth that quality elder care hinges on consistent, compassionate caregiving, transparent accountability, and ongoing attention to residents' basic needs and dignity.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baton Rouge Metropolitan (4 miles away) Baton Rouge Metropolitan (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Northridge Care Center in Baker, LA offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to easily maintain their appearance without having to leave the premises. Cable or satellite TV is available in each room, ensuring that residents can enjoy their favorite shows and movies at any time.

Transportation is made convenient with community-operated transportation services as well as designated transportation arrangements for non-medical purposes and doctors' appointments. This allows residents to easily access necessary appointments and events outside of the facility. For those who prefer to stay on-site, there is also a computer center where residents can access technology and stay connected with friends and family.

Residents can enjoy delicious meals in the dining room, which features restaurant-style dining and caters to special dietary restrictions. The kitchenettes provided in each residence allow for added convenience in meal preparation if desired. Housekeeping services ensure that the living spaces are always clean and tidy.

To promote physical fitness and wellness, Northridge Care Center offers a fitness room, outdoor space, and a wellness center. These facilities enable residents to engage in physical activities that suit their abilities and preferences. For leisurely pursuits, there is also a gaming room, small library, and scheduled daily activities organized by the community.

In terms of care services, Northridge Care Center provides 24-hour call system monitoring for immediate assistance whenever needed. With 24-hour supervision, residents have peace of mind knowing that there is always someone available to attend to their needs. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available.

The community ensures proper medication management for its residents and follows individualized diabetes diets when required. A mental wellness program is also provided to support overall cognitive health.

Located nearby are pharmacies, physicians' offices, hospitals, restaurants, places of worship as well as transportation options for added convenience.

Residents at Northridge Care Center can enjoy a vibrant and engaging lifestyle supported by a compassionate team of caregivers who prioritize their comfort, health, and well-being.

Nearby Places of Interest

Restaurants

  • McDonald's (1.3 miles)
  • Waffle House (2.4 miles)
  • Lagniappe Steak & Seafood (2.5 miles)
  • McDonald's (3 miles)
  • Brasserie De Yoes (3.8 miles)
  • La Mange (4.5 miles)
  • Walk-On's Sports Bistreaux - Zachary Restaurant (4.9 miles)

Pharmacies

  • Francise Pharmacy (2.4 miles)
  • Walgreens (3.9 miles)
  • Dry's Health Mart (3.9 miles)
  • Winn-Dixie (4 miles)
  • Walmart Pharmacy (4.1 miles)
  • Bordelon's SuperSave Pharmacy (5.6 miles)
  • CVS Pharmacy (6.6 miles)

Places of Worship

  • First Baptist Church Of Zachary (3.8 miles)
  • Fbcz Worship (3.8 miles)
  • Zachary United Methodist Church (4 miles)
  • New Providence Baptist Church (4 miles)
  • First Presbyterian Church USA (4.5 miles)
  • The Greater Beach Grove Baptist Church (5.4 miles)
  • Times of Refreshing Evangelistic Ministry (7.6 miles)

Physicians

  • Zachary Weight Loss Clinic (3.8 miles)
  • Cardiovascular Institute of the South (4.2 miles)
  • Baron James Williamson (4.2 miles)
  • Williamson Allemond Regional Eye Center (4.2 miles)
  • Southeastern Cardiovascular (4.4 miles)
  • Progressive Php Of Seaside Healthy System (6.9 miles)
  • Lake Affer Hours (7.7 miles)

Hospitals

  • Zachary Surgical Center (3.9 miles)
  • Hospital Services of Louisiana (4 miles)
  • Behavioral Hospital of Southeast (6.2 miles)
  • Our Lady of the Lake Regional Medical Center (9.8 miles)
  • Our Lady of Lake Hospital (9.9 miles)
  • Our Lady of the Lake Regional Medical Center (11.1 miles)

Transportation

  • Baton Rouge Metropolitan Airport (BTR) (4.2 miles)
  • Baggage Claim (4.2 miles)
  • Hertz Rent A Car (10.2 miles)

Parks

  • SUBR Pavillion (5.1 miles)
  • Scotlandville Parkway Park (5.4 miles)
  • Arsenal Park (9.5 miles)

Cafes

  • Daiquiri Cafe (8.6 miles)
  • Brew Ha Ha (10.6 miles)

Frequently Asked Questions

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