James East Hannah Drive, South Shore, KY 41175
For more information about senior living options: (844) 490-3973
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The staff was great and treated residents like family. The administration and staff provide top-notch care. The executive director is amazing and deeply cares for patients and employees. The facility is great. The facility shows a remarkable amount of love for its residents and is always clean. South Shore Nursing and Rehab is a wonderful facility; it is clean and cozy. The administrator, faculty, and staff are friendly and helpful. The staff go above and beyond for everyone. The staff have been very good to residents and treat them like family. The facility is clean and the administration is wonderful. South Shore is an excellent facility with an excellent management team. The staff is fantastic.
One reviewer states the facility is horrible due to chronic understaffing and staff in a hateful mood, with residents left waiting for help and medications not promptly provided. Another reviewer reports understaffing and untrained staff, with nurses on phones at the station while alarms ring and a bathroom floor flooded, creating a safety hazard; peeling paint indicates a need for remodeling. A reviewer asserts that staff quickly make false assumptions about residents. A reviewer claims that many five-star reviews come from current or former employees to inflate the ratings. A reviewer notes that residents sometimes go days without essential medications and experience delays in care. A reviewer mentions that the state inspects the facility at least monthly due to complaints.South Shore Nursing and Rehab in Greenup County has earned a widely favorable impression from many who have interacted with the facility. Across multiple reviews, families describe a warm, welcoming environment where staff go above and beyond to treat residents like family. One commenter specifically thanked a staff member named Raven for the personal care shown to their mother, highlighting the sense of belonging and genuine kindness that pervades the place. Another reviewer emphasized that the staff and administrative team delivered top-notch care during their loved one's stay, expressing heartfelt gratitude for the overall experience.
Caregiving at South Shore is frequently portrayed as deeply compassionate and attentive. Reviewers repeatedly note that residents are treated with respect, affection, and patience, and that the atmosphere feels safe, clean, and nurturing. Comments describe residents as well-kept and consistently cared for, with many observers observing that residents are often smiling and engaged. The facility is described as clean and cozy, a comfortable home-like setting that supports both the emotional and physical well-being of those who live there. Several families recount experiences of being welcomed as part of a caring community, where staff members make an effort to learn residents' preferences and needs.
Leadership and administration receive strong praise from many reviewers. The executive director is lauded for her dedication to patients and employees, with multiple voices noting a heartfelt commitment to making a meaningful difference in the local community. A recurring theme is the sense that management places residents' best interests at the forefront, and that a culture of care is reinforced by capable and considerate administrative leadership. In one notable reflection, the administrator and the broader team are described as thoughtful, supportive, and capable of guiding the facility with both empathy and professionalism.
The facility's environment and culture are repeatedly framed as family-oriented and community-driven. Reviewers speak of staff members who genuinely enjoy interacting with residents, engaging in conversations, jokes, and even singing, creating a lively and human-centered experience. There is a strong sense of appreciation for the human touch - volunteers, activities, and a team that treats residents with dignity and warmth. A former visitor even celebrates the center as a warm, welcoming place where family and friends feel comfortable spending time with their loved ones, underscoring the social and emotional vitality that staff cultivate.
Beyond praise for general care and the personal connections formed, several reviews underscore the facility's capability in rehabilitation and ongoing care. Families describe successful rehab experiences, noting that staff provide attentive, family-like support during recovery. The positive testimonials frequently highlight how staff and administrators prioritize the residents' best interests, and how the facility's approach fosters trust and collaboration with families. For many, South Shore represents a reliable option for both short-term rehabilitation and long-term care needs, thanks to its organized, patient-centered approach and the dedication of its team.
Nevertheless, not every review echoes the same level of satisfaction. A few comments present significant concerns about staffing and operational consistency. One review warns prospective families to look elsewhere due to perceived chronic understaffing, negative attitudes among some staff, delays in essential care (such as assistance with mobility and bathroom needs), and medication management lapses - claims of patients waiting an hour for help, or running short on medications for several days. The same review suggests that many five-star ratings may come from current or former employees seeking to boost the rating, encouraging others to verify information by speaking with multiple sources. Other pointed critiques describe real-world safety and maintenance issues, including a flooded bathroom floor, walls with peeling paint, and the implication that remodeling and improved training are needed in some areas.
In sum, the overall tone of the feedback paints a facility that is deeply capable of providing compassionate, family-centered care, set within a clean, warm, and engaging environment. The administrative leadership, including the executive director and doctors like Mary Warnock, is repeatedly credited with fostering a culture of care, with specific anecdotes praising personalized attention and the genuine love shown to residents - from daily interactions to end-of-life moments. Yet a subset of reviews raises important cautions about staffing levels, consistent training, medication management, and facility maintenance. For families considering South Shore, the message is clear: there are many strong, uplifting experiences to be found here, but it is prudent to gather a range of viewpoints, ask direct questions about staffing and safety, and speak with several sources to form a well-rounded understanding of what the facility can offer for a loved one's specific needs.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Shore Nursing & Rehabilitation Center is a premier assisted living community located in South Shore, KY. Our community offers a wide range of amenities and care services to cater to the needs and preferences of our residents.
In terms of amenities, we have a beauty salon where residents can enjoy professional hair and nail services. Residents can also relax and unwind while watching their favorite shows on cable or satellite TV provided in their rooms. We offer community operated transportation for easy access to local attractions and appointments.
For those who want to stay connected with loved ones or work remotely, we have a computer center with Wi-Fi/high-speed internet access. Our spacious dining room provides an elegant setting for residents to enjoy delicious meals prepared by our skilled culinary team. In addition, they have the option to dine in a restaurant-style setting.
Our fitness room encourages an active lifestyle among residents and offers exercise equipment suitable for various fitness levels. The gaming room provides opportunities for friendly competition and social interaction. Residents can also enjoy the serenity of our garden or spend some quiet time in our small library.
We strive to provide convenience through our housekeeping services, move-in coordination assistance, private bathrooms, and kitchenettes available in select units. Transportation arrangements are available for non-medical purposes as well as for doctors' appointments.
The wellness center at South Shore Nursing & Rehabilitation Center ensures that residents receive 24-hour supervision with a call system available at all times. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided along with special dietary restrictions such as diabetes diets.
To enhance the quality of life for our residents, we offer mental wellness programs that focus on their emotional well-being. A variety of activities are planned every day including fitness programs, resident-run activities, scheduled daily activities, and planned day trips to keep residents engaged and entertained.
In addition to these amenities and care services, our community boasts excellent proximity to local amenities. Residents have access to three cafes, three parks, 16 pharmacies, 24 physicians, 28 restaurants, five transportation options, and 16 places of worship nearby. Furthermore, in case of any medical needs, there are five hospitals conveniently located for quick assistance.
At South Shore Nursing & Rehabilitation Center, we are committed to providing a comfortable and enriching lifestyle for our residents. Come and experience the warm and inviting atmosphere that sets our community apart.
South Shore Nursing & Rehabilitation Center is located at James East Hannah Drive, South Shore, KY 41175 in Lewis County, Kentucky
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