South Shore Nursing & Rehab is a nursing home community in South Shore, KY.
Information last verified:
James Hannah Dr, South Shore, KY 41175
To contact a resident: (606) 932-3127
For more information about senior living options: (866) 208-4318
Residents and families point to leadership that takes a personal interest in care.
Several reviews highlight the administrator or executive director as genuinely engaged in residents’ wellbeing. People describe leadership that is caring, responsive, and focused on putting residents first. A few also credit new administration and management with improving how the facility is run.
Reviews repeatedly describe the building as clean and comfortable.
Multiple reviewers describe the facility as clean, well kept, and welcoming, with a cozy environment. A few add that residents look well cared for and well maintained. One review contrasts that positive impression by mentioning peeling paint and water on a bathroom floor.
Staff kindness and professionalism are major themes across reviews.
Many reviews emphasize friendly, helpful, and caring staff who treat residents with respect. Several families describe staff going above and beyond, and others say residents are included in daily interaction and conversation. Overall, the tone is warm and people often frame care as family-like, though one or two negative reviews raise concerns about staffing levels.
A couple of reviews raise concerns about staffing coverage and medication follow-through.
Two reviews say the facility was understaffed and describe situations where residents waited for help or were not assisted promptly. Those same reviews also mention medication issues, including delays and running out of needed medicine. One also cites maintenance problems, including a flooded bathroom floor.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing FacilitySouth Shore Nursing & Rehab is located at James Hannah Dr, South Shore, KY 41175 in Lewis County, Kentucky
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