Crystal Care Center Of Portsmouth

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Crystal Care Center Of Portsmouth Crystal Care Center Of Portsmouth

Crystal Care Center Of Portsmouth

1319 Spring Street, Portsmouth, OH 45662

For more information about senior living options: (844) 490-3973

2.6 from 7 reviews
5 stars
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0
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1 stars
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Skilled Nursing Facility

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    Overall Review of Crystal Care Center Of Portsmouth

    Pros

    • pro They were very nice and fair, and they treated my mother great.
    • pro The staff really treats them like family.
    • pro They have been taken care of with kindness and respect, and the family is thankful.

    Cons

    • pro The reviewer claimed the facility had left their father in bed for months.
    • pro Medication was found on the floor on two occasions.
    • pro The reviewer found their father completely saturated in urine up to his neck.
    • pro They advised others not to send their family there.
    • pro A staff member failed to properly change wounds, leading to the husband becoming sick.
    • pro The facility could not pick up a resident from Walmart, leaving her stranded and not returning calls; the reviewer had to pay for a taxi, questioning humanity and hospitality.

    Review

    The collection of testimonies about this facility presents a landscape of stark contrasts in care. On one end of the spectrum, there are vehement complaints that paint a picture of neglect and safety breaches that would alarm any family member seeking reliable, compassionate care for a loved one. A reviewer bluntly warns others not to send their family there, recounting a situation where a father remained in bed for months, seemingly without being moved or attended to in a timely manner. The same account describes alarming lapses in basic safety and hygiene, including medications found on the floor on more than one occasion. The most disturbing detail shared was a scene in which a resident was reportedly saturated in urine up to the neck for a period of time, a level of care that would understandably provoke fear and fury in families monitoring their loved ones' well-being. These assertions are forceful and specific, underscoring perceptions of neglect and a failure to provide even the most fundamental comforts of daily living.

    In contrast to these alarming claims, other reviewers recount markedly more positive experiences. One person notes, with emphasis, that staff were "very nice and fair" and that their mother was treated well. Another family member speaks warmly of their grandmother's residence at the facility, describing a staff culture in which caregivers "treat them like family." This perspective emphasizes kindness, respect, and the reassurance that their loved one is being looked after with genuine care. A sentiment echoed by a different reviewer is gratitude that, despite initial worries about placing a loved one in a nursing home, the overall experience has felt respectful and compassionate, with a strong sense of kindness toward the resident. These accounts suggest that for some families, the atmosphere and interactions with staff can be personal, supportive, and reassuring.

    Yet the discord between the glowing testimonies and the more severe allegations is striking and disconcerting. Another reviewer paints a troubling scene related to a husband who needed help and found the facility lacking in practical care, noting that a staff member's inability to manage wounds led to the husband's sickness and hospital visit. This account highlights fragile wound care and the serious consequences that can follow if basic medical tasks are not performed competently. The implication is that gaps in skill, training, or accountability can have real, potentially dangerous outcomes for residents, even when other aspects of care might be satisfactory for different families.

    Transportation and responsiveness emerge as another critical point of contention. One account describes a resident who was left stranded at a Walmart, with the facility failing to retrieve her or return calls afterward. The family ultimately provided the resident with money for a taxi to return home, and they asked, with some indignation, "Where was the humanity? The hospitality?" This episode underscores failures in transportation coordination, communication, and follow-through - factors that can erode trust and leave families feeling abandoned when their loved ones depend on the facility for reliable support outside of direct medical care.

    Taken together, these reviews sketch a facility that is not monolithic in its care experiences. For every family that reports warmth, respect, and a sense of being treated like family, there is another that describes neglect, safety lapses, and broken promises. The contrast invites readers to be cautious and discerning, recognizing that experiences can vary dramatically from one resident to another or from one shift to the next. The most critical takeaway is a call for thorough, in-person evaluation: ask about wound care protocols, medication safety practices, and how staff respond to emergencies; request recent staffing levels and turnover information; and verify how the facility handles transportation, housekeeping, and resident supervision.

    For families considering this facility, the stories suggest several concrete questions to pursue during tours and conversations: How are wounds and other medical needs managed on a daily basis, and what training do staff receive for wound care and infection control? What systems exist to prevent medications from being left on the floor, and how are incidents of possible neglect or safety concerns investigated and corrected? How does the facility ensure timely and reliable transportation and pickups for residents, and who can families contact if a call goes unanswered? What is the protocol for monitoring bedridden residents or those with incontinence, and how is dignity maintained in daily routines? By seeking transparent answers to these questions, families can better gauge whether the facility can align with their expectations for safety, respect, and dependable care.

    In the end, the narratives reflect a divided but telling portrait: care quality can feel deeply personal and variable, and the very same place can evoke gratitude from some families while provoking outrage in others. The emotional stakes are high when it comes to the welfare of a loved one, and these experiences underscore the importance of vigilant oversight, proactive communication, and a facility-wide commitment to safety and compassion that is consistent across all staff and shifts.

    Features

    Housing

    • 25 resident community capacity 25 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crystal Care Center of Portsmouth is an exceptional assisted living community located in Portsmouth, OH. Our community provides a range of amenities to ensure the comfort and convenience of our residents. Each resident can enjoy the luxury of having cable or satellite TV in their own fully furnished apartment, complete with a kitchenette for their own personal use if desired. Our outdoor space includes a beautiful garden where residents can relax and take in the fresh air.

    We understand that maintaining cleanliness and order is essential for our residents' wellbeing, which is why we offer regular housekeeping services to keep their living spaces tidy. Additionally, we provide move-in coordination to assist new residents with transitioning smoothly into our community.

    At Crystal Care Center, we prioritize the health and wellbeing of our residents. Our professional staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, including a diabetes diet plan tailored to their needs. Medication management ensures that our residents receive their prescribed medications accurately and on time.

    We believe in promoting mental wellness among our residents as well. Our dedicated team has developed a comprehensive mental wellness program that focuses on cognitive stimulation and emotional support.

    Dining is an important aspect of life at Crystal Care Center. We accommodate special dietary restrictions to ensure that all residents can enjoy delicious and nutritious meals. Our restaurant-style dining room offers a comfortable space where residents can socialize while enjoying their meals.

    We provide a variety of engaging activities designed to enhance the quality of life for our residents. These include resident-run activities as well as scheduled daily activities organized by our staff.

    Crystal Care Center is conveniently located near several amenities within close proximity, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows easy access to various resources for our residents' convenience.

    Overall, Crystal Care Center of Portsmouth offers exceptional assisted living services tailored to the unique needs of each resident, ensuring their utmost comfort, convenience, and wellbeing in a warm and welcoming community.

    Nearby Places of Interest

    Restaurants

    • Jim Dandy Drive In (0.2 miles)
    • Little Caesars Pizza (0.2 miles)
    • Burger King (0.2 miles)
    • Taco Bell (0.3 miles)
    • McDonald's (0.3 miles)
    • Sonora Mexican Grill (0.3 miles)
    • Subway (0.7 miles)

    Hospitals

    • Fresenius Medical Care Portsmouth (0.7 miles)
    • Southern Ohio Medical Center (0.9 miles)
    • Southern Ohio Medical Center (0.9 miles)
    • Hempstead Manor (1.5 miles)
    • Southern Ohio Medical Center (1.5 miles)

    Pharmacies

    • Compass Pharmacy (0.7 miles)
    • Morton's Pharmacy (1.1 miles)
    • CVS Pharmacy (1.4 miles)
    • Blackburn's B G Family Food Mart (1.4 miles)
    • BG Pharmacy (1.4 miles)
    • Blackburn's Pharmacy (1.4 miles)
    • Medi-Mart Prescription Pharmacy (1.4 miles)

    Places of Worship

    • Christ's Community Church (0.7 miles)
    • General Conference Of Seventh-Day Adventists (0.9 miles)
    • Portsmouth Seventh-day Adventist Church (0.9 miles)
    • Kingdom Builders Evangelistic Ministries (1 miles)
    • Second Presbyterian Church (1.1 miles)
    • Life Point Church (1.3 miles)
    • Boulevard Church (1.4 miles)

    Parks

    • Branch Rickey Park (0.9 miles)
    • Alexandria Point Park (2.3 miles)
    • Millbrook Park (2.5 miles)

    Physicians

    • Dr Marchyn's Office (1 miles)
    • Pulmonary Critical Care (1 miles)
    • Roberts and Roberts Family Practice (1 miles)
    • Somc Surgical Associates (1 miles)
    • Somc Ob /Gyn Associates (1 miles)
    • Somc Sleep Medicine Associates (1 miles)
    • Somc Portsmouth Family (1 miles)

    Transportation

    • Hertz Rent A Car (1.2 miles)
    • Alamo (1.3 miles)
    • U-Save Auto Rental (1.6 miles)
    • U-Haul Neighborhood Dealer (2 miles)
    • U-Haul Neighborhood Dealer (2.3 miles)

    Cafes

    • Tim Hortons (1.4 miles)
    • Starbucks (1.4 miles)
    • Port City Cafe' & Pub (1.5 miles)

    Frequently Asked Questions

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