Portsmouth Health And Rehab
Save
727 Eighth Street, Portsmouth, OH 45662
For more information about senior living options: (844) 490-3973
Stephanie Bryant is an exceptional nurse. The staff greeted visitors warmly and made them feel at home. The facility has great lighting and appears clean. The physical therapy provided helped patients tremendously after strokes. The staff are consistently helpful and attentive to patients and families. Families feel confident recommending the facility to others. The staff deserve five-star ratings.
They describe the facility as understaffed, especially in the TCU, with nights often having only one aide and one nurse. They report chronic communication failures, with family members unable to reach staff and health updates delayed for days. They allege a nurse insulted a patient by suggesting they drink urine for protein. They claim the wound VAC was not maintained or functioning properly, requiring a replacement. They note long delays after ringing a buzzer for assistance, up to 35 minutes. They describe patients developing bed sores and dehydration due to not being flipped regularly or helped to drink water. They accuse the facility of pressuring for private-pay billing and misrepresenting consent for staying, especially in cases involving POA and impaired memory. They report being repeatedly hung up on when attempting to transfer calls or contact the facility, indicating poor customer service.The collection of reviews paints a facility that elicits a wide spectrum of experiences, ranging from deeply positive and grateful to highly critical and alarmed. On the one hand, several visitors highlight moments of genuine care, professionalism, and meaningful improvement for loved ones. On the other hand, a substantial number of accounts focus on serious concerns about communication, staffing, patient safety, and administrative handling. Taken together, the reviews suggest a complex picture: when things go well, families see caring, capable staff and tangible progress; when they don't, families describe delays, miscommunication, and situations that feel unsafe or discouraging.
Among the strongest positives are personal performances by individual caregivers and the atmosphere they create. One reviewer singled out a nurse named Stephanie Bryant as exceptionally professional, noting that her leadership gave the family peace of mind about who would be in charge of care for their aunt. Several entries describe the facility as clean and well-lit, with physical therapy (PT) that helped after health setbacks such as a stroke, and staff who are friendly and engaged with families. The Portsmouth Rehab experience is repeatedly cited as a place where patients are welcomed warmly, and where staff would take the time to inquire about family, offer outdoor time on nice days, and make an effort to connect families with the patient's daily routine. In one particularly touching instance, Angela Lions is praised for going "way beyond her call of duty" to help a homeless relative - going so far as to consider driving to assist, and showing a level of personal dedication that resonated strongly with the reviewer. Across multiple notes, the theme is clear: when staff are attentive, available, and respectful, patients feel supported, and families gain confidence in the care their loved ones are receiving.
However, the more troubling notes dominate a large portion of the feedback, painting a picture of a facility that struggles with communication, staffing, and timely attention to patients. Several reviews describe being unable to reach staff despite repeated attempts, with some families on hold for extended periods and reporting a lack of updates about their loved one's health. There are specific allegations that important medical appointments - such as cancer clinic visits - were missed or poorly coordinated, and that information about health events or care plans did not come from the rehab facility but from external clinics, leaving families frustrated and anxious. Several reviewers express a sense of being left in the dark for days or weeks, and there are threats of reporting concerns to insurance or authorities, indicating a fear that care is not being managed with appropriate accountability.
Staffing shortages and the resulting impact on care are recurring concerns. The critiques describe nights in which the TCU (transitional care unit) operates with only one aide and one nurse, with long delays for assistance after a buzzer is pressed. One patient reports waiting 35 minutes for help, and another notes that the slow response time could have serious consequences in emergencies. Relatedly, there are specific complaints about wound care: a wound VAC that wasn't functioning properly and required replacement, and broader concerns about inadequate turning and repositioning that led to bed sores and dehydration risks. The combination of understaffing and perceived inattentiveness has left some families feeling that basic needs - such as access to water, regular feeding, and proper skin care - are not being consistently met.
Administrative and ethical concerns also surface in several reviews. There are allegations that private-pay practices and consent were mishandled, including a claim that a decision about staying longer and incurring private-pay charges occurred in front of the patient who had dementia and could not recall the discussion. One family describes a failure to properly document Power of Attorney (POA) arrangements, coupled with accusations of resistance to sharing POA documents or involving the designated decision-maker in the care plan. Such episodes contribute to a broader sense that the facility's business and clinical operations are not always aligned with resident rights or family expectations, and they raise questions about transparency, consent, and the protection of vulnerable patients.
Despite these concerns, some reviews do offer a more balanced or hopeful perspective, acknowledging the challenges faced by healthcare facilities that are short-staffed or operating under financial pressures. One reviewer recognized the realities of being privately owned - suggesting that while the staff can be stretched thin, there is genuine appreciation for the care given during the day, along with recognition of the facility's attempts to provide a home-like environment. Another patient's family described their grandmother's rehabilitation journey as improving her health and mood, crediting the staff for their professionalism and the facility's overall atmosphere, even as they acknowledged ongoing issues that needed attention. A few notes explicitly commend the staff for kindness, patient interaction, and the effort to connect with families, underscoring that moments of compassionate care do occur and are deeply valued.
In summary, the reviews depict a facility with notable strengths in compassionate individual care, effective rehabilitation, and a welcoming, well-maintained setting when everything functions smoothly. Yet they also reveal significant and recurring concerns - especially around communication, consistent staffing, timely responses to calls for assistance, and the ethical handling of consent and private-pay decisions. Families describe a facility that can feel like a caring home when staff are present and engaged, but that can quickly become a source of stress and fear when coordination falters, needs go unmet, or information about a loved one's health is not readily shared. The overall message is clear: the quality of care appears highly dependent on staffing levels, communication practices, and the facility's administrative processes, and there is a strong call for improvements in these areas to ensure consistent, safe, and respectful care for all residents.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Portsmouth Health And Rehab is an assisted living community located in Portsmouth, OH. Our community offers a wide range of amenities and care services to provide comfort and support for our residents.
Some of the amenities we offer include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for residents to enjoy, private bathrooms, restaurant-style dining options, a small library for leisure reading, telephones in each unit for easy communication with loved ones, transportation arrangement (non-medical), a wellness center with various health programs and services available and Wi-Fi/high-speed internet access throughout the community.
Our care services are designed to meet the individual needs of our residents. We provide 24-hour call system and supervision to ensure their safety at all times. Our dedicated staff is trained to assist with activities of daily living such as bathing and dressing. We also offer assistance with transfers for those who may need help moving around. Our staff has expertise in managing diabetes diets and medication management. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents. Special dietary restrictions are also accommodated.
Residents can engage in various activities during their stay at Portsmouth Health And Rehab. We offer concierge services to cater to their needs and preferences. Fitness programs are available to promote physical well-being. Planned day trips allow residents to explore new places and create new memories. Resident-run activities encourage socialization among peers. Scheduled daily activities ensure that there is always something engaging happening within the community.
Our location provides convenience with several cafes, parks, pharmacies, physicians' offices nearby. Residents can easily access restaurants for dining options as well as transportation services if needed. There is also a variety of places of worship nearby for spiritual fulfillment. In case of any medical needs, there are hospitals in close proximity.
At Portsmouth Health And Rehab, we strive to provide a supportive and enriching environment for our residents. We prioritize their well-being and aim to create a comfortable and engaging living experience.
Portsmouth Health And Rehab is located at 727 Eighth Street, Portsmouth, OH 45662 in Scioto County, Ohio
Park Apartments
Portsmouth, OH
Some residents and staff actively work to improve conditions and maintain a sense of community.
Horizon House Apartments
Portsmouth, OH
Affordable pricing for the area with in-unit baths and strong on-site/nearby amenities.
Horizon House Apartments costs
Horizon House Apartments reviews
Horizon House Apartments images
Riverview Retirement Ctr
Portsmouth, OH
Excellent access to dining, parks, and healthcare nearby.
Riverview Retirement Ctr reviews
Riverview Retirement Ctr images
Hempstead Manor
Portsmouth, OH
High-acuity and diabetic care with on-site activities.
Bridgeport Health Care Center
Portsmouth, OH
Strong amenities and comprehensive care services.
Bridgeport Health Care Center reviews
Bridgeport Health Care Center images
Crystal Care Center Of Portsmouth
Portsmouth, OH
Fully furnished apartments with 24-hour supervision, diabetes care, restaurant-style dining, and robust activities plus a mental wellness program.
Crystal Care Center Of Portsmouth reviews
Crystal Care Center Of Portsmouth images
Hill View Retirement Center
Portsmouth, OH
Beautiful, clean facility with excellent dining and friendly staff.
Hill View Retirement Center reviews
Hill View Retirement Center images
Best Care Nursing & Rehab Center
Wheelersburg, OH
Beautiful facility with professional, compassionate staff and a strong therapy program.
Best Care Nursing & Rehab Center reviews
Best Care Nursing & Rehab Center images
Oakmont Manor
Flatwoods, KY
Clean, well-maintained facility with engaging activities and responsive family communication.
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
Comprehensive Exploration of Living Wills and Other Advance Directives
Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.
A Detailed Exploration of Living Wills and Advance Directives
The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Building
