Heritage Square New Boston in Portsmouth, OH
Save
3304 Rhodes Avenue, Portsmouth, OH 45662
For more information about senior living options: (844) 490-3973
Fantastic facility which was recently remodeled. They worked with us to provide a safe environment that reminded her of her own home. The staff is very friendly, and they're all good to her. The food is decent. She has a nice room and everything.
They are hateful people who run this place. The food is not the greatest. She feels alone all the time. Shame on them.Heritage Square New Boston is best suited for seniors who prize a warm, home-like atmosphere paired with dependable caregiving in a recently refreshed setting. The remodel signals a clear commitment to comfort and safety, and reviewers credit the staff for creating a caring environment that feels like home rather than a clinical routine. This community tends to attract residents who want personal attention from caregivers and straightforward support with daily living tasks. Families should plan a tour to verify that the layout, room design, and general vibe align with expectations for privacy, dignity, and the familiar routines that help a loved one settle in quickly.
Potential residents who may want to consider alternatives are those who expect robust social programming, a consistently inclusive culture, and strong leadership across the entire staff. One review mentions a hostile characterization of leadership, signaling a significant concern about staff culture that cannot be overlooked. Additionally, even when staff are described as friendly, there is a tangible sense of loneliness from at least one resident, suggesting that social engagement opportunities may be uneven. For seniors who require rich activity calendars, frequent companionship, or highly responsive culture, exploring other nearby options could yield better alignment.
On the plus side, the remodeled facility and the friendly caregiving team are meaningful strengths. The updates likely improve navigation, safety, and the overall atmosphere, which matters when navigating daily routines. The staff's willingness to tailor arrangements and to treat residents with respect translates into reliable day-to-day support, from housekeeping to personal care. The combination of a private room, a welcoming ambience, and decent meal options helps residents feel settled. For families, these tangible positives - home-like rooms, approachable staff, and a sense of security - often outweigh the absence of more expansive programming.
However, the most serious concerns emerge around culture and social connectedness. The stark criticism about leadership and treatment signals a potential misalignment with family expectations for an inclusive, respectful environment. Even when warmth exists on the floor, a resident expressing persistent loneliness points to gaps in engagement and meaningful social interaction. The dining experience is described as decent but not exceptional, which matters when meals are a daily touchpoint for comfort and routine. The combination of mixed signals about culture and social life can undermine the otherwise strong practical advantages of a remodeled, well-staffed facility.
These strengths can offset the drawbacks if decisions hinge on safety, routine, and personal attention. For families who value a clean, updated setting and consistently approachable staff, Heritage Square New Boston offers a solid baseline of quality care. The home-like environment and reliable caregiving can create stability, reduce anxiety, and enhance the sense of belonging when residents are known by name and routine. To mitigate loneliness and cultural concerns, prospective residents should press for specifics during tours: how often staff interact one-on-one, what social or reminiscence programs exist, and how volunteers, visitors, or activities are structured. A candid talk about expectations can turn potential gaps into targeted plans.
Actionable next steps involve a careful, hands-on assessment. Schedule a tour with questions about staff ratios, activity calendars, and opportunities for resident input. Seek conversations with current residents about their day-to-day experience and observe whether residents appear engaged and connected. Compare with nearby communities to gauge differences in culture and programming, and consider what level of medical or rehabilitative support will be needed alongside daily living care. If safety, warmth, and a home-like ambiance are non-negotiables, Heritage Square New Boston remains a viable option - just not the only option, and not without important caveats to verify before committing.
116 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Square in Portsmouth, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides air-conditioned apartments that are fully furnished with private bathrooms, allowing residents to enjoy their own space while receiving assistance with activities of daily living and 24-hour supervision if needed.
Residents have access to a variety of amenities including a beauty salon for hair and nail care, a computer center for staying connected online, and a small library for quiet reading. There is also a gaming room and fitness room for recreational activities and maintaining physical health. Outdoor spaces such as gardens provide a serene environment for relaxation or socializing with other residents.
Meals at Heritage Square are provided restaurant-style in the dining room, with special dietary restrictions accommodated. Assistance with meal preparation and service is available if needed. Residents can also enjoy community-sponsored activities, planned day trips, and resident-run activities that contribute to a vibrant social life.
Transportation services are offered to help residents get around conveniently, both within the community-operated transportation system and to doctors' appointments or other non-medical locations. The community is conveniently located near several cafes, parks, pharmacies, restaurants, places of worship, and hospitals for easy access to additional amenities outside the community.
With 24-hour call systems in place and medication management services available, residents can have peace of mind knowing that their health needs are well taken care of. Mental wellness programs are also provided to support emotional well-being.
Overall, Heritage Square in Portsmouth offers a comfortable and engaging environment where seniors can receive personalized care while maintaining their independence and enjoying various amenities that enhance their quality of life.
This part of Portsmouth, Ohio offers a convenient and accessible location with a variety of amenities for seniors. There are several pharmacies within close proximity, making it easy to access medications and healthcare services. Additionally, there are numerous dining options nearby, including fast food restaurants and cafes. For transportation needs, there are car rental services available within a few miles. Medical care is readily available with multiple physicians' offices and hospitals in the area. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation. Overall, this neighborhood provides a range of services and facilities that can cater to the needs of seniors looking for a comfortable and convenient living environment.
Heritage Square New Boston is located at 3304 Rhodes Avenue, Portsmouth, OH 45662 in Scioto County, Ohio
Crystal Care Center Of Portsmouth
Portsmouth, OH
Fully furnished apartments with 24-hour supervision, diabetes care, restaurant-style dining, and robust activities plus a mental wellness program.
Hill View Health Center
Portsmouth, OH
Comprehensive care continuum (independent, memory care, skilled nursing) with extensive amenities.
Bridgeport Health Care Center
Portsmouth, OH
Strong amenities and comprehensive care services.
The Small Family Care Home
South Shore, KY
Convenient, well-connected location with abundant nearby amenities (cafes, parks, pharmacies, healthcare, worship).
Hill View Retirement Center
Portsmouth, OH
Beautiful, clean facility with excellent dining and friendly staff.
South Shore Nursing & Rehab
South Shore, KY
Excellent access to nearby health facilities, dining, parks, and transportation.
Park Apartments
Portsmouth, OH
Some residents and staff actively work to improve conditions and maintain a sense of community.
Best Care Nursing & Rehab Center
Wheelersburg, OH
Beautiful facility with professional, compassionate staff and a strong therapy program.
Oakmont Manor
Flatwoods, KY
Clean, well-maintained facility with engaging activities and responsive family communication.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
