Wurtland Nursing And Rehabilitation Center
Save100 Wurtland Avenue, Wurtland, KY 41144
For more information about senior living options: (844) 490-3973
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Wurtland Nursing and Rehabilitation elicits a broad spectrum of experiences from the people who rely on it and their families. On one hand, many reviewers describe the facility as an excellent place with patient-first care, a clean environment, and a team that genuinely cares. Several accounts single out specific staff members for praise, painting a picture of a place where compassionate, skilled professionals can make a real difference in a resident's day-to-day life. The overall feel among these voices is that the facility can be a strong choice when it comes to quality of care and a supportive, family-like atmosphere.
A number of reviewers highlight standout staff members and leadership as key positives. One reviewer called the facility "one of the finest in nursing home and health care in the area," praising the caring and loving approach of the staff who treat residents like family. The director of nursing (DON) and assistant director of nursing (ADON) are specifically commended by multiple posts; one review lauded Lena and Tabby as exactly what the place needed, expressing strong appreciation for their leadership and warmth. The nurse practitioner Justin B. is repeatedly described as knowledgeable, approachable, and focused on patient well-being, with several posts stating he did an excellent job taking care of people. A positive sentiment about the care team's dedication is echoed in other notes that emphasize how the staff go above and beyond to support residents and their families.
Yet not all feedback aligns with these glowing impressions. Several reviews recount experiences that raise serious concerns about admissions, communication, and responsiveness. One commenter describes a distressing situation where a staff member they had been working with weeks before surgery was no longer at the facility, and with less than a week to go, there had been no updates or clear guidance from anyone new. Another patient or family member details a frustrating process around transfers to a closer facility, where promises of acceptance were followed by denial, leaving them feeling abandoned and isolated at a difficult time. These admissions and communication challenges create a sense of instability for families trying to navigate care transitions.
Beyond administrative concerns, there are troubling accounts of actual care and safety issues. A number of reviews describe episodes of neglect or inadequate response: residents who were not bathed during a stay, whom caregivers allowed to fall, or whose health deteriorated because timely medical attention was not provided - sometimes with allegations that 911 was not called promptly. Some families report bedsores and what they describe as overmedicating, and at least one reviewer directly labeled the situation elder abuse. There are also vivid reports about cleanliness problems in residents' rooms, including a reviewer who claimed roaches were present in a relative's room. These accounts strongly contrast with the more positive testimonials and understandably contribute to a sense of risk and fear for some families.
The tone about staff demeanor and daily operations is equally mixed. Several reviews emphasize friendliness, care, and a genuine desire to help; phrases like "the staff there are absolutely wonderful," "caring and attentive," and "treat each of them like their own family" recur in the positive posts. Other reviewers describe the opposite experience: aides and nurses described as frequently too busy, often distracted, or not readily available for basic needs. Complaints about front-desk nurses being rude or distant, and about aides and nurses being overstretched or unresponsive, surface repeatedly, highlighting the tension between dedicated individuals who try to do their best and a system that some observers feel is stretched too thin.
A recurring thread concerns the facility's management and the authenticity of online reviews, with at least one reviewer questioning why the ratings are so polarized and suggesting that some posts may be fake. There is a sense in these comments of fluctuating leadership, with mention of "under new management" in some narratives and skepticism in others about whether changes have actually translated into sustained improvements. Despite the varied opinions, a number of reviews do acknowledge attentive leadership, noting that the director or head nurse is genuinely involved in residents' care and concerns.
Taken together, the collection of posts presents a facility that can offer exceptional care and a compassionate, skilled team for many residents and families, while also containing several highly concerning experiences that suggest serious gaps in care, safety, and communication for others. The strongest messages emphasize the importance of personal visits, direct conversations with the DON or NP, and careful, firsthand assessment of current staff levels and care routines. For anyone considering Wurtland Nursing and Rehabilitation, these reviews underscore the value of doing due diligence: verify admissions processes, request to meet key caregivers, and seek up-to-date information on staffing, safety protocols, and responsiveness to family concerns to form a complete, informed view.
The Wurtland Nursing And Rehabilitation Center in Wurtland, KY is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services for its residents.
The community features a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each room, ensuring entertainment options for everyone. Community-operated transportation is provided to help residents get around and engage in various activities outside the facility.
For those who enjoy staying connected digitally, there is a computer center with Wi-Fi/high-speed internet access available throughout the community. The dining room offers restaurant-style dining experiences, serving delicious meals prepared by professional staff members. Special dietary restrictions are carefully accommodated.
Residents have access to a fully furnished living space with private bathrooms, making them feel comfortable and at home. Housekeeping services ensure that the environment stays clean and organized. There is also an outdoor space for residents to enjoy fresh air and relax in nature.
Fitness enthusiasts can take advantage of the on-site fitness room and wellness center to maintain their physical health. The gaming room provides opportunities for socialization and friendly competition among residents. A small library allows book lovers to indulge themselves with literary delights.
Transportation arrangement services cover both non-medical needs as well as transportation to doctors' appointments, ensuring residents can easily access necessary healthcare services when needed.
Aside from these amenities, the community also offers 24-hour call system support that ensures immediate assistance if required. Trained staff members provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers.
Medication management is provided to ensure that residents receive their medications at the appropriate times, while special dietary restrictions are taken into account during meal preparation and service.
To promote mental wellness, the community has a dedicated mental wellness program in place. Additionally, concierge services are available to cater to any personal needs or desires of the residents.
Various activities are organized for residents, including fitness programs, planned day trips, and resident-run activities. Scheduled daily activities ensure that there is always something engaging and enjoyable happening within the community.
The Wurtland Nursing And Rehabilitation Center is conveniently located near three pharmacies, two physicians, four restaurants, two places of worship, and two hospitals. This provides easy access to essential services for residents' convenience and peace of mind.
Overall, this assisted living community prioritizes the well-being, comfort, and happiness of its residents by offering a variety of amenities and care services in a supportive and engaging environment.
Wurtland Nursing And Rehabilitation Center is located at 100 Wurtland Avenue, Wurtland, KY 41144 in Greenup County, Kentucky
Wurtland Nursing And Rehabilitation Center on seniors.fyi includes 10 photos including images showing outdoor, landscaping, building, architecture, exterior, entrance, garden, nature, and more.
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