2401 Culp Creek Road, Argillite, KY 41121
For more information about senior living options: (844) 490-3973
The facility is modern, very clean, and does not smell bad. The employees are very nice. There are activities for the residents. The staff are highly attentive and take good care of residents' needs. The PT department staff are excellent. Kingsbrook's staff provide very good care and listen to concerns, responding quickly.
The staff left a bit to be desired. She wasn't being taken care of properly. She never was given a sponge bath or a shower. She returned home with skin raw in areas and a horrific smell. There were black substances in the sink and dead bugs in the shower. It took three hours to help her to the bathroom. A potty chair by her bed was wobbly. Staff claimed this was normal. No one should be treated this way. The night supervisor stood in her dark room, staring at her.The collection of experiences at Kingsbrook reveals a facility capable of evoking very different impressions from the families who entrust their loved ones there. On one end of the spectrum are stories that praise a modern, clean environment with friendly staff and engaging activities, suggesting that the facility can provide a comfortable setting and meaningful interaction for residents. On the other end are stringently negative accounts that allege neglect, dangerous conditions, and mistreatment, painting a picture of a place that can fail dramatically in its most essential duties. Taken together, the reviews underscore a striking inconsistency in care that seems to depend on who is taking care of whom, when, and perhaps where within the facility the resident is located.
Several reviewers describe Kingsbrook in glowing terms. One commenter spoke about visiting a mom named Dorothy Falk and found the staff "very nice," with activities available for residents and a facility that felt modern, exceptionally clean, and free of unpleasant odors. Another reviewer, who visited twice, emphasized that the staff were the best at meeting their needs and highlighted the excellence of the physical therapy department, insisting they would return to Kingsbrook given the strength of the rehab PT team. A different voice praised the overall ambiance and the practical amenities - library, cafe, open foyer with piano and fireplace, chapel - while attributing the most positive aspects to the dedication and responsiveness of the staff rather than to the physical premises alone. These accounts collectively suggest that when interactions with staff go well, the experience can be comforting, respectful, and even uplifting for residents and their families.
Yet the other end of the spectrum is sobering and hard to ignore. A series of accounts describes a level of care that many families found unacceptable and even dangerous. One parent recounted that their mother was at the facility for rehab after a broken shoulder and, over the course of a week, never received basic hygiene care - no sponge baths or showers - yet returned home with raw, bleeding skin and a body odor that no family member should have to endure. The room, according to this review, was not clean upon arrival, with evidence of unsanitary conditions such as black residue in the sink and even dead insects in the shower. The narrative conveys a sense of neglect that goes beyond discomfort and into a moral question about the treatment of vulnerable residents.
Other stories describe frightening lapses in supervision and responsiveness. A lengthy complaint from an aunt who was discharged after a short rehab stint described a nightmarish situation in which a supervisor was standing in her room late at night, and the patient activated a call bell only to be told that help would come after a delay of hours. The patient, newly post-hip surgery, faced a fragile situation with a wobbly potty chair and a walker, raising concerns about safety and dignity. In this account, the family was told by various nurses that the delays were normal, with the director offering the sole assertion that such behavior should not be considered standard practice. The impression is that some staff members may normalize unsafe delays as routine, a claim that leaves families feeling betrayed and fearful.
Another review highlights a similarly troubling incident: a night supervisor is described as standing in a resident's dark room, which the family found both invasive and inappropriate. Attempts to discuss the encounter were met with excuses from staff, who dismissed the episode as a normal part of the job. This sentiment - paired with other complaints about long waits for bathroom assistance and for medications - paints a picture of a facility where basic dignity and timely care can be compromised, particularly during off-peak hours.
Several entries detail broader, ongoing concerns about patient autonomy and communication. One reviewer notes that a family member with power of attorney was reluctant to allow contact or visits, because the nursing home's staff atmosphere felt unapproachable and disrespectful. Another describes a veteran patient who, after a short stay, seemed to have deteriorated rapidly - loss of function and dehydration contributing to a decline described as preventable with proper attention. In one particularly stark tale, a patient experienced severe malnutrition and dehydration, with the family later learning of the patient's deteriorating condition only after it was too late; the reviewer even indicated a death shortly after a discharge from Kingsbrook, tying it to the care environment experienced there. Several reviews also referenced bedsores, urinary issues, infections, and other health problems that families associated with inadequate monitoring and delayed care.
There are voices that push back against these dire assessments, insisting that the facility's strengths lie in its environment and in certain staff members. One perspective notes that, while some experiences were not positive, others involved attentive staff who listened and responded to concerns, and that family involvement could help improve the experience. Another sentiment emphasizes the importance of visiting and observing for oneself, arguing that the reality of care can vary from day to day and from patient to patient, and that families who stay involved may see a different side of the facility. The recurring theme is that Kingsbrook is not uniformly terrible or impeccably perfect; it is a place with moments of care that shine, set against a backdrop of Worrying anecdotes about safety, responsiveness, and dignity.
In the end, the narratives converge on one clear point: the quality of care at Kingsbrook appears highly variable. For some residents and families, the facility provides a clean, well-equipped environment with capable and compassionate staff who engage residents in meaningful activities and rehabilitation. For others, the same setting feels unsafe, neglectful, and emotionally traumatic, with delayed responses, frightening nighttime incidents, and outcomes that include malnutrition, dehydration, and even death. This disparity suggests that factors such as individual staff accountability, management practices, and perhaps the specific wing or unit can have a profound impact on a resident's experience. Prospective families are left with a strong cautionary message to conduct thorough, on-site evaluations, seek direct feedback from current residents and staff, and maintain vigilant oversight to guard against the kinds of experiences described by several reviewers.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-State Walker-Long (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Glass Family Care Home in Argillite, KY is a welcoming and comfortable assisted living community that offers a range of amenities and care services to meet the needs of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The entire facility is fully furnished, providing a cozy and homelike atmosphere for residents. Additionally, there is a beautiful garden where residents can relax and enjoy the outdoors.
Housekeeping services are provided to ensure that the community is always clean and well-maintained. Move-in coordination is offered to make the transition into the community as smooth as possible for new residents. There is also outdoor space available for residents to spend time outside and enjoy fresh air.
Residents have access to telephone service and Wi-Fi/high-speed internet, allowing them to stay connected with loved ones and engage in online activities.
The care services at Glass Family Care Home include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive appropriate medical care. For individuals with diabetes, there are specialized diet plans available. Meal preparation and service are provided, ensuring that residents receive nutritious meals tailored to their dietary needs. Medication management services are available to assist residents in taking their medications safely and correctly.
Transportation arrangement for medical purposes is offered, ensuring that residents can easily access necessary appointments. Scheduled daily activities provide opportunities for socialization, engagement, and recreation within the community.
In addition to these amenities and care services, there are two places of worship located nearby, allowing residents to continue practicing their faith if desired.
Overall, Glass Family Care Home provides a supportive environment where seniors can receive personalized care while enjoying their independence in a warm and inviting setting.
Glass Family Care Home is located at 2401 Culp Creek Road, Argillite, KY 41121 in Greenup County, Kentucky
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