Kingsbrook Lifecare Center
Save2500 State Route 5, Ashland, KY 41102
For more information about senior living options: (844) 490-3973
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The staff are very nice. The facility is modern, very clean, and does not smell bad. There are activities for the residents. The care provided is very good, and staff listen to concerns and respond promptly. The PT department staff are outstanding. The reviewers would go there again.
The staff were described as leaving a bit to be desired. The patient was not being cared for properly. In a week, the patient never received a sponge bath or a shower. The room was not clean; there was black residue in the sink and dead bugs in the shower. A supervisor stood in the doorway at 1:50 a.m., staring at the patient. It took three hours for staff to respond to the call button and assist the patient to the bathroom. Staff sedated residents and left them lying for extended periods until insurance coverage ended. Kingsbrook was described as an absolute joke of an institution.Kingsbrook emerges in these accounts as a place where experiences run the gamut from attentive, modern care to alarming neglect and unsafe conditions. On one hand, several visitors paint a picture of a clean, well-kept facility with modern amenities and responsive staff in a setting that feels comfortable for families to visit. A visitor described it as modern, very clean, and free of a persistent odor, praising the staff as kind and declaring they were impressed with what they saw during a recent visit. They noted the presence of activities for residents and a generally positive impression of the overall environment.
On the other hand, a substantial number of family members report serious concerns about the quality of care and patient safety. One account describes a week-long rehab stay for a mother with a broken shoulder in which basic personal care was missing: no sponge baths or showers were provided, and after returning home the patient's skin was raw and wounds bled, accompanied by a strong, unpleasant odor. The room's cleanliness was also questioned, with mentions of black gunk in the sink and dead bugs found in the shower. This reviewer concludes that the care far from met expectations, leaving the family deeply dissatisfied with the treatment of residents.
Another recurring theme is delayed or dismissive responses to patients' needs. In a harsh example, an aunt underwent rehab and, at 1:50 a.m., a supervisor allegedly stood in her doorway and watched her. The call button reportedly took three hours to elicit help for basic needs, and a shaky, unstable potty chair was placed by her bed. The reviewer stresses that she is a elderly patient who chose rehab, not to be treated this way, and implores staff to announce themselves to patients and to answer call bells promptly. A similar thread runs through another account in which a night supervisor was reportedly standing in a patient's dark room, an encounter described as unprofessional and unacceptable, with family members left calling out what they saw as excuses from staff.
There are also strong grievances about the rights of patients to communicate with loved ones and to be involved in their own care plan. One reviewer laments that a sister in a nursing home cannot be contacted because she is under the care of an attorney, and describes staff as rude and unhelpful when attempting to check on a loved one. This sense of isolation and limited access contrasts sharply with another reviewer's praise for quick, attentive care in a different part of the same facility, underscoring the inconsistent experiences reported by families.
Several stories focus on deteriorations in health and safety that occurred during or after stays at Kingsbrook. A sad recurring narrative involves a father who entered for rehabilitation and left markedly worse: he reportedly fell multiple times, lay in urine, had a bleeding foot, and was left in an unsafe setup with pillows stacked around the bed. After discharge, his condition did not improve, and his family believes the care he received contributed to a rapid decline that culminated in his death shortly thereafter. A similar case involves an elderly mamaw with dementia who was released after a month with severe dehydration, a urinary tract infection, kidney failure, bed sores, and thrush; the family attributes the decline to poor mouth care and sedation, and to a broader pattern of neglect during her stay. The reviewer later added that the mamaw passed away only six days after returning home, a detail that underscores the emotional weight of these experiences.
Other narratives emphasize systemic issues around treatment decisions and discharge planning. One review notes that a patient was asked to sign papers agreeing to leave within two days as insurance coverage ended, which raised concerns about whether financial considerations were driving care decisions. A separate account describes a situation in which a patient claimed to have been treated poorly by the staff, with a provocative warning about a nurse named Tom and a sense that quality of care was inconsistent and sometimes dangerously negligent. In contrast, another reviewer who visited twice commends the facility's physical therapy department as excellent and says the rest of their experiences were positive, highlighting a broad disparity in care experiences across different staff members and departments.
Amid the varied opinions, some reviewers do acknowledge the facility's strengths. For every troubling story, there are voices acknowledging kindness from certain staff members and praising specific caregivers, such as a therapy team described as above average and a nurse or assistant who stood out for their attentiveness. A recurring sentiment in these mixed reviews is that patient care often depends on which staff members are on duty, and whether family members are present and vocal in advocating for their loved ones. One reviewer even notes that staff are the facility's most important asset, praising how the environment's flowerbeds, library, caf?, and chapel create a welcoming atmosphere and how staff responsiveness makes a real difference in care outcomes.
Ultimately, the thread running through these accounts is a cautionary reminder: experiences at Kingsbrook can range from commendable, compassionate care to deeply troubling neglect and safety concerns. Families describe moments of genuine warmth and help, but they also recount serious failures - delays in basic care, unsanitary conditions, aggressive discharge pressures, and situations where patients' rights and dignity appeared to be compromised. For anyone considering Kingsbrook, these testimonials suggest the importance of close, ongoing oversight, direct communication with care teams, and a careful, proactive approach to advocating for a loved one's needs and safety. The facility's environment, amenities, and some dedicated staff are praised, but the overarching message from these reviews is clear: care quality varies, and vigilance is essential.
137 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-State Walker-Long (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kingsbrook Lifecare Center in Ashland, KY is a premier assisted living community that provides a wide range of amenities and care services to enhance the lives of its residents. The community offers a variety of amenities to ensure that residents have everything they need for a comfortable and enjoyable stay. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for added privacy and convenience, restaurant-style dining experiences where residents can enjoy delicious and nutritious meals prepared by skilled chefs, a small library for leisurely reading or quiet reflection time, telephone access in each unit for easy communication with loved ones, transportation arrangement services for non-medical purposes as well as transportation coordination for doctor's appointments and other medical needs. Additionally, the community also features a wellness center equipped with various resources to support the overall health and well-being of residents including Wi-Fi/high-speed internet connectivity.
In terms of care services offered at Kingsbrook Lifecare Center in Ashland,KY , the community provides 24-hour call system for immediate assistance whenever needed. There is constant supervision to ensure that residents are safe and well-cared for at all times. Trained staff members are always available to provide assistance with activities of daily living such as bathing,dressing,and transfers. The community also caters to individuals with specialized dietary needs such as diabetics by offering specific diets. Meal preparation and service is provided ensuring that residents receive nutritious meals that meet their dietary requirements.There are medication management services available to help residents stay on track with their medications,and mental wellness programs are offered to support emotional well-being.
Residents can participate in various activities offered within the community including concierge services,Fitness programs along with planned day trips to explore the surrounding areas. Resident-run activities provide opportunities for socialization and interaction with fellow residents and scheduled daily activities keep the residents engaged and entertained.
For added convenience, Kingsbrook Lifecare Center is located near various amenities in Ashland, KY. There are 2 cafes, 13 pharmacies, 20 physicians,26 restaurants,5 transportation options including public transport available nearby. Moreover, there are places of worship nearby to cater to religious needs of the residents. The community is also in close proximity to 2 theaters as well as 8 hospitals assuring easy access to entertainment and healthcare facilities.
Overall, Kingsbrook Lifecare Center offers a comprehensive range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle while receiving the support they need.
Kingsbrook Lifecare Center is located at 2500 State Route 5, Ashland, KY 41102 in Greenup County, Kentucky
Kingsbrook Lifecare Center on seniors.fyi includes 5 photos including images showing interior, windows, dining, piano, decor, landscaping, conference room, meeting space, and more.
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