Sanctuary At Ohio Valley
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2932 South 5Th Street, Ironton, OH 45638
For more information about senior living options: (844) 490-3973
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The facility earns high marks for patient care. The quality of care for the reviewer's sister was exceptional. The nursing staff, physical therapy, social worker, and nursing assistants are of high quality. Ancillary staff were friendly and helpful. The staff provided great care to the reviewer's sister. The staff were nice and professional. The facility is very clean and free from strong odors. The center is fantastic, clean, and kind to residents.
The physical environment and call light system need improvement by management. Staff are rude at times and several are lazy, taking forever to answer call lights. Call button response times can be as long as 45 minutes to an hour. The shower area is dangerous, with water spilling and running into the hallway. Becky Hogsten allegedly neglects patients, leaving them to use the bathroom on themselves and to freeze all night. The facility is described as dirty and nasty by some residents.This collection of experiences reflects a wide range of outcomes, from exceptionally positive to painfully frustrating, all centered on the same nursing and rehabilitation facility. One consistent thread is high praise for the core clinical care: attentive nursing staff, solid physical therapy, and a dedicated social work presence. A nursing professor emeritus who has spent decades in education notes that the care delivered to a family member recovering from a hip fracture was excellent, with particular commendation directed at the quality of nursing staff, physical therapy, and the supportive role of nursing assistants. Ancillary staff are described as friendly and helpful, contributing to an impression of a well-rounded, compassionate team when care is working as intended.
Several reviewers highlight the environment as a strong point when things are going well. The facility is repeatedly described as clean and well-kept, with one commenter noting that it did not have the "horrible smell" that some facilities are known for. In these voices, the physical surroundings and cleanliness help create a sense of safety and respect for residents. A number of families express genuine gratitude for the consistency and warmth they observed, including personal attention and a sense of TLC that made their loved ones feel valued during rehab and recovery. In some accounts, families who volunteer or visit repeatedly emphasize that the staff are friendly, professional, and capable of delivering careful, patient-centered care.
Yet the praise is tempered by a substantial caveat: difficulties with management, the physical environment, and the rapidity and reliability of response to resident needs. Several reviewers describe troubling experiences with call lights and responsiveness, including claims of long waits - up to 45 minutes to an hour - for assistance. In these accounts, residents or their families report that call lights are not answered promptly, which creates concern about safety and dignity for those who rely on timely help for basic needs. There are also reports of disconnections or unprofessional interactions over the phone when coordinating care, which adds to a perception of process inefficiency and friction that can erode trust.
Individual interactions with staff are a focal point for both praise and critique. Some reviewers recount encounters with rude or unprofessional behavior, including one report of a staff member hanging up during a call and others who felt that certain employees were dismissive or uncaring. A particularly strong negative voice attributes harsh behavior to specific staff, including a claim that Becky Hogsten would not assist patients and would leave them to manage in difficult situations overnight. While these statements are one person's experience, they color the perception of day-to-day operations for prospective families and residents who rely on reliable, compassionate staff to manage complex needs.
On the other hand, other residents and family members offer a much more positive, even heartfelt, view that emphasizes loyalty and personal connection. There are accounts of steady, reliable care for residents who need special attention, and acknowledgments that staff do everything possible with the resources on hand. A patient who resides in the facility asserts that all residents receive great care and that those who require more intensive support are identified and assisted. In some reviews, even when there is a sense that staffing on certain shifts could be improved, caregivers are still described as kind, attentive, and dedicated to keeping residents comfortable and well cared for.
Time-bound memories also surface in this collection, illustrating a trajectory that some families describe as "moments of excellent care" interleaved with periods of frustration. A 2014 report details positive experiences: a mother arriving for rehabilitation, receiving consistent, attentive care, and eventually returning for additional rehab with the same level of personal attention. The sentiment evolves into a strong sense of trust and recommended care, with descriptions of being remembered and treated with care during subsequent visits. These experiences underscore that the facility can deliver deeply meaningful, positive outcomes when staffing levels and processes align with residents' needs.
In sum, the narrative paints a facility capable of delivering high-quality, compassionate care and a strong emphasis on cleanliness and individualized attention. At the same time, it reveals serious concerns about management decisions, environmental safety, and responsiveness that can significantly affect resident well-being and family confidence. For families weighing this facility, the takeaway is clear: the care quality may be outstanding and deeply personal on many days, but the experience can vary depending on staffing, supervision, and how well the call system and daily operations are managed. Prospective visitors may want to inquire about current staffing levels, call-light response times, and safety features in the shower and common areas, as well as to speak with several staff members and families to gauge consistency across shifts.
93 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-State Walker-Long (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sanctuary At Ohio Valley in Ironton, OH is a vibrant assisted living community that offers a wide range of amenities and care services to enable seniors to live their best lives in a comfortable and supportive environment.
Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for staying connected with loved ones or pursuing personal interests.
Meals are served in a spacious dining room with restaurant-style dining, providing residents with delicious and nutritious options. For those who prefer to cook, there are kitchenettes available in the apartments. Housekeeping services ensure that the common areas and private bathrooms are always clean and tidy.
The community offers various spaces for relaxation and socializing, including a gaming room and small library. Outdoor spaces such as gardens allow residents to enjoy nature and fresh air.
Health and wellness are prioritized at The Sanctuary At Ohio Valley, with a fully equipped fitness room available for exercise. A wellness center provides opportunities for health screenings and educational programs. Wi-Fi/high-speed internet is accessible throughout the community.
Care services provided include 24-hour call system for emergency assistance, 24-hour supervision, help with activities of daily living such as bathing, dressing, transfers, meal preparation according to special dietary restrictions including diabetes diet management. Medication management support is also available.
A variety of activities are organized regularly by the staff including fitness programs, planned day trips to nearby attractions as well as resident-run activities that cater to individual interests. Concierge services are also provided to assist residents with any special requests or needs.
With its convenient location, The Sanctuary At Ohio Valley is surrounded by amenities such as cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby. Additionally there are theaters within close proximity along with hospitals for any medical needs.
Overall, The Sanctuary At Ohio Valley offers a warm and inviting community where seniors can enjoy a fulfilling lifestyle with the support and care they need.
Sanctuary At Ohio Valley is located at 2932 South 5Th Street, Ironton, OH 45638 in Scioto County, Ohio
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