Morning Pointe Of Russell

Pros

• The staff at Morning Pointe is described as incredibly kind, caring, and compassionate, providing dignity and respect to residents.
• Many reviewers praised the cleanliness of the facility and the welcoming atmosphere it offers to residents and their families.
• Residents enjoy a variety of engaging activities, including outings, bible study, and family nights that foster a sense of community.
• The food quality received positive feedback from several reviewers, with many stating that it is excellent and well-prepared.
• Communication from management is noted to be timely and transparent, ensuring families are informed about their loved ones’ care.
• Families felt supported during transitions into the facility, highlighting the helpfulness of the executive team in coordinating moves and settling in.
• Overall care was highly regarded by multiple reviewers who felt blessed to have found Morning Pointe for their loved ones.

Cons

• The restrictions during the COVID quarantine were harsh and destructive to the loved one, leading to evidence of neglect when hospitalized.
• The memory care unit at Morning Pointe is disappointing, with poor food quality, frequent staff changes, and inadequate cleanliness and bathing routines.
• There was a lack of empathy shown to the family when their loved one passed away.
• The care provided at the facility did not live up to expectations despite the price increase.
• The reviewer experienced issues with laundry, including misplacement of clothes and poor washing practices.
• The communication from staff was lacking; nurses had to seek approval from supervisors instead of providing direct answers.
• There were complaints about over-reliance on PRN medication without prior notification to family members.
• Although there were a few exceptional staff members, many others lacked training and experience needed for proper care.

Review

The experience of various families at Morning Pointe personal care facilities presents a complex picture that reveals both commendable care and notable shortcomings. On one hand, many individuals have expressed exceptional satisfaction with the care provided to their loved ones, emphasizing the warm atmosphere and supportive staff. One reviewer noted, "The folks at Morning Pointe are the nicest I have ever encountered," showcasing the overall kindness that characterizes this community. Residents often participate in enriching activities such as bingo and bible study, which enhance their social lives. Compliments about food quality were shared by multiple reviewers who found it consistently excellent.

Conversely, some reviews painted a starkly different picture of Morning Pointe's memory care unit, which left members of some families feeling disheartened. A transfer from another facility lamented the lack of specialized care typically expected in a memory unit, calling attention to issues such as poor food quality and high staff turnover rates. This individual felt that despite an increase in costs associated with memory care, the level of service fell short of expectations. Reports of neglect became evident when family members observed their loved ones hospitalized due to inadequate attention received during quarantine restrictions imposed by COVID-19 policies. Such experiences led to feelings of disappointment and a sense that corporate management failed to demonstrate empathy.

While certain reviews highlighted negative experiences primarily focusing on issues like neglect and communication hiccups between staff and families, others celebrated a smooth transition into Morning Pointe facilities, particularly praising how welcoming the Executive Director was during move-in processes. A recent resident’s family member recounted receiving assistance with logistics for moving into the facility alongside thoughtful touches like welcome gifts—elements that contributed positively to their initial experience.

In assessing cleanliness and maintenance within these communities, opinions varied among reviewers. Some noted regular housekeeping services ensured a tidy environment while others raised concerns about laundry mishaps where personal items went missing or were returned in soiled conditions—issues exacerbated by what seemed like insufficient training among newer staff members. The inconsistency in caregiving also emerged as problematic; varying levels of attentiveness from staff could lead to disparities in how residents' needs were met day-to-day.

Despite these critiques pointing toward systemic issues requiring improvements within management structure and staff training protocols, testimonials regarding compassion exhibited by individual team members prevailed throughout several comments. Instances where executive directors personally delivered flowers or checked on families demonstrated that there are dedicated employees who genuinely strive for excellence in resident care—a fact acknowledged by numerous family members who experienced this firsthand.

Ultimately, prospective residents or their relatives considering placement at any Morning Pointe facility should weigh both sides reflected in these reviews: heartfelt praise for caring interactions coupled with caution arising from reports concerning consistency in service delivery across various levels of care offered therein. Personal visits or meetings with management may provide additional insights into individual communities' atmospheres before making decisions about entrusting them with a loved one's well-being.

This part of Russell, Kentucky offers a variety of amenities that may appeal to individuals considering senior living. There are several places of worship nearby for spiritual needs, as well as hospitals and physicians' offices for healthcare services. The abundance of restaurants in the area provides convenient dining options, while pharmacies are easily accessible for medication needs. Transportation options such as CSX and cab services offer convenience for getting around the area. Additionally, cafes and theaters provide opportunities for socializing and entertainment. Overall, this area in Russell offers a mix of services and facilities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Places of Worship

• First Baptist Church (0.1 miles)
• Bridges Christian Church (0.7 miles)
• Sharon Baptist Church (1 miles)
• First Tabernacle Church (1.5 miles)
• Southern Baptist Convention (3.4 miles)
• First Baptist Church (3.5 miles)
• Apostolic Church of God (3.9 miles)

Hospitals

• Our Lady of Bellefonte Hospital (0.4 miles)
• Olbh (0.4 miles)
• St Mary's Medical Center (1.6 miles)
• Our Lady of Bellefonte Hospital Primary Care (2 miles)
• Ironton Urgent Care (2.2 miles)
• Our Lady of Bellefonte Hospital (2.2 miles)
• King's Daughters Center For Advanced Imaging (3.9 miles)

Physicians

• Bal K Bansal (0.5 miles)
• Family Medicine Center (0.5 miles)
• Cooper Juett Dr & Rachel (1.2 miles)
• Canos & Canos (1.3 miles)
• King's Daughters Family Care Centers (1.6 miles)
• Iron Family Care Center (1.6 miles)
• Ironton Vision Center (1.6 miles)

Restaurants

• Yoasis Frozen Yogurt (0.7 miles)
• Taco Bell (0.8 miles)
• Arby's (1 miles)
• Wings Etc (1.1 miles)
• Shake Shoppe Ironton (1.5 miles)
• Toro Loco Mexican Restaurant (1.5 miles)
• Wendy's (1.7 miles)

Transportation

• CSX (0.7 miles)
• Sureway Cab Co. (1.1 miles)
• Rent A Wreck (2.9 miles)
• Ashland Amtrak Station (3.3 miles)
• U-Haul (4.5 miles)
• U-Haul Neighborhood Dealer (8.5 miles)

Pharmacies

• Kroger Pharmacy (0.8 miles)
• Rx Express (1 miles)
• Mcmeans Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Fruth Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Stultz Pharmacy (1.9 miles)

Cafes

• Iron Town Coffee Lab L (1.5 miles)
• Starbucks (3.2 miles)

Theaters

• Cinemark Movies 10 (2.5 miles)
• Paramount Arts Center (3.2 miles)