Carter Nursing & Rehabilitation Center
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250 Mcdavid Boulevard, Grayson, KY 41143
For more information about senior living options: (844) 490-3973
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The facility is great. The staff are compassionate and caring, always attentive to residents' needs. The nursing and management teams are excellent. The therapy department works well together and is encouraging. The PT rehab is highly recommended. Most of the nursing staff are nice and compassionate. The facility is clean, welcoming, and well maintained. The staff treat residents like family. Admissions are smooth and therapy is excellent. The place is well-liked by residents.
The reviewer described the facility as the worst nursing facility they had ever entered and noted an unpleasant smell. The reviewer claimed that residents were neglected, with call lights on and alarms sounding while nurses were at their desks on their phones. The reviewer stated that orders were not passed on in reports and that dressings were not changed promptly. The reviewer asserted that the nursing care was terrible, even though the therapy was reported as good. The reviewer alleged that staff borrowed medications from other patients and that food trays were forgotten more than once. The reviewer criticized a lack of organization and management of staff. The reviewer described severe understaffing, with only two night-shift workers for the entire facility and housekeeping needing a night shift. The reviewer labeled the place "Trash" and expressed a wish for it to be closed down.The collection of reviews paints a facility that many see as a welcoming and caring place, with recurring praise for a warm, home-like atmosphere. Numerous commenters describe the building as clean and inviting, with staff who are consistently described as compassionate and attentive to residents' needs. Phrases like "great facility," "great care," and "friendly caring staff" pop up repeatedly, underscoring a strong sense of welcome as soon as you walk in. Several residents and family members emphasize that staff treat people like family, and that the environment feels well-maintained and pleasant, with daily activities designed to engage those who wish to participate. In particular, the positive remarks about Physical Therapy and the nursing team, when they work well, reflect a belief that residents can enjoy meaningful progress and good support during rehab and recovery.
Individual experiences highlight the therapy services as a standout element. Several reviewers credit the therapy department with encouraging teamwork and effective rehabilitation. One member specifically mentions Kayla as someone who ensured a successful rehab experience and notes that the whole therapy team worked well together. Another reviewer draws a distinction between the therapy and nursing experiences, rating therapy highly (a 5) while giving the nursing portion a more modest assessment (a 3), but still praising the overall benefit of the rehab program. Across multiple accounts, residents and their families describe PT as a strong point, with therapists who are supportive, motivated, and capable of helping people regain function after surgeries or injuries.
Positive narratives also focus on smooth admissions processes, good communication, and staff who are approachable and attentive. A number of reviews recount how family members observed attentive care during stays for rehab or long-term needs, how staff explained processes, and how loved ones were able to return home after successful therapy or sufficient progress. There are mentions of social services being particularly helpful in discharge planning, suggesting that for some people, the facility functions as a well-coordinated system that supports transitions back to home life.
However, there are sharply negative accounts that temper the overall impression. One reviewer describes the facility as the "worst nursing" they had ever encountered, citing a pervasive bad odor, some friendly staff alongside several very nasty employees, and a strong warning not to return. Another highly critical account describes neglect and mistreatment of a family member, including trouble obtaining medications, missed food trays, attempts at understaffing excuses, and distressing conditions such as patients being left naked with doors open and alarms sounding while staff were otherwise occupied. The tone here is punitive toward the care team and highlights safety and dignity concerns, indicating a substantial gap between some residents' experiences and the facility's ideal.
Understaffing and management challenges appear as recurring themes in the negative reviews. Reports of only two night-shift staff, overwhelmed workers, and housekeeping needing better coverage suggest systemic strains that affect overall quality of care. Some reviewers point to administrative issues - such as orders not being passed along or miscommunication between nursing and therapy - as factors that compromise the patient experience. These critiques contrast with the many positive anecdotes and indicate that experiences at the facility can vary dramatically by shift, staff, and individual circumstances.
There are also community-specific notes that reflect the evolving landscape of staff and reputation. A request to remove references to former staff members (the Huskys and Brittany) signals that readers should be mindful of outdated or potentially misleading information about who is currently employed there. This underscores the importance of evaluating current on-site conditions and interactions rather than relying solely on past impressions. Still, despite the cautions about outdated references, many reviewers emphasize that the present staff remain dedicated and caring, and that current residents continue to benefit from attentive care and a supportive environment.
Additional comments round out the portrait with mixed sentiment about the patient experience and workplace dynamics. Some reviewers who have familial ties to residents repeatedly affirm good care, smooth admissions, and positive personal interactions with staff, including praise for activities and enjoyable meals. A reviewer who identifies as having worked in the facility's kitchen or dining operations describes a behind-the-scenes look at meal service and cleanliness, implying that the food service and operations underneath the care layer function with a level of competence. Another note, simply marked "Trash," alongside a more detailed, work-focused reminiscence about filling trays and learning meal procedures, adds a reminder that the facility's environment includes people with diverse roles and perspectives, not all of which are directly about resident care.
In sum, the reviews present a facility that many residents and families value highly for its compassionate staff, clean and welcoming atmosphere, and the effectiveness of rehab services, especially physical therapy. Yet the picture is far from uniform: several clearly negative experiences highlight serious concerns about staffing, safety, communication, and overall management. The strongest takeaways are that individual experiences vary widely; some patients receive exemplary care and leave feeling well-supported and cared for, while others encounter conditions that raise alarms about safety, dignity, and coordination of services. For anyone considering this facility, it would be prudent to weigh both the glowing testimonials and the more severe criticisms, ideally by visiting in person, meeting with the care team, and asking specific questions about staffing levels, discharge planning, medication management, and how therapy and nursing teams coordinate to create a consistent, safe patient experience.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-State Walker-Long (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carter Nursing & Rehabilitation Center is an assisted living community located in Grayson, KY. Our center offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable stay.
Some of our amenities include a beauty salon for on-site grooming services, cable or satellite TV in each room for entertainment, community-operated transportation for outings and appointments, and a computer center for residents to stay connected with loved ones.
Our dining room provides restaurant-style dining with delicious meals prepared and served by our staff. We also offer special dietary restrictions to accommodate the unique needs of our residents.
For leisure activities, we have a fitness room equipped with exercise equipment, a gaming room for friendly competition, and a small library for reading enthusiasts. Outdoor space and gardens are available for enjoying nature and fresh air.
Residents can take advantage of our wellness center which provides mental wellness programs to support emotional well-being. We also offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure the right dosage at the right time.
Transportation arrangements are available both for non-medical purposes and doctor's appointments. Our move-in coordination service makes transitioning into our community seamless.
In terms of nearby amenities, there are parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all conveniently accessible from our location.
At Carter Nursing & Rehabilitation Center, we strive to provide an enriching assisted living experience where residents feel safe, cared for, and engaged in meaningful activities.
Carter Nursing & Rehabilitation Center is located at 250 Mcdavid Boulevard, Grayson, KY 41143 in Lawrence County, Kentucky
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