Metzmeier Nursing Home Inc

Pros

• The staff are like family and take great care of residents.
• The staff were well trained, hardworking, and very friendly, and the care was phenomenal.
• There are lots of activities, programs, and outside engagement to entertain residents.
• The staff and residents are like family and are friendly and caring.
• It is a great place for old people.
• Several friends and family have received excellent care from caring staff.
• The care received by residents has been described as phenomenal; the staff are supportive and attentive.

Cons

• The staff were unfriendly and did not greet visitors or offer help.
• The entrance smelled horrible as soon as someone walked in.
• A resident had been there almost two weeks and had only one bath, leaving him in worse shape than before.
• The facility was too understaffed for the number of patients, with rude and mean nurses and poor care.
• Nurses were described as rude and uncaring, and wounds were not treated properly, with bandages applied incorrectly and wound vacs mishandled.
• They did not notify the emergency contact when the patient went to the hospital for sepsis.
• There were allegations that staff billed for services not in evidence of need, suggesting a focus on billing rather than patient care.
• The rehabilitation program was not patient-focused, with PT and nursing staff failing to prioritize strengthening.

Review

What comes through most clearly across these reflections is a wide swing in experience, from moments of warmth and attentive care to episodes of frustration, concern, and perceived neglect. On the positive end, several reviewers describe a culture where the staff feel like family, and where residents and their families are met with friendliness, cooperation, and a sense of partnership around care. On the negative end, others recount understaffing, rushed or inconsistent care, poor wound management, and a feeling that patient needs aren't always the central focus.

Several accounts emphasize the personal warmth and daily attentiveness of staff. One reviewer smiles at the idea that "the staff are just like family" and that they take great care of you, with responsiveness to requests - "If you need anything they will get it for you." In these pieces, the atmosphere is described as welcoming, with residents and visitors greeted warmly and staff ready to support both patients and their families. Other comments echo that sentiment, praising staff cooperation and the sense that nurses and CNAs work together to care for residents. A common thread is a felt sense of community: "The staff and residents are like family," and "Everyone is friendly and welcoming," with repeated notes that the team is well trained, hard-working, and attentive.

Yet the collection also contains pointed critiques about the care environment. One reviewer spoke in stark terms about an experience that felt disrespectful and impersonal: unfriendly staff, no greetings, and a strong odor as soon as entering the building. The complaint extended beyond conduct to visible care standards, citing a resident who had been there nearly two weeks and had only received one bath, with that resident in worse condition than before. This vignette underscores concerns about basic dignity and sentiment of comfort for those who are visiting or living there.

Another critique centers on staffing levels and professional standards. The same thread of concern appears in a review that describes the facility as "way too understaffed for all the patients they have," with reports of rude or unfriendly nurses and questions about the adequacy of wound care - bandages applied incorrectly, unfamiliarity with a wound vac, and a failure to involve family members when a patient faced sepsis in the hospital. In this account, not only is the day-to-day care questioned, but even critical communications - such as notifying an emergency contact - are described as not meeting professional expectations.

There is also a thoughtful, if uneasy, critique of the rehabilitation phase. A reviewer who initially felt confident in the care notes that the rehabilitation focus can drift away from strengthening and independence. They describe a troubling dynamic where services appear billed in a way that can misalign with patient needs, citing an example involving dentures and meat pur?e to justify a "speech therapy" claim. The implication is that financial considerations or administrative practices should not overshadow a patient's actual rehabilitation goals, and that independence - particularly around toileting and daily living - was not being pursued as vigorously as it could be.

Amid these more critical observations, several accounts make a clear case for the positive potential of the facility. Multiple reviews highlight successful rehabilitation experiences - pulmonary rehab and other programs - that were handled with care, noting the staff's professionalism and the supportive environment. Comments like "phenomenal" care during pulmonary rehab and the sense that staff are well trained and friendly reinforce that, when things click, residents can receive excellent, compassionate care. Family members repeatedly credit specific staff members and the overall culture of cooperation for making difficult periods more bearable and contributing to meaningful improvements in health and well-being.

The sentiment about the facility as a place for seniors is likewise mixed but often hopeful. Short affirmations - "Great nursing home," "Great place for old people," or "Several friends and family have been patients here and have received excellent care" - sit alongside longer, more nuanced reflections that praise the care environment yet acknowledge where improvements are needed. The recurring theme is that the care experience depends heavily on the individual caregivers involved, the specific program (rehabilitation versus general custodial care), and perhaps the particular time and staffing on duty during a visit or a patient's stay.

Taken together, the reviews paint a portrait of a facility with real strengths in community, warmth, and dedicated staff when conditions align, but with serious caveats about understaffing, consistency of care, and certain clinical practices. For families considering this place, the message is nuanced: there are strong signals of compassionate, capable care from many team members and a vibrant, welcoming atmosphere, but there are also prompts to probe into staffing coverage, wound and rehabilitation practices, and communication protocols to ensure that a loved one's dignity, safety, and rehabilitation goals remain the central focus at all times.

This part of Campbellsville, Kentucky, offers a variety of amenities and services that are beneficial for seniors looking to settle in the area. There are several places of worship within close proximity, as well as cafes and restaurants offering a range of dining options. Pharmacies are conveniently located for easy access to medication and healthcare needs. Transportation options such as car rentals are available for traveling around town or visiting neighboring areas. Medical facilities and hospitals nearby provide quality healthcare services, while parks offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a comfortable and convenient environment for seniors seeking a peaceful and supportive community.

Places of Worship

• Fannie Chapel Cme (0.2 miles)
• Campbellsville Baptist Church (0.3 miles)
• Mount Union Baptist Church (0.4 miles)
• St Mark United Methodist Church (0.5 miles)
• Lowell Avenue Baptist Church (0.6 miles)
• Campbellsville Baptist Temple (0.7 miles)
• Southern Baptist Convention (1.2 miles)

Cafes

• CU Winters Dining Hall (0.4 miles)
• Knobbys Deli (0.7 miles)

Restaurants

• Chick-Fil-A (0.4 miles)
• McDonald's (0.5 miles)
• Lee's Famous Recipe Chicken (0.5 miles)
• Cook Out (0.5 miles)
• Happy Days Restaurant (0.5 miles)
• Little Caesars Pizza (0.6 miles)
• Wendy's (0.6 miles)

Pharmacies

• Good Neighbor Pharmacy (0.5 miles)
• Hometown Pharmacy (0.5 miles)
• CVS Pharmacy (0.5 miles)
• Eastridge-Phelps Pharmacy (0.5 miles)
• Kroger Pharmacy (1.2 miles)
• Nations Medicines (1.2 miles)
• Corner Drug Store (10.4 miles)

Transportation

• Alamo (0.9 miles)
• Enterprise Rent-A-Car (0.9 miles)
• Budget Rent A Car (1.5 miles)
• U-Haul Neighborhood Dealer (3 miles)
• Twisted Tines Taxidermy (12.1 miles)

Physicians

• Stephens' Family Medicine (1 miles)
• U-L Pediatrics-Campbellsville (1.2 miles)
• Family Allergy & Asthma (1.2 miles)
• Internal Medicine Associates of Taylor County PSC (1.3 miles)
• Internal Medicine Associates (1.3 miles)
• Internal Medicine (1.3 miles)
• Taylor Regional Surgical Associates (1.3 miles)

Hospitals

• KentuckyOne Health Cardiology Associates Kingswood Drive (1.3 miles)
• Jane Todd Crawford Memorial Hospital (10.9 miles)
• Jane Todd Crawford Hospital (10.9 miles)

Parks

• Legion Park (10.4 miles)