Medco Center of Campbellsville

Pros

• The staff are like family and take great care of residents, and they will get anything they need.
• The facility is a great nursing home.
• The staff and residents are like family.
• The care during rehab was phenomenal, with well-trained, hard-working, and very friendly staff.
• There are lots of activities for residents to do daily.
• Several friends and family have received excellent care from caring staff.
• The staff are friendly and welcoming, with nurses and CNAs working together to care for residents.
• Heartwarming staff make families feel their loved ones are in the best of hands.
• Residents receive great care during rehab.
• It is a great place for old people.

Cons

• The staff were unfriendly.
• There was a horrible smell upon entering.
• A resident had been there almost two weeks and had received only one bath.
• The reviewer would not place a loved one there.
• The facility did not treat the mother well and was understaffed.
• There were rude and mean nurses.
• Wound care was improper, with bandages applied incorrectly and staff unable to operate a wound vac.
• They did not call the emergency contact when she went to the hospital for sepsis.
• The care was not professional at all.
• PT and nursing staff failed to focus on strengthening during rehabilitation.
• There was an effort to bill Medicare/private insurance for services not in evidence of need.
• The patient's dentures were not worn and meat was pur?ed to justify charging for speech therapy.
• The staff gave up on increasing independence with respect to toileting.
• It was described as a well-run institution but clearly not patient-focused.

Review

The set of reviews paints a facility with a striking range of experiences, from warmly affectionate care to troubling lapses that left some visitors distressed. Taken together, the comments suggest a place where moments of genuine, person-centered attention coexist with reports of understaffing, inconsistent professionalism, and concerns about how certain services are delivered. Readers encounter both praise for kindness and teamwork and warnings about neglect or poor conditions, depending on who is describing it and when.

Several reviewers describe a deeply troubling first impression. One visitor said they left "in tears," overwhelmed by what they called an unfriendly staff and a smell that hit them as soon as they entered. This account included a resident who had been there nearly two weeks but had only one bath, and who seemed in worse shape than when admitted. The sentiment was stark: it caused a firm warning against placing loved ones there, underscoring a belief that basic dignity and warmth were missing from the experience.

Other accounts amplified concerns about professionalism and care. Some reviewers described not being treated well by staff, citing under-staffing relative to the number of patients and encounters with rude or mean nurses. There were specific allegations about wound care, including incorrect bandaging and a lack of expertise with wound vacs. One reviewer also claimed that the facility did not contact an emergency contact during a sepsis event, labeling the situation as unprofessional. Together, these anecdotes contributed a sense that, at least in some episodes, care may fall short of what families expect for their loved ones.

Against these cautionary notes, a substantial portion of the feedback is uniformly positive, highlighting staff warmth, friendliness, and a sense of family. Phrases like "the staff are just like family," "they take great care of you," and "If you need anything they will get it for you" recur in multiple reviews. Reviewers described heartwarming staff who foster a welcoming environment and make residents feel safe. The sense of community extended to the residents themselves - people who know each other, interact, and form close bonds with caregivers who are seen as dependable and attentive.

There is particular emphasis on rehabilitation and daily activities in several of the favorable reviews. One reviewer spoke of pulmonary rehab where the care was described as phenomenal, with staff who were well trained, hardworking, and very friendly. Others praised the abundance of activities and outside engagement designed to entertain residents, as well as the sense that staff and residents shared a family-like atmosphere. Reports of successful rehab experiences for grandparents and other relatives reinforce the message that the facility can be a place of meaningful activity and supportive care when things go well.

Many reviewers echoed this positive trajectory with multiple affirmations: "My mother stayed here for rehab; care was phenomenal," "great place for old people," and "my grandfather stayed here for rehab and was treated with great care." Additional comments highlighted the consistency of kindness across caregivers - "the staff and residents are like family," "friendly and caring staff," and "everyone is friendly and welcoming; every nurse and CNA work together." In short, the facility is pictured by several commenters as a place where the culture of care can be strong, with teams that collaborate and look out for residents.

Yet the conversations around rehab and services also carried caveats. One reviewer acknowledged that the facility is "well run" but criticized it as "not patient-focused." Another described a troubling dynamic within rehabilitation services: the impression that some therapy and nursing efforts were more about billing Medicare or private insurance than about actual patient needs. Examples cited included dentures being neglected or removed while meat is pur?ed so clinicians can bill for speech therapy purportedly to strengthen chewing, alongside concerns about efforts to reduce independence in toileting. These accounts introduced a complexity to the picture - recognition of well-organized operations in some respects, paired with concerns about the focus and integrity of certain rehabilitative practices.

Taken as a whole, the collection of opinions presents a facility with a dual nature: occasions of exceptional warmth, attentiveness, and meaningful activity, balanced against episodes of perceived neglect, miscommunication, and questions about how rehabilitation services are administered. For families, this means that experiences may vary greatly from one resident to another, or even over time for the same resident. Prospective visitors are encouraged to gather current insights, visit in person, and ask pointed questions about staffing levels, wound care practices, emergency communication protocols, and the structure and oversight of rehabilitation services. The narrative here suggests a facility capable of delivering compassionate, family-like care, while also prompting vigilance to ensure consistency in safety, dignity, and patient-centered focus.

This part of Campbellsville, Kentucky, offers a variety of amenities and services that may appeal to seniors looking for a peaceful and convenient place to live. With several places of worship nearby, including Woodlawn Christian Church and St Mark United Methodist Church, residents have options for spiritual fulfillment. In terms of dining options, there are familiar chains such as Burger King and Chick-Fil-A close by, as well as local favorites like Happy Days Restaurant. Additionally, there are several healthcare facilities in the area, such as Stephens' Family Medicine and Taylor Regional Surgical Associates, providing easy access to medical care. For leisure activities, residents can enjoy the green spaces at Legion Park just a short drive away. Overall, this part of Campbellsville offers a comfortable and supportive environment for seniors looking to settle down in the area.

Places of Worship

• Woodlawn Christian Church (0.6 miles)
• Campbellsville Baptist Temple (1.1 miles)
• St Mark United Methodist Church (1.4 miles)
• Fannie Chapel Cme (1.8 miles)
• Campbellsville Baptist Church (1.9 miles)
• New Journey Church (1.9 miles)
• Mount Union Baptist Church (2.1 miles)

Restaurants

• Magic Wok (0.6 miles)
• Huddle House (0.7 miles)
• Burger King (0.8 miles)
• Arby's (0.8 miles)
• Chick-Fil-A (1.7 miles)
• Happy Days Restaurant (1.9 miles)
• Lee's Famous Recipe Chicken (2.1 miles)

Transportation

• Enterprise Rent-A-Car (0.9 miles)
• Alamo (0.9 miles)
• U-Haul Neighborhood Dealer (2.7 miles)
• Budget Rent A Car (2.8 miles)
• Twisted Tines Taxidermy (12.4 miles)

Physicians

• Stephens' Family Medicine (0.9 miles)
• U-L Pediatrics-Campbellsville (2.8 miles)
• Family Allergy & Asthma (2.8 miles)
• Taylor Regional Surgical Associates (2.8 miles)
• Internal Medicine Associates of Taylor County PSC (2.8 miles)
• Internal Medicine Associates (2.9 miles)
• Internal Medicine (2.9 miles)

Pharmacies

• Eastridge-Phelps Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Good Neighbor Pharmacy (1.9 miles)
• Hometown Pharmacy (2 miles)
• Nations Medicines (2.8 miles)
• Kroger Pharmacy (3 miles)
• Corner Drug Store (8.7 miles)

Cafes

• CU Winters Dining Hall (1.7 miles)
• Knobbys Deli (1.9 miles)

Hospitals

• KentuckyOne Health Cardiology Associates Kingswood Drive (2.9 miles)
• Jane Todd Crawford Memorial Hospital (9.3 miles)
• Jane Todd Crawford Hospital (9.3 miles)

Parks

• Legion Park (8.8 miles)