Information last verified:
1570 South West Westport Drive, Topeka, KS 66604
For more information about senior living options: (844) 490-3973
The nursing team is responsive and answers questions promptly. Nurse Manager Joyce built bonds with residents and their families. The rehab team provided therapy that helped residents regain mobility and return home. Medical staff effectively managed pain and arranged referrals to pain clinics. Administrative staff assisted with insurance matters. Residents are treated with respect, kindness, and dignity. The facility is clean and well maintained. The activities department is top notch and keeps residents engaged. The staff are dedicated, compassionate, and attentive to residents’ needs.
Plaza West is described as terrible and neglectful of residents. Reviewers report bed bugs in and out of two rooms every other month, indicating poor cleanliness. The staff are said to be disrespectful and overworked due to short staffing. The overall experience is described as a nightmare, with dirty conditions and staff yelling and calling loved ones liars. Many reviewers would not recommend placing a loved one there and urge others to avoid it. There are serious accusations of neglect leading to dehydration, bed sores, and death. Billing and administrative processes are repeatedly described as problematic and a headache. The food is described as not fit for consumption and the facility is branded Plaza Worst by some. There are claims of jewelry theft and a cover-up by management during events like the pandemic. Front desk service is described as rude.Plaza West Regional Health Center in Topeka is best suited for families seeking post-hospital rehabilitation where the priority is aggressive therapy and a clear path back to home or into a higher level of care such as assisted living. The facility draws strength from a dedicated rehab and nursing team, a proactive social-services presence, and an environment that can feel calm and supportive during recovery. It works best when goals are well defined, progress is monitored daily, and family members stay engaged as advocates. Those for whom the decision hinges on long-term consistency in administration, transparency in billing, or unwavering safety may want to explore alternatives.
On the plus side, the strongest, most repeatable positives center on rehabilitation outcomes and the people delivering care. Multiple reviews highlight the therapy program as capable and motivating, with patients reporting meaningful strides in mobility and independence. Nursing staff are frequently described as responsive, caring, and attuned to pain management and daily needs. The social-work team, often singled out for its guidance through discharge planning and benefits coordination, adds a practical, comforting layer for families navigating insurance and post-acute steps. When the environment is well run, residents experience clean rooms, reliable assistance, and engaging activities that help maintain dignity and morale.
The flip side is substantial and cannot be ignored. Across reviews, concerns cluster around safety, staffing, and administration. Several accounts describe instances of neglect, dehydration, bedsores, and inconsistent care that directly impact health outcomes. Reports of short-staffing, rude or disengaged front-desk and dietary staff, and a sense that administrative processes, billing, intake, and follow-up, can drop the ball, create real risk for residents and their families. There are also alarming anecdotes about theft and investigations by state authorities, which erode trust and complicate what should be a straightforward care transition. Taken together, these contrasts produce a precarious balance: strong caregiving on the floor, but uncertain governance at the top.
Those strong caregiving capabilities can offset some risk, but only when the care plan stays tightly monitored and family advocates remain actively involved. For residents who enter Plaza West with clear rehabilitation goals, the therapy and nursing teams can deliver tangible gains, sometimes even a successful discharge home. Positive reports of compassionate staff, personalized attention, and purposeful activities suggest a culture where residents are valued and engaged. However, the degree to which these strengths survive hinges on administrative execution: timely billing, reliable communication, and consistent staffing. In markets where management turnover has occurred, improvements have been praised by some families, but skepticism lingers in others.
That reality helps determine who should consider alternatives. If the priority is a predictable, highly regulated long-term living arrangement with minimal need for ongoing rehabilitation, other facilities may offer a steadier administrative experience and clearer billing practices. If there is any worry about neglect, safety, or inconsistent responsiveness from leadership, it is prudent to scout additional options. Memory-care or 24/7 assistive environments can also present more seamless long-term arrangements than a rehab-focused campus that must continuously shift residents through different care phases. For families unable to remain actively involved or to press for timely resolutions, a facility with a steadier administrative track record may be preferable.
In the end, Plaza West can be a strong choice for rehab-driven journeys where on-site clinicians are respected and the therapy trajectory is the central objective. Families should verify current staffing levels, request a discharge-planning concrete path, and ask for direct updates from both therapy and nursing leads. It is essential to check the latest regulatory or inspection findings and to confirm that billing and intake processes have improved and stabilized. If those administrative safeguards are in place, Plaza West offers meaningful rehabilitation value and a compassionate frontline, otherwise, it is wise to compare alternatives that prioritize administrative reliability and long-term consistency alongside quality care on the floor.
151 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Forbes (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plaza West Regional Health Center is a premier assisted living community located in Topeka, KS. Our community offers a wide range of amenities to enhance the comfort and well-being of our residents. With a beauty salon, cable or satellite TV, and housekeeping services, residents can enjoy a luxurious and convenient lifestyle.
We also provide various recreational options such as a gaming room, small library, fitness room, and outdoor spaces for residents to engage in activities that they enjoy. Our community-operated transportation makes it easy for residents to access nearby amenities like cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians.
At Plaza West Regional Health Center, we prioritize the care and assistance of our residents. We offer 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Our dedicated staff is trained to manage medication effectively and ensure that individuals receive their required medications on time.
Our dining experience is designed to cater to special dietary restrictions while providing delicious meal options prepared by our skilled culinary team. Additionally, we offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
To promote mental wellness among our residents, we have implemented a mental wellness program that focuses on their emotional needs. Residents can also participate in scheduled daily activities organized by our staff or plan their own activities with the support of our concierge services.
Plaza West Regional Health Center strives to provide a comfortable and vibrant community where seniors can enjoy an active lifestyle while receiving personalized care. With Wi-Fi/high-speed internet throughout the premises and move-in coordination services available, transitioning into our fully furnished apartments is seamless. Experience exceptional assisted living at Plaza West Regional Health Center in Topeka, KS.
Plaza West Regional Health Center is located at 1570 South West Westport Drive, Topeka, KS 66604 in Shawnee County, Kansas
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