Plaza West Care Ctr | Photos and Reviews

Name: Plaza West Care Ctr
Address: 1570 SW Westport Dr, Topeka, KS, 66604
Telephone: (785) 271-6700
Rating: 3.8

Plaza West Care Ctr in Topeka, KS

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1570 SW Westport Dr, Topeka, KS 66604

To contact a resident: (785) 271-6700

For more information about senior living options: (866) 208-4318

3.8 from 105 reviews

5 stars

4 stars

3 stars

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1 stars

Overall Review of Plaza West Care Ctr

common 27 reviews mention this

Care teams earn repeat praise

Many residents and families describe staff as respectful, attentive, and responsive.

Across many reviews, families describe nurses and care staff as treating residents with dignity and responding promptly to questions and needs. Several note help with rehabilitation logistics and discharge planning, and they credit social services staff by name in particular. A few reviews also say the facility feels clean and organized, reinforcing the day-to-day comfort residents report.

common 11 reviews mention this

Rehab therapy helps residents improve

Rehab reviews frequently highlight progress through PT and OT.

Multiple reviews mention rehabilitation care with physical and occupational therapy, describing measurable improvement and getting back toward independent movement. Others specifically call out therapy support for recovery after events like falls or stroke, including help with speech-related goals. Even among positive experiences, residents and families frame therapy as structured and goal-focused.

common 8 reviews mention this

Activities keep people engaged

Residents and families often mention an active activities calendar.

Several reviews describe outings and group events that made the stay feel enjoyable, including seasonal activities and community outings. Families also mention activities staff being engaged and helpful, and they reference recurring photos or updates that supported connection with loved ones. In these accounts, activities are a recurring part of daily life rather than something occasional.

common 7 reviews mention this

Cleanliness shows up in the best reviews

Some residents and families say the facility is clean and well kept.

In multiple positive reviews, residents describe a clean, orderly environment, and one mentions the facility being sanitized. Others connect cleanliness with comfort and a well-run feeling during rehab stays. A separate set of reviews contradicts this, describing dirtier conditions or issues that strongly affect confidence.

caveat 13 reviews mention this

Food quality varies widely

Food reviews range from “tasty” to complaints about it being unacceptable.

Some reviews praise meals as good, tasty, or an “amazing” highlight, and a few mention menu variety and specific dietary preferences being discussed. Other reviewers report meals that were not appealing, arrived late, or were described in harsh terms, including complaints tied to overall care. At least one review also asks for healthier adult options and suggests the menu could be updated.

caveat 11 reviews mention this

Neglect and staffing concerns are recurring

A meaningful number of reviews raise serious concerns about neglect and staffing.

Several negative reviews describe neglect-related outcomes, including dehydration, untreated infections, bed sores, and failures to respond when families confronted staff. Some reviews also mention short staffing, turning care into a burden, and residents going without essential help such as meals or hygiene. A separate complaint involves bed bug issues recurring across rooms.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Transportation

Forbes (8 miles away)

Nearby Places of Interest

This part of Topeka, Kansas offers a convenient and diverse range of amenities for seniors looking to reside in the area. With a variety of restaurants within walking distance, including Ling's Bistro, Cracker Barrel, and Perkins Restaurant and Bakery, there are plenty of dining options to choose from. Additionally, there are several cafes nearby such as Panera Bread and Classic Bean for a relaxed atmosphere to enjoy coffee or tea. For healthcare needs, there are pharmacies like Walmart Pharmacy and CBD Nation Topeka nearby, as well as hospitals such as Topeka ER and Hospital and Topeka Veterans Affairs Medical Center within a short distance. Places of worship like First Lutheran Church Elca provide spiritual support, while theaters like Regal Hollywood & ScreenX offer entertainment options. The proximity to parks like Gage Park also allows for outdoor recreational activities. Overall, this area provides a well-rounded community with convenient access to essential services for seniors seeking a comfortable living environment.

Restaurants

Ling's Bistro (0.1 miles)
Cracker Barrel (0.1 miles)
McDonald's (0.2 miles)
Golden Corral (0.2 miles)
Jose Peppers (0.2 miles)
Chick-Fil-A (0.2 miles)
Perkins Restaurant and Bakery (0.3 miles)

Cafes

Panera Bread (0.2 miles)
Classic Bean (1 miles)

Pharmacies

Walmart Pharmacy (0.3 miles)
CBD Nation Topeka (0.7 miles)
Walgreens (1.1 miles)
Kansas Pharmacists Ass (1.2 miles)
Tallgrass Pharmacy (1.3 miles)
CVS Pharmacy (1.6 miles)
Good Neighbor Pharmacy (2 miles)

Hospitals

Topeka ER and Hospital (0.4 miles)
Washburn Surgery Center (1.2 miles)
Cotton O'Neil Urish (2 miles)
Topeka Veterans Affairs Medical Center (2.2 miles)
Topeka VA ICU (2.2 miles)
Veterans Health Administration (2.2 miles)
Colmery-o'Neil Va Medical Center (2.3 miles)

Physicians

Topeka Lasik Center (0.5 miles)
Tallgrass Oral Surgery (0.9 miles)
Kresie & Penzler (1.2 miles)
Capital City Oral Surgery (1.2 miles)
St Francis Medical Clinic At River Hill (1.2 miles)
Tallgrass Orthopedic & Sports Medicine (1.2 miles)
Tallgrass Surgical Center (1.2 miles)

Places of Worship

First Lutheran Church Elca (1 miles)

Theaters

Regal Hollywood & ScreenX - Topeka (1.5 miles)
Topeka Wheatfield 9 (1.8 miles)

Parks

Gage Park (2 miles)
Kaw River State Park - River Access (2.1 miles)

Frequently Asked Questions

Where is Plaza West Care Ctr?

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