1010 East Street, Tonganoxie, KS 66086
For more information about senior living options: (844) 490-3973
What emerges from these accounts is a highly uneven picture of care in the Tonganoxie area, with some residents and their families praising the staff, the attentiveness of caregivers, and the variety of services, while others condemn the facilities for serious lapses in cleanliness, safety, and medical management. The stories span at least two facilities in the same region - Tonganoxie nursing center and Tonganoxie Terrace - and also reference Legends/Legend Healthcare in a way that suggests a broader mix of experiences across similar senior-care settings. Taken together, the impressions are complex and sometimes contradictory, reflecting how quickly a living environment can feel very different depending on who is providing care, when a visit happens, and which part of the building is described.
On the negative side, there are repeated complaints about sanitation and odor, outdated conditions, and a lack of basic cleanliness. One reviewer described the building as dirty and outdated, with egregious sanitation failures such as urine left on a bed in the same room for days, and even reports of a fly infestation and moldy cups. Bed bugs and scabies were mentioned as being present, and several entries described rooms not being swept or mopped for days, with sheets repeatedly described as not clean. In some narratives, safety and infection control appeared to be compromised, with gloves not worn and masks worn only when higher-ups appeared, suggesting inconsistent adherence to basic precautions during the COVID era. There were also alarming anecdotes of delays in assistance - calls lights sometimes taking too long to be answered - and of medication issues, occasional mismanagement of prescriptions, and even a death that allegedly resulted from problems with meals and monitoring. A few reviews framed these concerns as more systemic, suggesting that maintenance and housekeeping were chronically understaffed or "jimmy-rigged" until larger problems could force action.
These negative experiences, however, sit alongside numerous positive observations about staff and care in the same facilities. Several reviewers spoke glowingly of the nurses, CNAs, and other team members who were described as caring, friendly, and attentive to residents' needs. In many accounts, call lights were answered promptly, needs were met, and residents were treated with kindness and respect. The therapy teams - occupational, physical, and sometimes speech therapy - were singled out for praise, with residents noting good progress, thorough care, and personalized attention. Several family members highlighted pleasant meals and well-kept rooms, with one reviewer specifically mentioning a varied menu and daily room cleaning, while another appreciated the consistent warmth and engagement from the staff. Admissions coordinators, particularly someone named Ashley, were remembered for being helpful and informative about Medicare coverage and the admissions process, contributing to a sense of smooth coordination and clear communication.
Within the same general area, there are stories that center on a sense of pride and purpose among staff who see their work as a calling. One account from a veteran who privately paid for two respite stays spoke of being treated with dignity by doctors, nurses, and aides, and of staff who were "right on top of their jobs." Families described staff who made efforts to visit bedside, provide compassionate care, and maintain a supportive environment. In some narratives, the non-medical staff - admin, housekeeping, dining, and laundry - were described as equally competent and caring, contributing to an overall impression of a well-rounded team. There is also acknowledgment that these facilities are not static; some reviewers noted ongoing improvements, acknowledgement of past shortcomings, and a willingness by leadership to make changes in response to feedback.
Yet another thread in the reviews centers on individual facilities named Legends and Legend Healthcare, where the sentiment runs in the opposite direction of the most glowing tales about Tonganoxie Terrace. One reviewer praised staff for ongoing, quality care and emphasized the dedication of long-tenured employees, while another described Legends as an extremely poorly run facility with rooms that smelled of urine due to understaffing, unsanitary conditions, and insufficient maintenance. The same set of comments highlighted serious concerns - rooms not being cleaned, choked meals, incorrect medications, and even a death in which food and safety lapses were implicated by the reviewer. In short, while some residents and families trusted and valued the care they received at Legends, others viewed it as perilously mismanaged and unsafe.
Across these narratives, what seems most clear is that the experience can vary dramatically not just from facility to facility, but within different units or shifts, and over time as staff turnover and management practices shift. There are vivid contrasts between stories of high-quality, compassionate care and stories of neglect or danger, including explicit warnings about safety practices, cleanliness, and reliable medical oversight. For families and prospective residents, the underlying takeaway is the importance of due diligence: visiting in person, asking pointed questions about housekeeping, infection control, staffing levels, medication management, and therapy availability, and seeking current, facility-specific information about safety protocols and recent performance. These accounts underscore that, in this region, care quality is not a fixed attribute of a building but a lived experience that can swing between exemplary and deeply troubling depending on the moment.
Legend Healthcare in Tonganoxie, KS is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. Providing a warm and comfortable environment, this community ensures that all residents feel at home.
The amenities at Legend Healthcare are designed to enhance the quality of life for its residents. A beauty salon is available on-site for those who enjoy pampering themselves. Residents can stay connected with their favorite TV shows through cable or satellite TV. Community-operated transportation is provided for outings and appointments. For those who want to stay connected online, there is a computer center with Wi-Fi/high-speed internet access available. The dining room offers restaurant-style dining for communal meals, while the kitchenette allows residents to prepare their own snacks or light meals if desired. The outdoor space includes a beautiful garden where residents can relax and enjoy nature.
Housekeeping services ensure that the living spaces are kept clean and tidy. Move-in coordination is available to assist new residents in settling into their new home comfortably. Private bathrooms provide convenience and privacy.
Care services at Legend Healthcare are focused on providing assistance tailored to individual needs. The 24-hour call system ensures that help is always just a call away. Trained staff provide 24-hour supervision, offering peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed.
Specific dietary needs are addressed with options like diabetes diets and special dietary restrictions being accommodated by the dining services team. Meal preparation and service are provided to ensure well-balanced nutrition.
Medication management helps residents keep track of their medications and ensures they are taken correctly and on time. A mental wellness program is offered to promote emotional well-being.
Transportation arrangements can also be made for non-medical purposes or specific doctor's appointments as necessary.
Various activities are organized daily, including fitness programs to keep residents active and engaged. Planned day trips give residents the opportunity to explore the surrounding area. Resident-run activities encourage social interaction and foster a sense of community. For those seeking relaxation, there is a small library and a gaming room to enjoy.
Legend Healthcare is conveniently located with two pharmacies, six restaurants, and places of worship nearby, offering additional convenience and accessibility for residents.
Overall, Legend Healthcare in Tonganoxie, KS provides an all-encompassing assisted living experience that combines quality care, a wide range of amenities, and a vibrant community atmosphere.
Legend Healthcare is located at 1010 East Street, Tonganoxie, KS 66086 in Leavenworth County, Kansas
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