3910 Rainbow Boulevard, Suite 400, Kansas City, KS 66103
For more information about senior living options: (844) 490-3973
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There are a few wonderful caregivers there. The physical therapists were professional and conscientious. The facility is one of the nicest skilled nursing facilities. The PT, Cheryl SW, OT, Lonita CNA, and nurse Luis were excellent. The food was great, and the kitchen staff were awesome. Brandon and Danielle were amazing. Morning staff were typically pretty great and helpful. The medical staff was very good.
Some staff at the facility desperately need training and oversight. The facility has been described as one of the worst, with claims that patients were lied to. A nurse was described as rude and unresponsive, failing to pass concerns to the day shift and never calling back as promised. The center was accused of mismanagement and improper billing, with scheduled payments ignored. Call bells were often unanswered for 30 minutes or more. The staff were described as unfriendly and sometimes made patients take medications without food. There were reports of inadequate one-to-one supervision, including placing a patient in a wheelchair after a fall and not providing needed care. Basic care issues were noted, such as poor bathing practices, delays in medications, and failure to meet needs like wound care and pain management. Warnings were issued to avoid sending loved ones here, and high staff turnover was linked to inconsistent care.The collection of experiences from this facility presents a striking contrast between bright, hopeful moments of care and troubling, repeated concerns about staff behavior, communication, and administrative oversight. Several reviewers highlighted that there are wonderful caregivers on the premises. They described Physical Therapists as professional and conscientious, and praised specific team members who made meaningful differences in patients' recoveries. The kitchen and food service were also singled out positively in at least one account, with a nurse noted as part of a team that helped a patient regain walking ability, something the doctors had doubted. In some reviews, the facility was even described as "one of the nicest skilled nursing facilities" the reviewer had seen, underscoring that, when everything aligns, the place can feel hopeful and supportive.
Yet these positives sit alongside a long list of serious concerns that recurred across multiple accounts. A frequent theme is inconsistent care quality and perceived lack of compassion from certain staff members. One review described a particular night nurse as rude and uncommunicative, with experiences ranging from not answering questions to delays in addressing health concerns or passing information to the day shift. The reviewer, noting their own nursing background, urged that the staff member be reported to the state board and contrasted the reported behavior with the caring work of other professionals on the team. That single account points to a broader worry about uneven care within the same facility, where some staff are praised while others are criticized for their bedside manner and responsiveness.
Administrative and billing issues appear prominently as well. Several reviewers spoke about mismanagement and unexplained billing, with one patient recounting that the center continued charging for room and board despite having agreed to a payment schedule that was not honored. Communication gaps compound these problems: calls to the person in charge often went unanswered, or staff claimed she could not be reached, sometimes with no mechanism for leaving a message. The repeated claim that someone was "missing in action" or that administrative processes were in disarray created a sense of uncertainty and frustration, even for patients and families who otherwise appreciated the clinical care they received.
Care delays and safety concerns feature in many of the negative reviews. Night and overnight shifts were described as the worst by some families, with reports of rude interactions, callers who waited 30 minutes or more after pressing the call button, and delays in essential tasks like bathing, cleaning, and aid with daily activities. A number of reviews described meals arriving cold, and there were observations that some residents were not bathed or otherwise cared for in a timely fashion. The perception of under-staffing - especially on night shifts - paired with high workloads and turnover contributed to frustration and fear about ongoing safety and dignity of care.
Several reviews blended praise with warning, noting that high turnover and inconsistent staffing could lead to gaps in care. One account highlighted the phenomenon of only one social worker handling a heavy caseload (described as "90 cases"), which amplified concerns about communications and care coordination, especially when a patient was transferred from one facility to another without clear handoffs or necessary information. Another reviewer warned that the administrator and the organization's processes were not aligned with patient advocacy or timely attention to concerns, which exacerbated distrust and concern about what happens when things go wrong.
There are recognizably mixed experiences across the staff spectrum. While some aides are described as decent and responsive, others are criticized for slow responses or failing to meet expectations. A reviewer who had a positive long-term memory of the nurses and aides from one floor contrasted that with broader criticisms of the overall care environment, suggesting that experiences may vary not only by shift but by unit and leadership. In some comments, reviewers also distinguished between improvements in certain areas (like the kitchen or some therapists) and ongoing problems in others (like call-bell responsiveness, bathing routines, and the handling of medical and personal-care needs).
In sum, this facility emerges as a place with both notable strengths and clear, recurring weaknesses. The strongest endorsements focus on professional therapists, compassionate individual staff members, and good nutritional service, illustrating that excellent care is possible within these walls. However, widespread concerns about under-staffing, delays in medication and care, rude or inconsistent communication, and administrative mismanagement cannot be ignored. Several reviewers urged families to proceed with vigilance: verify which staff are on duty, establish direct lines of communication with the care team, and closely monitor for timely delivery of services and information. They also cautioned potential residents and their families to confirm how the facility coordinates with outside hospitals or organizations, and to be mindful of the differences between shifts and floors, where the quality of care can vary significantly. If you're evaluating this place, gathering firsthand, shift-by-shift observations and demanding clear accountability from administrators may be essential steps toward ensuring that the care you expect is the care you receive.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kansas City Transitional Care Center is a premier assisted living community located in Kansas City, KS. Our community offers a range of amenities and care services to ensure the comfort and wellbeing of our residents.
Residents can take advantage of our various amenities, including a beauty salon for hair and nail services, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space. We also provide a fitness room for exercise, a gaming room for recreation, and an outdoor garden for enjoying fresh air. With housekeeping services and move-in coordination available, residents can focus on enjoying their time at our community.
Our dining options are restaurant-style, providing delicious meals prepared by our talented culinary team. Special dietary restrictions can also be accommodated to meet the unique needs of each resident. In addition to dining, we have a small library where residents can relax with a good book.
We understand the importance of transportation for our residents' convenience. Our community operates transportation for non-medical purposes and arranges transportation to doctors appointments when needed. This makes it easy for residents to access nearby amenities such as cafes, parks, pharmacies, restaurants, and places of worship.
At Kansas City Transitional Care Center, our care services are designed to support residents' everyday needs. With 24-hour call system and supervision available, assistance with activities of daily living such as bathing and dressing is readily accessible. Our staff is trained in medication management to ensure proper administration. We also offer diabetes diet support and special dietary restrictions can be accommodated.
To promote mental wellness among our residents, we have a dedicated mental wellness program in place. Additionally, concierge services are provided to assist with any special requests or needs that may arise.
Our community prides itself on offering engaging activities for residents to enjoy. Fitness programs help promote physical health while planned day trips allow residents to explore the surrounding area. Residents are also encouraged to participate in resident-run activities and scheduled daily activities to foster a sense of community and social interaction.
With its convenient location, Kansas City Transitional Care Center offers easy access to nearby amenities including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.
At Kansas City Transitional Care Center, we strive to provide a comfortable and vibrant community where residents can enjoy a fulfilling lifestyle while receiving the care they need.
Kansas City Transitional Care Center is located at 3910 Rainbow Boulevard, Suite 400, Kansas City, KS 66103 in Wyandotte County, Kansas
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