2700 West 30Th Street, Emporia, KS 66801
For more information about senior living options: (866) 208-4318
Overall Review of Holiday Resort
Pros
The staff are very kind to him.- He loves the activities.
- At Holiday Resort, he feels at home and has many good relationships with staff.
- Mark was a great guy who answered all questions about therapy.
- The care staff provide great care and are always doing something for residents.
- The experience at Holiday Resort was excellent; staff were caring and there were lots of activities.
- He was very well cared for during his residence at Holiday Resort; it was a wonderful last home.
- Jamy in Social Services provided excellent care.
Cons
They are consistently short-staffed and terrible at communicating with family members.- The administration is rude and unhelpful; calls often go unreturned.
- The facility is very expensive for substandard care.
- Basic care is neglected: residents are left without needed help, meals and medications are late, and hygiene items are not provided.
- Transfers are mishandled; medications are discarded rather than released.
- Billing practices are questionable, with delays in itemized bills and concerns about overcharging.
Review
Holiday Resort in Emporia, Kansas is best suited for families that can stay closely involved in daily care, place a high value on an active social and therapy program, and are comfortable navigating a facility with uneven staffing and administration. When a resident’s family can monitor care, advocate for timely medications and meals, and participate in care planning, this community can deliver meaningful engagement, therapeutic activities, and a sense of community that some residents clearly cherish. It is not a hands-off option; it rewards families who bring oversight and structure to the routine.
Those weighing alternatives should recognize who may want to look elsewhere. If consistent, attentive day-to-day care is non-negotiable, especially reliable med administration, prompt response to call buttons, and a consistently clean environment, this facility has too many reports of delays, missed meals, and housekeeping gaps to feel dependable without vigilant family involvement. Potential residents whose primary needs are strict medical management, high-touch daily assistance, or a zero-tolerance for administrative friction may find better matches elsewhere. Likewise, families seeking transparent, straightforward billing without dispute risk should evaluate other options before committing.
The compelling positives here center on engagement and therapy. Several residents praise the activity calendar, social services support, and the dedication of therapy teams that help some individuals regain function and return home. In particular, when staff members connect with residents, creating relationships, offering consistent encouragement, and supporting mobility and rehabilitation, the residence can feel like a place with genuine purpose rather than a bare living space. For families already present and involved, these strengths can meaningfully improve quality of life and help residents maintain a sense of purpose, routine, and social connection.
However, those lifelines are frequently undermined by persistent process flaws. Staffing shortages show up in delayed assistance, late meals, and inconsistent personal care, with some accounts describing calls going unanswered and high-need tasks left until the next shift. Administrative communication lands similarly uneven; some families report rude or unhelpful leadership and a lack of transparency around billing and care decisions. These gaps erode trust and counterbalance the care and activity gains, particularly on weekends when support appears thinner and resident needs spike without immediate response. The facility’s physical upkeep and maintenance also receive mixed reviews, with maintenance delays and occasional safety concerns noted by residents and families.
Cost and consistency compound the risk. Several reviews describe bills that feel disproportionate to the level of service received, including observations of potential overcharges and delays in itemized billing. The history of ownership changes adds another layer of complexity, occasionally disrupting insurance handling and payment arrangements. In practice, this means that while a resident may experience strong therapy and social programming during a good stretch, the financial and administrative volatility can create ongoing stress for families trying to manage care within a budget and a care plan.
The practical takeaway is deliberate and clear. If considering Holiday Resort, prioritize a candid, in-person audit of current staffing levels, weekend coverage, and responsiveness to call lights. Speak with current residents and families about daily routines, med administration, and meal service. Request a transparent, itemized billing plan upfront and insist on written commitments for care standards, maintenance responses, and social-program consistency. For families who can sustain active oversight and want robust activity and therapy as part of a longer stay, the facility can deliver meaningful value. For those needing consistently impeccable day-to-day care, transparent billing, and seamless administration, alternatives likely present safer long-term bets.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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