Holiday Estates

Pros

• Mark is a great guy who answered all questions about the injury and the therapy plan.
• Mark was kind and talkative with the other residents in the therapy unit.
• The nursing staff, recreation department, and especially therapy provided excellent care, helping the resident return home.
• Jamy in Social Services provided exceptional support.
• The facility offered great care and great staff, always doing something for residents.

Cons

• The facility lets residents stay filthy, refuses to clean rooms, and fails to provide necessary aftercare after hospital stays.
• The staff won't listen to residents' concerns.
• They won't change sheets promptly when residents' feet bleed.
• They won't provide basic supplies like washcloths, wipes, or lotion.
• They don't bring medications or meals on time, if at all.
• They discard medications rather than releasing them for transfer when a resident moves to another facility.
• The administration is horrible; the facility is chronically short-staffed and poor at communicating with families; calls go unreturned; the administrator is rude and unhelpful.
• It is very expensive for substandard care.
• Some staff are unkind and there are reports of abuse with no action taken.

Review

A pattern emerges from the collection of impressions left by visitors and family members about Holiday Resort. Taken together, the reviews present a facility that some people find unacceptable on several fronts, while others recall positive experiences with particular staff members and aspects of the care. The overarching themes concern administrative effectiveness, bedside care, and the reliability of communications, with a few bright spots noted in therapy and social services.

Several reviewers fault the administrative side of the operation. They describe the administration as consistently unhelpful or rude, with promises made by leaders that go unkept. Calls from family members are reportedly not returned, and when they are, the responses can be curt or dismissive. The sense conveyed is that the leadership struggles to provide clear directions or timely updates, leaving families feeling left out of crucial decisions about their loved ones' care. The cost is also mentioned in a negative light, with some reviewers labeling the overall experience as substandard relative to the price.

Care quality and basic daily needs come up repeatedly as major concerns. There are accusations that rooms are not maintained cleanly, with references to filth and a lack of basic comforts or aftercare following hospital visits. Specific details include feet that bleed and a lack of timely updates or interventions, as well as perks such as washcloths, lotion, and other essentials that are not consistently provided. Medication management and meal delivery are described as unreliable, with problems that extend to transferring medications when moving patients or transferring them between facilities. One particularly troubling claim is that if a patient's meds are being transferred elsewhere, the facility would dispose of them rather than release them for transfer, highlighting severe gaps in standard procedures and patient advocacy.

Billing and policy concerns further shape negative perceptions. Some reviewers mention being charged for supplies or other services in ways that feel inconsistent or opaque. The implication is that some operational practices contribute to a sense of being overcharged for care that reviewers view as only marginally adequate, at best. The combination of high cost and inconsistent fulfillment of basic needs creates a strong impression that the facility is not meeting expectations for the price paid.

There are also cautionary notes about safety and the treatment of residents by staff. A few reviewers urge strong vigilance when placing a loved one in Holiday Resort, suggesting risk of mistreatment or neglect and recommending close supervision. While not all experiences are negative on this score, these warnings contribute to a climate of distrust about the safety and emotional well-being of residents within the facility.

Amid the concerns, there are pockets of praise that provide contrast to the more critical voices. One reviewer who was referred to the facility for work-related physical therapy speaks highly of a staff member named Mark, describing him as very helpful, talkative, and responsive to questions. This reviewer notes that Mark's demeanor - together with his engagement with other residents in the therapy unit - left them hopeful about regaining function in a damaged finger. Separately, another visitor shared a positive experience from a stay that lasted three weeks after a hospital admission. They credit the nursing staff, recreation team, and especially therapy with excellent care that aided recovery and the return home, with special thanks given to a social worker named Jamy. A final positive note praises the overall level of care and staff dedication, emphasizing that residents are often engaged in meaningful activities and well cared for on a day-to-day basis.

In sum, Holiday Resort presents a complex picture. On one hand, there are commendations for individual staff members who demonstrate genuine care, professionalism, and effective communication in therapy and social services. On the other hand, there are persistent complaints about administration, communication failures, basic daily care oversight, aftercare following hospital visits, and the consistency of medication and supply management. The mix of experiences suggests that while some residents and families encounter thoughtful, attentive care, others encounter systemic gaps that significantly affect safety, comfort, and overall satisfaction.

This area of Emporia, Kansas offers a convenient location with various amenities suitable for senior living. Within close proximity, there are several pharmacies including Medicine Shoppe and CVS Pharmacy, providing easy access to essential medications and healthcare needs. Additionally, there are numerous dining options such as Braum's, McDonald's, and Ichiban Asian Bistro for enjoying meals out or grabbing a quick bite. Transportation services like Budget Truck Rental and Dz Cab Line are available for travel needs, while places of worship like Southern Baptist Convention and Calvary Baptist Church offer spiritual support. Nearby physicians at the Audiology Clinic and Flint Hills Family Medicine ensure quality healthcare services are easily accessible. For leisure activities, residents can visit Fremont Park or Peter Pan Park for outdoor recreation. Overall, this area provides a mix of practical resources and recreational opportunities ideal for seniors looking to settle in a vibrant community in Emporia.

Pharmacies

• Medicine Shoppe (0.8 miles)
• Walgreens (1.4 miles)
• Medicine Shoppe (2 miles)
• Haag Pharmacy (2 miles)
• CVS Pharmacy (2.5 miles)
• Graves Drug Co. (2.9 miles)
• Graves Drugs (2.9 miles)

Restaurants

• Braum's (0.9 miles)
• McDonald's (0.9 miles)
• Panda Express (0.9 miles)
• Spangles (1.2 miles)
• Burger King (1.2 miles)
• Rainbo Baking Co. (1.5 miles)
• Ichiban Asian Bistro (1.5 miles)

Transportation

• Bus Stop (1 miles)
• Budget Truck Rental (2.3 miles)
• Hertz Rent A Car (2.3 miles)
• Alamo (2.5 miles)
• Dz Cab Line (3.3 miles)
• BNSF Ellinor (7.1 miles)

Places of Worship

• First Assembly of God Emporia (1.3 miles)
• Southern Baptist Convention (1.8 miles)
• Apostolic Tabernacle (1.8 miles)
• 12th Ave Baptist Church (1.9 miles)
• Calvary Baptist Church (2.3 miles)
• Church of Christ (2.3 miles)
• First Congregational Church (2.4 miles)

Physicians

• Audiology Clinic (1.5 miles)
• Reynolds & Anliker Eye Physicians & Surgeons (1.6 miles)
• Advanced Eye Surgery Center (1.6 miles)
• Central Care Cancer Center (2 miles)
• Derek Joseph Brown (2 miles)
• Flint Hills Family Medicine (2 miles)
• Newman Orthopedics & Sports Medicine (2 miles)

Cafes

• S & S Cafe (2.1 miles)
• Cowboy Cafe (2.4 miles)
• Chuck Wagon Cafe (17.3 miles)

Parks

• Fremont Park (3.3 miles)
• Peter Pan Park (3.4 miles)
• Swope Park (17.8 miles)
• Tallgrass Prairie National Preserve (18.5 miles)
• Harold Spatz Memorial Park (19.7 miles)
• Chase State Fishing Lake and Wildlife Area (20.3 miles)