Premier Estates Of Muscatine
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3440 Mulberry Avenue, Muscatine, IA 52761
For more information about senior living options: (844) 490-3973
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They were very caring and personable to all of my family. Penny was one of the sweetest, most caring health care workers. The staff's work is wonderful and greatly appreciated. It is an awesome place to get help and to make good friends. Premier Estates is one of the best facilities there is. The staff are motivated and caring; they strive to make residents feel welcome and at home. The facility is highly recommended for rehabilitation or long-term care.
The staff did not respond to the bell for 30 minutes and no one came to the door. Calls were unanswered, with explanations that someone else would respond, and no one picked up. Police had to be contacted to gain entry. It was claimed that staff ignored the bell, thinking someone else would answer. Some staff claimed they were talking and did not hear the bell. Bedsores existed and bandages had not been changed; the patient was dirty and bloody. The environment was dirty and unclean. The staff were unfriendly and bossy. A hospice patient was left without medications for over 24 hours, not helped with meals, and left half naked and exposed by a window. The quality of food was poor and the staff mediocre (with very few exceptions). The facility was described as an absolute dump run by an uncaring, maniacal, and cruel administrative staff. Staff were overworked and underappreciated, making individualized attention nearly impossible. The reviewer would not recommend the place for any loved ones.The collection of reviews paints a facility that elicits strong feelings on both ends of the spectrum. On one hand, there are heartfelt expressions of gratitude and praise for what some families experienced as genuine care, dignity, and warmth. On the other hand, there are vivid, troubling accounts of neglect, delays, and conditions that left loved ones vulnerable. Taken together, the reviews reveal a complex picture of Premier Estates that seems to vary dramatically by shift, staff, and perhaps specific units or moments in time.
A number of commenters highlighted exceptionally positive experiences, especially in terms of personal attention and compassion. One reviewer spoke of their father's recent stay, noting that even though he was only there for about a week, he was treated with care and dignity by much of the staff. They singled out a night nurse named Penny as among the "sweetest, caring health care workers" they had ever met, praising the whole team for the love they show their patients. Messages like "Keep up your wonderful and appreciated work you all do!" convey genuine gratitude for the kindness and humanity shown by some caregivers, suggesting that when staff are in good spirits and attentive, residents and families feel well cared for.
But alongside these positive encounters are several accounts that describe troubling gaps in care and response times. One review recounts waiting for 30 minutes at the bell with no response, a situation that escalated to police involvement after attempts to reach staff went unanswered. The writer claims staff explained away the delay by saying they were "ignoring it, thinking someone else will get it," or that they were "talking and didn't hear it." They describe bedsores, dressings left unchanged, and a scene they characterized as dirty and bloody, concluding with a blunt, uncompromising verdict: they would not recommend the facility for any loved one. This narrative emphasizes a perception of patients being treated more as interruptions than as people in need of timely, attentive care.
Another commenter echoes a similar concern with unfriendly or bossy staff, bluntly stating that they would not suggest Premier Estates to anyone. This viewpoint reinforces an impression of inconsistent interpersonal dynamics within the staff and raises questions about the overall atmosphere and how patients and families are treated on a daily basis.
There are even more intense accounts tied to end-of-life care. A reviewer describes a hospice patient who was left in a difficult situation: no medications for over a day, meals not provided, and the patient left exposed in a room with a window that provided the only view to the family. The description includes emotional, almost clinical detail about care deficiencies, including neglect and lack of basic comfort and dignity. In this account, the overall tone is distressing and unsparing, with an insistence that such experiences should not occur in a place dedicated to compassionate care.
Food quality and staff attitudes also appear in the critiques. One reviewer mentions poor quality food and "mediocre staff with very few exceptions," while another notes that their own mother stayed there last year and did not like it. These remarks suggest that some residents felt nutritionally inadequate support and limited engagement from staff, contributing to an overall sense of dissatisfaction for certain residents and families.
Yet the same facility is not uniformly dismissed. A separate set of comments voice strong praise: "Awesome place to get help and to make good friends," and claims that Premier Estates is "one of the best facilities there is." Another reviewer emphasizes the motivation and care of the staff, saying they want residents to feel welcome, at home, and to reach their fullest potential. They express confidence in the facility for rehabilitation or long-term care, praising administration, nursing care, and rehabilitation as "top notch." This juxtaposition - high praise from some and severe criticism from others - highlights a contradictory experience that appears to vary widely depending on who is providing care and when.
A particularly stark perspective comes from a reviewer who says they lived there for over a year. They describe the place as an "absolute dump," run by an uncaring and almost "maniacal" administrative staff. They concede that some nurses and CNAs are decent but are overwhelmed, underappreciated, and unable to provide individualized attention. Their conclusion is unequivocal: "DO NOT PUT YOUR LOVED ONES IN THIS PLACE." This long-term, firsthand critique adds weight to the concerns raised by others about staffing pressures, attentiveness, and overall quality of care.
In sum, the reviews present a facility with a real potential for compassionate, high-quality care - the kind of care that makes a meaningful difference for patients and families - paired with experiences that are deeply troubling, sometimes alarming, and emotionally painful. The positive notes underscore the difference a caring nurse, a kind word, or a thoughtful gesture can make, while the negative accounts raise concerns about response times, med administration, wound care, hygiene, and the consistency of care across shifts and units. For families, this mosaic suggests a need for careful assessment: visiting, asking pointed questions about nurse-to-patient ratios, response protocols for alarms, med management, wound and hygiene practices, and the day-to-day culture among staff can help determine whether Premier Estates will be a good fit for a particular loved one.
If you're considering Premier Estates for rehabilitation or long-term care, it may be wise to speak directly with administrators and potential caregivers, tour the facility, and inquire about how they handle urgent calls, the frequency of bedsores and dressing changes, dietary standards, and overall patient dignity and comfort. The narratives here demonstrate that outcomes can vary widely, and informed, proactive engagement can help families decide what level of care and which environment will best meet their loved one's needs.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Premier Estates of Muscatine is an assisted living community located in Muscatine, IA. We offer a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling living experience.
Our community features a beauty salon, where residents can indulge in grooming and pampering services. We provide cable or satellite TV in each apartment, so residents can enjoy their favorite shows and movies. Community-operated transportation is available for outings and errands.
For those who want to stay connected online, we have a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our skilled chefs. Additionally, there is a kitchenette in each apartment for convenience.
We understand the importance of physical fitness, which is why we have a fitness room and outdoor space for residents to engage in exercise and enjoy the fresh air. Our gaming room provides opportunities for friendly competition and socialization.
Residents can relax in our beautiful garden or spend quiet moments reading in our small library. Housekeeping services ensure that apartments are kept clean and tidy. Move-in coordination is provided to make the transition into our community as smooth as possible.
Care services include 24-hour call system and supervision to ensure the safety of our residents. Assistance with daily activities such as bathing, dressing, and transfers is available when needed. Our staff is trained in medication management and can provide support with dietary restrictions including diabetes diets.
Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments. A wellness center is on-site to promote mental well-being among our residents.
Within close proximity to our community are several cafes, parks, pharmacies, physicians, restaurants, hospitals, places of worship, theaters, and transportation options. These nearby amenities provide convenience and accessibility for our residents' needs.
At Premier Estates of Muscatine, we strive to create an environment that promotes independence, comfort, and socialization. Our dedicated staff is committed to providing personalized care and assistance to each resident.
Premier Estates Of Muscatine is located at 3440 Mulberry Avenue, Muscatine, IA 52761 in Muscatine County, Iowa
Premier Estates Of Muscatine on seniors.fyi includes 3 photos including images showing building, parking, landscaping, flag, and more.
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