Information last verified:
114 Carter Street Sw, Mitchellville, IA 50169
For more information about senior living options: (844) 490-3973
The facility is described as a good facility with new owners. She’s happy, healthy, with loving, nice, and attentive caregivers. Her mother was moved to a wonderful place where she’s truly cared for.
The reviews allege constant theft by employees, with labeled clothes, shoes, and gifts disappearing. They claim staff do not perform their jobs and resident care is almost nonexistent. They describe call lights as often unanswered, and important care plan paperwork as delayed or incomplete; belongings are frequently lost. They report the facility smells of human waste and rotting food, and basic supplies run out. They criticize management and money handling, noting sketchy practices and that the management company filed for bankruptcy. They say residents are warehoused and advocate that the facility should be closed or sold to someone who prioritizes residents’ care.This community is best suited for families that must move quickly into placement and are prepared to accept a high level of oversight and possible turnover. Mitchellville’s QHC campus often presents as a cost-conscious option, but the price is not matched by reliability or accountability in care. When a resident’s needs are steady and minimal, and family members can devote time to constant monitoring, this facility can function in a pinch. For anyone seeking predictable daily routines, consistent staffing, and transparent operations, this community is unlikely to meet expectations. The practical stance is to view it as a last-resort choice rather than a destination.
Those who should consider alternatives include families prioritizing safety, dignity, and dependable caregiving. If staffing stability, timely assistance, and intact personal belongings are nonnegotiable, move toward facilities with stronger oversight and higher occupancy scores. Red flags in this setting include reports of theft by staff, loss of clothing and personal items, and care plans that do not get implemented. The bankruptcy filing by the management company compounds the risk, signaling volatility that undermines long-term planning. In short, this community should be off the shortlist for anyone with demanding care needs or high expectations for governance.
On the upside, there are occasional mentions that the facility is a legitimate building with potential under new ownership. A small group of reviewers flagged a possible turn toward better operations if the owners commit to hiring, training, and reliable processes. That potential matters because new ownership can reframe culture, restore accountability, and address basic supply issues. Yet potential is not performance. Until tangible changes appear, clear care plans, predictable staff coverage, and transparent resident accounting, these notes remain aspirational rather than real benefits.
The weight of the negatives is heavy. Multiple reviews describe ongoing theft by employees, with clothing, shoes, and gifts vanishing despite labeled items. Staff attitudes matter: CNAs allegedly treat residents as inconveniences; caregivers argue about workloads in front of families; and call lights are not consistently answered. Critical care plan paperwork is reported as delayed, and routine supplies, briefs, pull-ups, and even basic equipment, run low. Residents' belongings vanish and lack of accountability is evident. Odors and cleanliness concerns compound the sense of neglect, reinforcing a perception that supervision and quality control are seriously deficient. The bottom line: care quality appears inconsistent and supervisory systems largely absent.
For families evaluating this residence, a clear, early decision framework is essential. Demand a detailed care plan for every resident, with regular reviews and a documented response cadence. Request full access to resident accounting and invoices; insist on proof of ownership and current management structure, given the bankruptcy note. Schedule extended, face-to-face tours with direct questions about staffing levels, shift coverage, and how crisis situations are managed. Check state inspection reports, and probe how missing items are tracked and reimbursed. Finally, insist on a written exit commitment and a short-term trial period that allows relocation if expectations are not met. Without proactive governance in place, the risk far outweighs the potential comfort of a lower price.
Bottom line: this is a high-risk choice that should be avoided by families who can secure better options. If this facility is strongly considered, go in with a heavy on-site monitoring plan, a patient advocate, and a firm timetable for improvement. Those who prioritize dignity, responsive care, and reliable operations should look elsewhere first, because the combination of staff concerns, management instability, and pervasive operational gaps makes Mitchellville a decision to steer away from unless no alternatives exist.
65 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.QHC Mitchellville is an assisted living community located in Mitchellville, IA. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents. We have a beauty salon on-site where residents can receive haircuts, styling, and other beauty services. Residents can enjoy their favorite TV shows with cable or satellite TV in their rooms. For those who need transportation assistance, we provide community-operated transportation to help them get around.
Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our culinary team. We also have a fitness room where residents can exercise regularly to maintain their physical well-being.
All our rooms come fully furnished for the convenience of our residents. Our gaming room provides entertainment options for those who enjoy playing games and socializing with fellow residents. Our beautiful garden offers a peaceful outdoor space where residents can relax and appreciate nature.
Housekeeping services ensure that the living environment remains clean and tidy at all times. Each room is equipped with private bathrooms for personal privacy. A small library is available for residents who love reading.
We understand the importance of regular medical appointments, which is why we offer transportation arrangements to doctors' appointments. Additionally, we have a wellness center that focuses on promoting overall well-being through various programs and activities.
Wi-Fi/high-speed internet access is provided throughout the community to keep residents connected online. Our 24-hour call system ensures that assistance is always available whenever needed, providing peace of mind to both residents and their families.
Care services include assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized diabetes diets for those who require it, along with medication management support. Our mental wellness program focuses on promoting emotional health among our residents.
We accommodate special dietary restrictions to ensure that every resident's nutritional needs are met. Dining experiences are complemented by a variety of activities and programs, including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
At QHC Mitchellville, we strive to provide a warm and comfortable environment where residents can thrive and enjoy their retirement years.
QHC Mitchellville is located at 114 Carter Street Sw, Mitchellville, IA 50169 in Polk County, Iowa
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