Residents and families describe attentive, respectful caregivers as a key part of daily life.
Across the reviews, families repeatedly describe staff as kind, compassionate, and focused on residents, including help with daily needs and making people feel treated with dignity. Several reviews also mention staff availability—either answering questions or getting information to the right person—when families visit or need support. A smaller set of reviews takes the opposite view, describing hostile or disrespectful treatment, including concerns about staff and management.
common4 reviews mention this
Communication is often praised
Families and partners mention staff communication as timely and collaborative.
Some reviewers highlight that staff communication is organized and collaborative, including coordination that helps keep care continuity smooth. Others describe the team as responsive during visits or tours, with staff taking time to explain care and answer questions. One reviewer raises concerns about management not addressing resident needs, which stands out against the more positive communication comments.
common6 reviews mention this
Food quality draws strong reactions
Food quality is a frequent point of praise, with some conflicting complaints.
Multiple reviews describe meals as consistently good—often hot and fresh—with variety and attention to individual dietary needs. A few families specifically mention the dietary team working to meet complex requirements, giving them peace of mind. At the same time, several other reviews report negative experiences such as terrible food, meals arriving cold, and dissatisfaction with how allergies were handled.
common4 reviews mention this
Cleanliness is highlighted repeatedly
Several reviews praise the facility’s cleanliness and well-kept feel.
Reviewers frequently describe the building as clean and well maintained, including spotless rooms, common areas, and hallways. More than one review characterizes the environment as calm and comfortable rather than clinical. One critical review goes the other direction, calling the facility dirty, which is a notable contrast to the cleanliness praise.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
109 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Fellowship Baptist Church (0.1 miles)
Journey Church Marshalltown (0.1 miles)
Hispanic Baptist Mission (0.1 miles)
Jehovah's Witnesses (0.3 miles)
Church of God (0.4 miles)
Redeemer Lutheran Church (0.7 miles)
Church of Christ (0.8 miles)
Restaurants
El Portal (0.7 miles)
J D's Pub (0.8 miles)
J B Bar (0.8 miles)
Jack's Pho' House (0.9 miles)
Calvin Rockett Bar & Grill (0.9 miles)
Taco John's (1 miles)
Evs Dairy Products (1.1 miles)
Pharmacies
Rug Doctor (0.8 miles)
Walgreens (0.9 miles)
Hy-Vee Clinic Pharmacy (1.4 miles)
Nucara Pharmacy (1.4 miles)
Medicap Pharmacy (1.5 miles)
House Treva (2.2 miles)
Sac & Fox Pharmacy (12.3 miles)
Hospitals
Marshalltown Medical & Surgical Center (0.8 miles)
Marshalltown Area Community Hospital Auxilliary (1.4 miles)
Grandview Heights is located at 910 East Olive, Marshalltown, IA 50158 in Tama County, Iowa
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Grandview Heights photos
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109 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Specialized memory care with private rooms in a warm, home-like setting.
Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age
Financing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration
Essential Knowledge on Pneumonia in Older Adults