Villa Del Sol

Pros

• The meals are well balanced and offer a wide selection of choices.
• Staff checks every room every 15 minutes.
• The staff are caring.
• The facility is clean and very COVID-19 protective.
• The staff and nurses are very nice.
• The meals were awesome.

Cons

• Residents were not given correct food for their eating restrictions.
• Residents would go without bathing and wear the same clothes for over a week.
• Staff had no clue about transfer requirements.
• The facility was understaffed and meals were hit or miss.
• A mother spent two weeks there with very little help checking on her.
• The place is a joke and they don't care about the patients.
• Baths were not provided on a regular basis.
• Call lights do not work.

Review

What emerges from the collection of impressions is a facility that evokes very strong, often conflicting opinions. Some families speak in urgent terms, warning that they would never bring a relative here again. They describe a pattern where the person with restrictions did not receive the right foods, leaving meals that didn't align with dietary needs. Hygiene and daily care are portrayed as irregular at best, with residents sometimes going without regular baths and clothes staying in the same outfits for days. In these accounts, staff appear to lack clear guidance on important procedures, such as transfer requirements, leaving families with questions and little reassurance.

Other reviewers press the same concern with even greater emphasis on the overall atmosphere. Understaffing is highlighted as a core issue, with meals described as inconsistent and care quality hinged on the day or the shift. A mother allegedly spent two weeks there with minimal assistance or oversight, and visitors recount feeling unable to rely on timely help or monitoring. The recurrent theme is not merely a few hiccups, but a sense that basic needs - washing, dressing, and attention to transfer logistics - could be neglected in a way that undermines trust in the facility's ability to safeguard a resident's well-being.

The negative sentiment intensifies with specific behavioral and operational criticisms. Reviewers complain about the lack of regular baths and the impression that staff's attention is diverted to other tasks, sometimes evidenced by staff congregating around the nurses' station rather than attending to residents. Discharge or departure support is described as insufficient, with leaving arrangements that leave families feeling unsupported and left to manage things on their own. In short, the impression is of a place where essential routines - and the communication that supports them - fall through the cracks.

There is also a stark critique about the physical state and priorities within the building. One reviewer characterizes the facility as a joke, asserting that call lights are nonfunctional, showers are not provided to residents, and the care people receive is overshadowed by personal phones and other non-care activities among staff. The place is described as run-down, with a clear call for renovations to building, furniture, and staffing culture. This portrayal frames the environment as not just inadequate in care, but outdated and unresponsive to the needs of residents.

Yet the narrative is not uniformly bleak. A number of responses acknowledge positive elements, painting a more balanced portrait. Some reviewers note that staff do check rooms at regular intervals - every 15 minutes in at least one account - suggesting a level of attentiveness. They also point to well-balanced meals with a wide array of choices, implying that nutrition can be a strength when systems function smoothly. Another positive thread describes the facility as a typical rest home with caring staff, modestly sized rooms, and a focus on infection control, including clean conditions and strong COVID-19 precautions. In these stories, the staff are doing their best under the circumstances, maintaining a sense of routine and safety.

Even within the negative experiences, there are echoes of warmth and appreciation for individual caregivers. Several entries highlight kind nurses and helpful people, with references to good food and personal connections that left lasting, affectionate impressions. Some reviewers emphasize that, despite systemic gaps, there are moments of genuine care and kindness from staff members who try hard to meet residents' needs. The sentiment culminates in expressions of missed staff and the desire to reconnect, suggesting that when the care team is at its best, the experience can be markedly different from the more troubling reports.

Taken together, the array of reviews presents a facility that is capable of both high-quality, compassionate care and troubling neglect, depending on the day, staff availability, and perhaps the specifics of a resident's needs. The common thread is a crucial reminder: residents and their families deserve reliable routines, transparent communication, and a safe, clean environment - along with consistent support for dietary restrictions, personal hygiene, and timely assistance during transfers and departures. For anyone considering care here, a careful, up-front conversation about staffing levels, care schedules, call systems, dietary accommodations, and discharge procedures would be essential to form a clearer, more actionable picture of what to expect.

This part of Marshalltown, Iowa offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies located within close proximity, access to medication and healthcare is readily available. The presence of reputable physicians' offices and hospitals ensures quality medical care in the area. Additionally, there are numerous dining options ranging from casual eateries to sit-down restaurants, providing plenty of choices for meals out. Places of worship are also easily accessible for those seeking spiritual fulfillment. Transportation options include U-Haul services and a nearby airport for those looking to travel or make local moves. For leisure activities, there are cafes where residents can socialize over coffee, as well as parks for outdoor recreation and relaxation. Overall, this part of Marshalltown offers a well-rounded community with essential services and opportunities for an enjoyable senior living experience.

Pharmacies

• Hy-Vee Clinic Pharmacy (0.1 miles)
• Nucara Pharmacy (0.2 miles)
• Rug Doctor (0.8 miles)
• Walgreens (1.4 miles)
• Medicap Pharmacy (2.3 miles)
• House Treva (2.3 miles)
• Sac & Fox Pharmacy (13.2 miles)

Physicians

• McFarland Clinic PC Southside Office (0.1 miles)
• McFarland Clinic Southside (0.1 miles)
• Wolfe Eye Clinic (2.2 miles)
• Marshalltown Oral Surgeons PC (2.2 miles)
• Primary Health Services (2.2 miles)
• Eyecare Associates (2.3 miles)
• McFarland Clinic PC (2.3 miles)

Restaurants

• Ev's Ice Cream (0.2 miles)
• Evs Dairy Products (0.2 miles)
• Mama Digrado's Pasta & Pizza (0.2 miles)
• Burger King (0.2 miles)
• Arby's (0.2 miles)
• Calvin Rockett Bar & Grill (0.4 miles)
• J D's Pub (0.5 miles)

Places of Worship

• Reorganized Church Of Jesus (0.4 miles)
• Hope United Methodist Church (0.5 miles)
• First Congregational Church (0.8 miles)
• Redeemer Lutheran Church (0.9 miles)
• Church of God (0.9 miles)
• Jehovah's Witnesses (1 miles)
• Church of Christ (1 miles)

Hospitals

• Marshalltown Medical & Surgical Center (0.6 miles)
• Central Iowa Healthcare (1.2 miles)
• Marshalltown Area Community Hospital Auxilliary (2.1 miles)
• Mmsc Foundation (2.2 miles)
• Marshalltown Hospital (2.2 miles)
• Central Iowa Healthcare (2.3 miles)

Transportation

• U-Haul Moving & Storage (0.7 miles)
• RR Tracks (1.2 miles)
• Union Pacific Railroad Company (1.8 miles)
• U-Haul Neighborhood Dealer (2 miles)
• Marshalltown Municipal Airport (MIW) (6.3 miles)
• Marshalltown Aviation (6.3 miles)

Cafes

• Cecil's Cafe (0.8 miles)
• Starbucks (1.5 miles)
• The Brew House (1.9 miles)

Parks

• Marietta Sand Prairie State Preserve (8.4 miles)
• Fiscus Grove (11.8 miles)
• Grammer Grove County Wildlife Area (12 miles)
• Union Grove State Park (12.5 miles)