Buchanan County Health Center in Independence, IA

1600 First Street East, Independence, IA 50644

For more information about senior living options: (844) 490-3973

2.9 from 49 reviews
5 stars
21
4 stars
0
3 stars
2
2 stars
3
1 stars
23

Skilled Nursing Facility

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    Overall Review of Buchanan County Health Center

    Pros

    • pro The staff were friendly and personable.
    • pro They were seen quickly and received high-quality care.
    • pro The onsite Ryan Pharmacy is amazing, with no wait time.
    • pro The onsite cafeteria offers relatively decent food and coffee.
    • pro Buchanan County Health Center is an amazing resource in a small town.
    • pro The staff are thoughtful and go above and beyond.
    • pro Dr. Jasper has been awesome, providing quick testing and a proper diagnosis.
    • pro They would definitely return for future emergencies.

    Cons

    • pro The female staff members were rude and seemed to want customers out of there as fast as possible.
    • pro The place claims urgent care but provides almost non-existent services.
    • pro The family doctors are not equipped to handle long-term pain management and are overwhelmed with patients, leading to poorer quality of care.
    • pro The ER is an absolute joke.
    • pro They put medical devices in the sharps container and refused to reimburse it, and they don't treat people like humans.
    • pro The ER nurses are unprofessional and not trained.
    • pro The reviewer claims the ER killed their mother.
    • pro The ER staff, including the PA, judged motives as drug-seeking and gave bad advice before sending them home.
    • pro The walk-in clinic isn't worth it; they guess and tell patients to follow up with their own doctor.
    • pro The hours are inconsistent and doors are sometimes locked or appointments run late.
    • pro Some staff lack the required skills and disregard concerns about a child's health.
    • pro The receptionist was completely rude, and there's a sense of a monopoly in Independence.
    • pro A nurse was overheard complaining about a patient and was clearly unprofessional.

    Review

    This community is best suited for local families in or near Independence, Iowa, who want convenient access to urgent care, routine ER services, and an on-site pharmacy without driving to a larger city. The campus offers practical, everyday medical touchpoints: a working urgent care/ER presence, a pharmacy that can fill prescriptions quickly, and a cafeteria that provides a reliable, if modest, food option while waiting. For households that prioritize proximity and cost-effective, walk-in access over a flawless bedside manner or perfectly coordinated care, this site can handle many common, non-complex needs with reasonable speed.

    Those who should consider alternatives are mainly patients who demand consistent, high-caliber emergency care and meticulous care coordination for chronic conditions. If chronic pain management, complex medical histories, or highly personalized attention are essential, this center may fall short on a regular basis. Language access and culturally competent care matter to many families; several reviews flag gaps in Spanish-speaking availability and overall communication. For anyone who places a premium on uniformly courteous staff, predictable hours, and a tightly run appointment process, larger regional centers or hospitals with more robust staffing and specialty coverage deserve consideration.

    The strongest positives here - on-site convenience, occasional efficiency in urgent visits, and genuinely attentive moments from some providers - do offer meaningful value. The presence of a functioning pharmacy on site can shorten the cycle from visit to medication, a concrete time-saver in urgent situations. When conversations identify capable clinicians and quick testing, those moments feel decisive, especially for minor injuries or brief emergencies. A few providers are singled out for clear, personable care, and a couple of experiences reflect the calm, focused attention that families hope to rely on in stressful moments. These pros give the campus practical credibility as a first-stop in a tight-knit community setting.

    Yet the landscape of cons is persistent enough to tilt the balance toward caution. A repeated thread is variable professionalism among front-desk and some nursing staff, with reports of rude or dismissive tone, poor communication, and a sense that not all team members are aligned in patient-facing duties. Wait times can be unpredictable, with accounts of slow service or misaligned appointment timing, and some patients feel pushed toward other providers instead of being heard. There are troubling anecdotes about decision-making in the ER and gaps in pain management, as well as concerns about acute-care judgment that leave families uneasy about returning for more serious issues. Taken together, these patterns undermine trust when every minute counts.

    Considering the pros against the cons, the campus stands as a practical local option for straightforward, non-complex urgent care and rapid prescription needs, especially for residents who value immediate access and the convenience of an in-house pharmacy. However, the benefits rarely resolve the fundamental concerns raised by inconsistent staff behavior, variable care quality, and occasional delays. For families facing ongoing medical challenges, these unresolved tensions can translate into real risk: misplaced confidence during critical moments or repeated drives to distant facilities for truly reliable emergency oversight. In practical terms, this is a yes-for-some, no-for-others scenario - worth keeping in mind when weighing your options.

    Decision guidance: use this community as a first-option for urgent, time-sensitive care if proximity, speed, and on-site pharmacy matter most, and if the family can tolerate variability in staff experience. For anyone whose priorities include consistently compassionate service, rigorous pain management, reliable ER judgment, and strong language access, it makes sense to explore alternatives in Cedar Rapids, Waterloo, or other regional centers with broader staffing and specialty coverage. Before deciding, schedule a visit to meet frontline staff, verify language support availability, ask about typical hold times, and clarify how care coordination would work for chronic needs. A tour, a direct conversation about expectations, and a clear plan for follow-up care will reveal whether the strength of convenience can overcome the gaps in consistency.

    Features

    Housing

    • 39 resident community capacity 39 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Buchanan County Health Center in Independence, IA is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors.

    Residents can enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and access to a small library. The community also features a dining room where residents can enjoy restaurant-style meals prepared by the staff.

    For those who enjoy outdoor activities, there is a garden and outdoor space available. Housekeeping services are provided to ensure that the living spaces are clean and comfortable at all times.

    Residents can receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents take their medications as prescribed. A mental wellness program is available to support the emotional well-being of residents.

    Special dietary restrictions are taken into consideration when preparing meals, and diabetes diets can be accommodated. Additionally, the community offers move-in coordination services to make the transition into the community as smooth as possible.

    In terms of local amenities, there are two cafes nearby for residents who want to grab a cup of coffee or socialize with friends. There are also two parks nearby for those who enjoy outdoor recreation. For medical needs, there are three pharmacies and one physician located in close proximity to the community.

    There are plenty of dining options with eight restaurants nearby, offering a variety of cuisines for residents to choose from. Transportation services are readily available with two transportation options nearby.

    For spiritual needs, there are ten places of worship within reach of the community. In case of any emergencies or medical concerns, there are six hospitals located conveniently nearby.

    Overall, the Buchanan County Health Center provides a comprehensive assisted living experience with various amenities and services offered in a convenient location with access to numerous local amenities.

    Nearby Places of Interest

    Hospitals

    • Peoples Memorial Hospital (0 miles)
    • Buchanan County Health Center (0 miles)
    • East Towne Care Center (0.1 miles)
    • West Village Care Center (0.1 miles)
    • Independence Dialysis (0.1 miles)
    • Mental Health Inst (2.8 miles)
    • Winthrop Medical Clinic (7.3 miles)

    Physicians

    • Covenant Clinic (0 miles)
    • Covenant Clinic (9.6 miles)
    • MercyOne Oelwein Family Medicine (14.3 miles)
    • Covenant Clinic (14.9 miles)

    Places of Worship

    • Our Redeemer Lutheran (0.1 miles)
    • Southern Baptist Convention (0.6 miles)
    • St Johns Church (0.8 miles)
    • Archdiocese of Dubuque (0.8 miles)
    • First Baptist Church (0.9 miles)
    • Calvary Evangelistic Center (1 miles)
    • Christian Life Church (1.1 miles)

    Pharmacies

    • Ryan Pharmacy (0.3 miles)
    • Hartig Drug (1 miles)
    • Stability Rx (1.7 miles)
    • Between Times Christine Fisher Oelwein (14.4 miles)
    • Oelwein Family Pharmacy (14.4 miles)
    • Schuchmann's Pharmacy (14.5 miles)

    Restaurants

    • Okobogi Grill (0.8 miles)
    • Los Jinetes (0.9 miles)
    • Mr. Pete's Mexican Grill (1 miles)
    • Lucky Buffet (1.5 miles)
    • McDonald's (1.5 miles)
    • Buttermilk Cafe (1.6 miles)
    • Subway (2.1 miles)

    Cafes

    • Scotters Coffee (0.8 miles)
    • R & R Cafe (0.9 miles)

    Parks

    • Three Elms County Park (1 miles)
    • Veteran's Park (1.1 miles)
    • Cedar Rock State Park (6.6 miles)
    • Boies Bend County Park (6.8 miles)
    • Winthrop City Park (7.2 miles)
    • Fontana Park (9.4 miles)
    • Land of Corn Park Pavillion (9.6 miles)

    Transportation

    • Independence Municipal Airport (IIB) (3.8 miles)
    • Independance Airport (4 miles)
    • U-Haul Neighborhood Dealer (13.6 miles)
    • X-L Specialized Trailers (14.1 miles)

    Theaters

    • The Grand Theatre (14.5 miles)

    Frequently Asked Questions

    Where is Buchanan County Health Center?

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