Buchanan County Health Center is a nursing home community in Independence, IA.
Information last verified:
1600 First Street East, Independence, IA 50644
For more information about senior living options: (866) 208-4318
2.9 from 49 reviews
5 stars
21
4 stars
0
3 stars
2
2 stars
3
1 stars
23
Overall Review of Buchanan County Health Center
common2 reviews mention this
Cafeteria food helps while waiting
The on-site cafeteria is described as having decent food for waiting periods.
At least a couple visitors mention stopping by the cafeteria while they were already at the building, and one review says the cafeteria food and coffee are relatively decent. Another reviewer describes going for the cafeteria because they had heard the food wasnât bad. Even when visits are longer, the cafeteria is positioned as a small convenience on site.
caveat7 reviews mention this
Service speed is hit or miss
How quickly people are seen varies from fast to very slow.
Some reviews highlight getting seen quickly, including being âin and outâ within about an hour, and others describe prompt after-hours visits. Other experiences are slower, such as an urgent care âappointmentâ that did not start until an hour later and a situation where an appointment window led to being turned away when arrival was judged late. Several comments point to variability in wait times rather than a consistent process.
common11 reviews mention this
Staff kindness is frequently mentioned
Many reviewers describe staff as polite, kind, and attentive.
A number of reviews say staff members were friendly or personable, with some describing quick attention, respectful communication, and caregivers taking concerns seriously. Others mention specific moments like being greeted, assisted, or treated in a way that felt supportive. While experiences arenât uniform, positive staff interactions come up repeatedly in the feedback.
caveat11 reviews mention this
Professionalism is inconsistently reported
Some reviewers report rude, unprofessional, or dismissive interactions.
Several negative reviews describe unprofessional behavior, including arguments overheard, rude receptionist interactions, and staff members seeming dismissive about symptoms or concerns. A few comments also criticize communication and bedside approach, including being treated as if the visit was unwarranted. Together with the positive staff reviews, this creates a pattern where professionalism can vary across visits.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
39 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Peoples Memorial Hospital (0 miles)
Buchanan County Health Center (0 miles)
East Towne Care Center (0.1 miles)
West Village Care Center (0.1 miles)
Independence Dialysis (0.1 miles)
Mental Health Inst (2.8 miles)
Winthrop Medical Clinic (7.3 miles)
Physicians
Covenant Clinic (0 miles)
Covenant Clinic (9.6 miles)
MercyOne Oelwein Family Medicine (14.3 miles)
Covenant Clinic (14.9 miles)
Places of Worship
Our Redeemer Lutheran (0.1 miles)
Southern Baptist Convention (0.6 miles)
St Johns Church (0.8 miles)
Archdiocese of Dubuque (0.8 miles)
First Baptist Church (0.9 miles)
Calvary Evangelistic Center (1 miles)
Christian Life Church (1.1 miles)
Pharmacies
Ryan Pharmacy (0.3 miles)
Hartig Drug (1 miles)
Stability Rx (1.7 miles)
Between Times Christine Fisher Oelwein (14.4 miles)
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