1700 Third Street Ne, Independence, IA 50644
For more information about senior living options: (844) 490-3973
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Emerald Oaks staff and residents are wonderful. Great facility and took amazing care of my dad. Great place to live.
The reviewer cannot in good conscience recommend the facility. The resident with dementia was easily frightened and allegedly threatened by staff. Medications were changed about every 10 days, with little time for them to work. Over 13 weeks, the resident fell 12 times. The meals were of low nutritional value and unappetizing. Nursing care was inconsistent; pain relief and vital checks were not routinely addressed, requiring family members to locate a nurse for morphine and vitals. The corporate office was described as lacking in many areas, and the grounds were poorly maintained (including improper grading and flooding issues). Family members were not allowed to help with updates or improvements, despite their offers to contribute.The collection of accounts surrounding Emerald Oaks paints a picture of a facility that elicits a wide range of experiences, from warm, reassuring care to deeply troubling concerns about safety, staffing, and management. Some reviewers praise the staff for their kindness and the genuine connections they form with residents, while others raise alarming accusations about how certain residents, particularly those with dementia, are treated. Taken together, the anecdotes suggest a complex environment where moments of compassionate care coexist with serious lapses that families find hard to overlook.
One of the most distressing narratives centers on a mother with Alzheimer's/dementia who came from a background of abuse and was already easily frightened by her condition. The reviewer describes constant fear and confusion in her mother's days at the facility, recounting calls in which the mother - when panicked - told family members that she felt threatened. The account escalates into a claim that a nurse on the phone threatened the mother herself, a detail the reviewer says they heard firsthand. The family chose not to report immediately, using the mother's name in what they believed was a moment of protecting her privacy, only to be confronted with an apology after her departure a few days later. The review also highlights what they describe as medicating practices - medication changes happening about every ten days, with the sense that new regimens were given little time to take effect, and sometimes a regular, essential dose not being administered because a nurse judged it unnecessary. The reviewer laments not only the medication instability but also the physical safety of the mother, noting that she fell 12 times in 13 weeks, a statistic that speaks to concerns about mobility and supervision. Food quality and overall mealtime experiences are described as suboptimal, contributing further to a sense that crucial daily needs were not being met consistently. The sorrow and regret expressed by the family - believing their mother may have given up and died shortly after leaving the facility - underscore the emotional toll of these perceived shortcomings.
In contrast to these grave concerns, another reviewer who was present as a travel nurse found a much more positive environment during their stay. They describe the staff as very nice and welcoming, detailing that the work was not particularly difficult and that they formed close connections with both residents and staff. The sentiment here is one of appreciation and warmth, with the reviewer indicating they would miss the people they had cared for and the colleagues who made the assignment pleasant. This positive perspective highlights that, for some, Emerald Oaks can be a place of meaningful engagement and supportive teamwork, reinforcing that the facility's day-to-day atmosphere can vary depending on who is providing the care and under what circumstances.
Another account shifts the focus to the care of a relative nearing the end of life. In this narrative, a granddaughter describes a stark lack of attention to her grandmother in the final days: there was no rotation or repositioning of the patient, and the family had to actively search for a nurse to administer morphine and to monitor basic vitals. The nurse who arrived did not appear to have checked the patient's lungs, suggesting gaps in routine assessment and symptom management. This depiction conveys a sense of urgency and frustration from family members who felt they needed to intervene to ensure their loved one's comfort, painting a picture of gaps in consistent, proactive care when it mattered most.
Several reviewers draw a broader picture of Emerald Oaks by acknowledging the caring, capable nature of many staff members while simultaneously critiquing the corporate level that oversees the facility. One account lauds the staff and residents as wonderful, yet points to the ABCM corporate office as lacking in multiple areas. Specific concerns include the quality and appeal of the food, described as having low nutritional value and being unappetizing, as well as environmental and maintenance issues. The exterior grounds are said to have been neglected - while the front of the building presents a well-kept facade, the side and back areas are lacking, and floods have occurred due to improper drainage or grading. The reviewer mentions that the corporate office had been alerted repeatedly about these infrastructure problems, suggesting a disconnect between local care delivery and centralized administration. The family also recounts feeling shut out from the opportunity to contribute to renovations or improvements, despite offering to fund and labor on updates themselves. In their view, residents have largely elected to abandon the burden of domestication - taking pleasure in not having to perform tasks they previously could not manage - yet this relief comes with the uneasy sense that more could and should be done to preserve dignity and comfort in living spaces.
Amid these mixed experiences, other reviewers leave clear, affirmative notes about Emerald Oaks. One describes the facility as having taken amazing care of their dad, while another simply and positively states that it is a great place to live. These statements emphasize that, for some families, the environment can deliver affirming, quality care and a sense of residential well-being. The juxtaposition of these endorsements with the more troubled accounts underscores a pattern of inconsistency in perceived quality - strong in some interactions and severely lacking in others.
Taken together, the stories offer a multifaceted portrait of Emerald Oaks. They reflect meaningful warmth and dedication from many staff members and a capacity for compassionate, person-centered care in some cases, while also raising serious concerns about patient safety, medication management, neglect in certain care practices, and the influence of corporate and environmental factors on daily life for residents. For families evaluating this facility, the narratives suggest careful consideration of personal experiences with the care team, the consistency of nursing oversight, and the facility's ability to address infrastructure and operational shortcomings, all of which can significantly shape the quality of life and the overall experience for both residents and their loved ones.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Abcm Rehab Centers Of Independence East Campus in Independence, IA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The facility offers fully furnished rooms with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to enjoy. Additionally, there is a dining room where delicious meals are served restaurant-style.
Residents at Abcm Rehab Centers Of Independence East Campus receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management and offers support through a mental wellness program. Special dietary restrictions are catered to, including diabetes diets.
In terms of location, the community is conveniently situated near various amenities. There are two cafes nearby for residents to socialize or enjoy a cup of coffee. Two parks provide opportunities for outdoor recreation and relaxation. Residents have easy access to three pharmacies and one physicians' office if medical assistance is needed. For dining options outside the community, there are eight restaurants nearby offering diverse cuisine choices.
Transportation services make it convenient for residents to get around the area, and there are ten places of worship nearby for those who want to practice their faith. In case of any medical emergencies, six hospitals can be found in close proximity.
Abcm Rehab Centers Of Independence East Campus provides a comfortable and supportive environment where residents can maintain their independence while receiving personalized care tailored to their needs.
Abcm Rehab Centers Of Independence East Campus is located at 1700 Third Street Ne, Independence, IA 50644 in Buchanan County, Iowa
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