Manorcare Health Services - Dubuque

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Manorcare Health Services - Dubuque

901 West Third Street, Dubuque, IA 52001

For more information about senior living options: (844) 490-3973

4.3 from 64 reviews
5 stars
46
4 stars
9
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review of Manorcare Health Services - Dubuque

Pros

  • pro The Harmony staff provide caring, collaborative care that makes residents and families happy.
  • pro The Harmony team is helpful, nice, and friendly, and the physical therapy staff are awesome.
  • pro The Harmony staff are phenomenal, accommodating, and polite.
  • pro The facility improves over time and provides skilled care that helps residents progress toward going home.
  • pro The Harmony staff deliver attentive, cooperative care and become partners in residents' well-being.
  • pro The therapy department at Harmony is fantastic and helps residents make progress toward independence.
  • pro ManorCare is described as the best place to be, with excellent staff, great therapy, and good food.
  • pro The staff are pleasant and helpful, and therapy is wonderful.
  • pro Harmony is praised for wonderful staff and great therapy.
  • pro The therapy program is top-notch and the staff are highly skilled.
  • pro The therapy team is amazing, the nurses are nice, and residents appreciate the education provided.
  • pro The therapy team is helpful and motivates residents to discharge home successfully.
  • pro The therapy department pushes residents to reach their full potential and achieve their goals.
  • pro Promedica is a wonderful facility with great staff and effective therapy.
  • pro The facility is clean, well kept, and offers outstanding meals.

Cons

  • pro They state that patients are left sitting on the toilet for over an hour and doctors are not called about worsening conditions, and urge others not to send their family there.
  • pro They claim the facility is not sanitary and residents are treated horribly, saying it should be shut down and that they would not recommend sending a loved one there.
  • pro They describe the care as mediocre, with some staff good but many not, and question why CNA turnover is so high.
  • pro They report they were not allowed to see their grandma and were not told where she was, effectively kept away from family.
  • pro They attribute basic care not being met to a lack of staff and corporate greed.
  • pro They note that the rooms are small and the facility's appearance is more like a hospital than a home.

Review

ManorCare Health Services in Dubuque is best suited for families seeking aggressive post-acute rehabilitation and skilled nursing where a strong therapy focus and a compassionate care culture drive outcomes. The reviews consistently highlight a therapy team that delivers real progress, with residents walking again, achieving discharge goals, and returning home after hip replacements, strokes, or other surgeries. This is a place that tends to shine for short-term stays aimed at regaining function, with discharge planning and coordinated nursing and therapy described as thorough and goal-oriented. For families prioritizing measurable rehab gains, clear progress toward home, and daily hands-on support, ManorCare Dubuque is a compelling option.

That said, potential buyers should consider alternatives if long-term custodial care, a warmer home-like aesthetic, or a consistently quiet, less clinical environment are non-negotiables. A subset of reviewers point to concerns about basic care in longer stays, as well as perceived lapses in sanitation and transparency when questions arise about a resident's condition. Some families report restricted family access or discomfort with the facility's atmosphere, and a few cite frequent staff turnover as a risk factor for continuity of care. In short, this community may not be the best fit for those who want a consistently homey environment or who require stable, long-term custodial care without the emphasis on brisk rehab workflows.

The strongest pro-conversation centers on therapy and staff quality. The vast majority of commenters call the therapy department "top-notch," with therapists who push residents to their potential and deliver practical education that translates into discharge readiness. Nurses and CNAs frequently earn praise for kindness, responsiveness, and the sense that the residents are treated with dignity. Meal quality and activity programming also appear as meaningful strengths, contributing to a sense of normalcy and social engagement during recovery. When therapy is the anchor, these positives tend to overshadow concerns, producing confident recommendations for families whose primary aim is return-to-home success.

Yet the negative threads cannot be ignored. A handful of reviews describe situations where basic cares did not meet expectations, or where communication about medical changes was lacking. There are mentions of rooms feeling more institutional than homelike, and of limited outdoor or leisure options for residents who crave a more calming environment. Some families express frustration with staffing consistency, citing CNA turnover and occasional delays in assistance. Taken together, these cautions remind potential residents that, while rehabilitation outcomes can be outstanding, the daily lived experience may vary by shift and by individual unit.

In practical terms, discerning families should approach a stay at ManorCare Dubuque with a clear rehab-orientation plan. Schedule a tour with the therapy director to gauge the pace, customization, and discharge pathways. Ask about CNA-to-resident ratios, average wait times for assistance, and any recent staffing changes. Inspect private and semi-private rooms and priorities for a more home-like feel, if that matters. For those with long-term care needs, probe how the facility maintains day-to-day comfort, privacy, and consistent basic care beyond the therapy wins. Collect firsthand accounts from current or recent residents and families to form a realistic picture of day-to-day life.

Overall, ManorCare Dubuque remains a strong choice for post-acute rehab with a proven track record of improving function and returning residents home. Its therapy-forward model, coupled with attentive nursing and a menu of engaging activities, gives it a decisive edge for families prioritizing recovery outcomes. However, for seniors seeking long-term custodial care in a consistently homelike setting or for those wary of potential staffing fluctuations, alternatives deserve consideration. A targeted visit, direct questions about care routines, and a frank discussion of goals will determine whether ManorCare meets the balance of expectations and needs for a given family.

Features

Housing

  • 99 resident community capacity 99 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dubuque Municipal (7 miles away) Dubuque Municipal (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Low fat Low fatLow fat diets are important for seniors because they can help reduce the risk of heart disease, stroke, and other health issues commonly faced by older adults. Consuming less fat can also help manage weight and improve overall health and well-being in the senior population.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Manorcare Health Services - Dubuque in Dubuque, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy the convenience of a beauty salon, cable or satellite TV, and Wi-Fi/high-speed internet access. Community operated transportation is available for outings and appointments, while a computer center and small library provide opportunities for learning and entertainment. The dining room offers restaurant-style dining with special dietary restrictions accommodated.

The community also features various recreational facilities such as a fitness room, gaming room, garden, and outdoor space. Housekeeping services are provided along with laundry facilities for added convenience.

For individuals requiring short-term stays or respite care, Manorcare Health Services offers this option. Move-in coordination is available to assist new residents in settling comfortably into their furnished living spaces with private bathrooms and kitchenettes.

In terms of care services, Manorcare Health Services provides 24-hour call system and supervision to ensure round-the-clock support. Trained staff are available to offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. The community emphasizes mental wellness with its mental wellness program.

The surrounding area has plenty to offer as well, with numerous cafes, parks, pharmacies, restaurants, physicians' offices nearby. Transportation arrangements can be made for non-medical needs as well as doctor's appointments. Places of worship and theaters are within close proximity along with several hospitals.

Overall, Manorcare Health Services - Dubuque in Dubuque, IA provides a comprehensive array of amenities and care services to meet the needs of its residents in a comfortable and welcoming environment.

Nearby Places of Interest

Pharmacies

  • Mercy Family Pharmacy (0.1 miles)
  • Hartig Drug (0.4 miles)
  • Hartig Drug #3 (0.5 miles)
  • Hartig Drug (0.7 miles)
  • Walgreens (1.3 miles)
  • Mercy Family Pharmacy (1.3 miles)
  • Hartig Drug (1.3 miles)

Physicians

  • Mercy Radiologists of Dubuque PC (0.1 miles)
  • Medical Associates Acute Care (0.1 miles)
  • Bethann Bonner MD (0.1 miles)
  • Professional Arts Plaza (0.2 miles)
  • Acute Care Center - East Campus (0.2 miles)
  • Dubuque Obstetrics & Gynecology PC (0.6 miles)
  • Historic Bluffs Family Practice Clinic (0.7 miles)

Hospitals

  • Mercy Medical Center (0.2 miles)
  • Mercy Hospital Emergency Room (0.2 miles)
  • Amer Mrne Dubuque Yacht Basin (1.7 miles)
  • Stonehill Care Center (2.6 miles)

Restaurants

  • Spirits Bar and Grill (0.3 miles)
  • Odd Fellows (0.4 miles)
  • Shot Tower Inn (0.4 miles)
  • The Bridge Restaurant & Lounge (0.4 miles)
  • Murph's South End Tap (0.4 miles)
  • Paul's Tavern (0.4 miles)
  • Barrel House (0.5 miles)

Cafes

  • Monks Kaffee Pub (0.3 miles)
  • Charlotte's Coffee House (0.8 miles)
  • Wayfarer Coffee (0.8 miles)
  • Starbucks (1.4 miles)
  • Convivium Urban Farmstead (2 miles)
  • Caribou Coffee (2.4 miles)
  • Jumble Coffee Co (2.4 miles)

Parks

  • Riverview Park (0.8 miles)
  • Bennett Pavillion (1 miles)
  • Bee Branch (1.4 miles)
  • Veterans Memorial Park (2.3 miles)

Places of Worship

  • Power Of Prayer (1.4 miles)

Transportation

  • Aaah Lucky Cab Co. (2.4 miles)

Theaters

  • Phoenix Theatres (2.6 miles)

Frequently Asked Questions

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