Luther Manor Communities

Pros

• The nurses and nurses' aides at Luther Manor Communities were very nice to the residents and made an effort to interact with them.
• The facility offers a variety of activities, including religious services and social events.
• The staff accommodated special food requests and provided good laundry service for the residents.
• The nursing care and restorative activities at Luther Manor were highly praised.
• The layout of the facility was liked by some reviewers, who found it modern, clean, and well-maintained.
• Some reviewers appreciated the kind and caring staff who made an effort to remember names and provide excellent care for their loved ones.

Cons

• There is a disconnect between administration and staff - conversations among unhappy staff have been heard.
• In the Memory unit, basic personal hygiene tasks like hydration, brushing teeth, combing hair, washing face, and putting on a bra are often neglected.
• Some CNAs do not seem to understand basic dementia behavior and lack the necessary skills to work effectively with patients.
• The standards at Luther Manor have been declining over the years.
• The facility was not kept up well and was described as extremely depressing.
• The dining experience was not satisfactory as mentioned in the sentence "Judging by my parent's care, some CNAs here do not seem to understand basic dementia behavior and the nuances required to effectively and compassionately work with the patients."
• The layout of Luther Manor was criticized as being depressing and not suitable for those who are not in bad shape.

Review

Luther Manor Communities has received mixed reviews from residents and their families. One family member appreciates the kindness and interaction shown by the nurses and aides towards their younger sister-in-law. They believe that the staff's efforts to encourage her to engage with others were beneficial in preventing isolation. The facility offers various amenities, including Catholic mass and rosary sessions for those interested. Prior to the COVID-19 pandemic, residents had the option to order off a menu or choose from set meals, providing flexibility in dining choices.

The staff's willingness to accommodate family members is also highlighted, with special attention given to handling personal items and laundry. However, there seems to be a disconnect between administration and staff, as whispered conversations about staff dissatisfaction are overheard. In the memory unit, some family members express concerns about basic hygiene practices not being consistently provided, attributing it to staff prioritizing their own breaks over patient care. Additionally, they feel that some caregivers lack an understanding of dementia behavior and struggle to provide effective and compassionate care.

Despite these criticisms, one review praises Luther Manor for its wide range of activities offered to residents. The facility is described as modern, clean, and well-maintained without any unpleasant odors. The layout is appreciated, with added conveniences such as beauty shops for residents' ease.

Another resident's family member expresses satisfaction with Luther Manor's accommodating staff and mentions activities like music, exercise programs, and bingo available at the facility. However, one reviewer found Luther Manor depressing and poorly maintained overall but acknowledged that the dementia unit was acceptable.

On a positive note, someone else highlights the facility's cleanliness and cheerful environment while praising the kind and caring nature of the staff who remembered them by name upon every visit. They confidently state that their grandmother received excellent care at Luther Manor Communities during her final years.

In conclusion: Luther Manor Communities receives praise for its friendly interaction among staff members towards residents but faces criticism regarding a potential disconnect between administration and staff, lack of consistency in basic hygiene practices, and a perceived decline in standards over the years. Despite some negative feedback, positive aspects such as a variety of activities, a clean environment, and kind staff are also noted.

Physicians

• Eye Deal Optical (0.2 miles)
• Dubuque Anesthesia Services PC (0.3 miles)
• Dubuque Family Practice (0.4 miles)
• Fuerste Eye Clinic (0.4 miles)
• Tri-State Independent Physicians Association (0.4 miles)
• George Behnam Isaac (0.4 miles)
• Dubuque Neurology and Sleep Medicine PC (0.4 miles)

Restaurants

• Village Inn (0.2 miles)
• McDonald's (0.3 miles)
• Arby's (0.3 miles)
• Subway (0.4 miles)
• Burger King (0.6 miles)
• House Of China (0.7 miles)
• Ichiban Steakhouse & Sushi (0.9 miles)

Cafes

• Panera Bread (0.3 miles)
• Jumble Coffee Co (0.7 miles)
• Caribou Coffee (0.9 miles)
• Starbucks (1.2 miles)
• Convivium Urban Farmstead (2.3 miles)
• Monks Kaffee Pub (2.5 miles)
• Charlotte's Coffee House (2.6 miles)

Pharmacies

• Walgreens (0.5 miles)
• Hartig Drug (0.5 miles)
• Walgreens (0.8 miles)
• Mercy Family Pharmacy-West (1.2 miles)
• Hartig Drug (1.5 miles)
• Hy-Vee Pharmacy (1.6 miles)
• Union Family Pharmacy (2.3 miles)

Theaters

• Phoenix Theatres (0.7 miles)

Places of Worship

• Power Of Prayer (0.9 miles)
• Resurrection Church (1.3 miles)

Parks

• Veterans Memorial Park (1.3 miles)
• Dubuque Arboretum & Botanical Gardens (1.9 miles)
• Asbury Park (2.1 miles)
• Riverview Park (2.5 miles)
• Bee Branch (2.5 miles)

Transportation

• Aaah Lucky Cab Co. (1.5 miles)

Hospitals

• Mercy Hospital Emergency Room (2.2 miles)
• Mercy Medical Center (2.3 miles)