Home Instead - Dubuque, IA

Pros

• Caregivers Karen and Sharon were praised for taking great care of Dad, helping him stay at home as long as possible.
• The reviewer noted their mother had a great experience, enjoyed time with two caregivers (one named Sharon, the other who arrived on a motorcycle), and would definitely recommend Home Instead.
• Home Instead was described as very responsive and professional, with amazing caregivers, and is strongly recommended.
• A hospice nurse encouraged contacting Home Instead; Michelle spoke with the family, and Winny arranged coverage quickly; the caregivers went above and beyond and were well trained, professional, and reliable.
• Home Instead is amazing; they help with groceries and provide companionship, and the reviewer is grateful and would highly recommend them, wishing they had known about them earlier.
• Every contact with Home Instead staff exceeded expectations; the team is patient, kind, and flexible in navigating home care for a loved one.
• The Dad's caregiver makes his day; the service is described as wonderful.

Review

Across several firsthand experiences, Home Instead emerges as a steadfast partner in keeping loved ones safe, comfortable, and well cared for at home. The stories reveal a consistent thread of responsiveness, professionalism, and genuine kindness that families rely on during challenging times. In each account, the caregivers' presence translates into real, tangible benefits for both the seniors and the families who lean on them.

One family highlights how Karen and Sharon have taken exceptional care of their dad, making it possible for him to stay at home longer than might have seemed feasible. The care described isn't just about meeting basic needs; it's about preserving the familiar home environment and the routines that matter most to a senior. The trust that builds when caregivers consistently show up with compassion and competence shines through as a central theme in this caregiver's story.

Another family shares a richly positive experience with their mother, noting the involvement of two caregivers who brought warmth and companionship into her days. One caregiver was named Sharon, and the other arrived on a motorcycle, a detail that brought delight to their mom. The memory of that cheerful arrival underscores how even small, personal touches can leave lasting, joyful impressions. The overall takeaway is a strong recommendation for Home Instead, rooted in the caregivers' reliability and the positivity of the care provided.

A standout example of exceptional service comes from the Dubuque, Iowa location, prompted by a referral from a Grant County Wisconsin Hospice nurse. The family recounts a Sunday phone call with Michelle that lasted over an hour, signaling the depth of attention given even before in-person care began. The owner, Winny, responded promptly by visiting the home on Monday morning, and hours were secured to begin the following Tuesday. The family emphasizes that the caregivers went above and beyond, describing them as well trained, professional, and reliable. The gratitude from Sheila Wieland - signed as thanks from a grateful family - speaks to the impact of that quick, coordinated, and compassionate response.

Another account extols the practical benefits of Home Instead, noting how the team helps with routine tasks like grocery trips and provides valued companionship. The writer expresses sincere gratitude for the support, highlighting a strong desire to have known about Home Instead earlier. The sentiment is clear: the services offered relieve everyday stress while enhancing the quality of life for their loved one and the whole family.

A broader view of the service culture comes through in a message about consistently exceeding expectations. The writer describes entering the world of home care as a newcomer to caring for a father, and finds that every person they encountered has shown patience, kindness, and flexibility. The note emphasizes not only skill but the adaptability of the staff as they navigate the uncertainties of future caregiving, reinforcing the impression that Home Instead balances expertise with compassionate, personalized care.

Finally, a heartfelt closing nod centers on a caregiver who makes a father's day brighter. The gratitude is personal and specific: "My Dad's care giver makes my Dad's day!" The message ends with a warm thank you to the entire team, attributed to Janiece Bolender, and echoes the overarching theme of daily positive impact - the kind of everyday moments that add up to meaningful improvements in both mood and well-being.

Taken together, these experiences sketch a portrait of Home Instead as a responsive, trustworthy, and person-centered home care partner. Families emphasize reliable communication, quick responsiveness, thorough training, and caregivers who bring not only professional skill but genuine warmth to their roles. The recurring emphasis on being able to keep loved ones at home - with dignity, safety, and companionship - speaks to the core value that underpins these testimonials: Home Instead doesn't just provide care; it helps families maintain continuity, independence, and a sense of normalcy during challenging times.

Pharmacies

• Hartig Drug (0.2 miles)
• Walgreens (0.3 miles)
• Hy-Vee Pharmacy (1.1 miles)
• Mercy Family Pharmacy-West (1.4 miles)
• Walgreens (1.5 miles)
• Hartig Drug (2.1 miles)
• Union Family Pharmacy (2.5 miles)

Restaurants

• Subway (0.3 miles)
• Village Inn (0.6 miles)
• McDonald's (0.6 miles)
• Arby's (0.8 miles)
• Perkins Restaurant and Bakery (0.9 miles)
• Culver's (0.9 miles)
• Los Aztecas (0.9 miles)

Physicians

• Dubuque Neurology and Sleep Medicine PC (0.3 miles)
• George Behnam Isaac (0.3 miles)
• Fuerste Eye Clinic (0.3 miles)
• Tri-State Independent Physicians Association (0.3 miles)
• Dubuque Family Practice (0.3 miles)
• Laser Skin Solutions (0.4 miles)
• Eye Deal Optical (0.6 miles)

Cafes

• Panera Bread (0.5 miles)
• Jumble Coffee Co (1.3 miles)
• Caribou Coffee (1.4 miles)
• Starbucks (1.9 miles)
• Verena Street Coffee Co. (2.4 miles)
• Convivium Urban Farmstead (2.5 miles)
• Charlotte's Coffee House (3 miles)

Places of Worship

• Resurrection Church (0.7 miles)
• Power Of Prayer (1.5 miles)

Theaters

• Phoenix Theatres (1.1 miles)

Parks

• Veterans Memorial Park (1.2 miles)
• Dubuque Arboretum & Botanical Gardens (1.4 miles)
• Asbury Park (1.7 miles)
• Bee Branch (2.8 miles)
• Riverview Park (2.9 miles)

Transportation

• Aaah Lucky Cab Co. (2.1 miles)

Hospitals

• Mercy Hospital Emergency Room (2.9 miles)
• Mercy Medical Center (2.9 miles)
• Stonehill Care Center (3 miles)