Holy Cross Care & Rehab Ctr | Photos and Reviews

Name: Holy Cross Care & Rehab Ctr
Address: 17475 Dugdale Dr, South Bend, IN, 46635
Telephone: (219) 271-3990
Rating: 2.9

Holy Cross Care & Rehab Ctr in South Bend, IN

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17475 Dugdale Dr, South Bend, IN 46635

To contact a resident: (219) 271-3990

For more information about senior living options: (866) 208-4318

2.9 from 37 reviews

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1 stars

Overall Review of Holy Cross Care & Rehab Ctr

common 6 reviews mention this

Therapy support is a mixed focus

Physical and rehab therapy is frequently mentioned, with results described as both helpful and inadequate.

Several reviewers describe physical therapy as a key part of their rehab experience, including improving mobility and having therapy sessions that felt professional. One reviewer was disappointed because they felt rehab was missing or too limited, including therapy being canceled or not aligned with the resident’s needs. Other residents also mention support from a coordinated therapy department as part of recovery during their stay.

caveat 5 reviews mention this

Call light delays raise concern

Residents and families describe slow responses when assistance is needed.

A recurring complaint is that it can take a long time for staff to respond to call lights or urgent needs. Some reviews also describe residents waiting for toileting support and feeling afraid to call for help. A few accounts mention understaffing that affects how quickly care tasks get done.

common 10 reviews mention this

Food quality splits opinions

Food is a frequent point of praise and frustration.

Some residents and families report good meals, liked the food, and even mention snack support from the dietary team. Others describe meals as cold, deplorable, or poorly served, including comments about long meal delays. Across reviews, dining comes through as one of the most noticeable day-to-day differences between experiences.

common 8 reviews mention this

Cleanliness is often praised, but questioned

Clean rooms and a tidy environment are mentioned, though some tours raised serious concerns.

Many reviewers describe the building as clean and spacious, with rooms kept up and an overall peaceful environment. At the same time, a smaller set of reviews raise concerns about maintenance and cleanliness, including stained floors, urine smell, and sticky conditions. The reviews suggest cleanliness can feel consistent for some families while being a dealbreaker for others.

differentiator 2 reviews mention this

Near a hospital matters to families

Families highlight proximity to major medical care as part of choosing this facility.

One reviewer notes the facility is connected to St. Joseph’s Hospital and describes past rehab there as very good. Another reviewer says it is close, suggesting location and access to nearby care were part of why they chose it.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Transportation

South Bend Regional (6 miles away)

Nearby Places of Interest

Physicians

Center for Sleep and Nasal Sinus Disorders (0.1 miles)
Michiana Gastroenterology (0.2 miles)
South Bend Orthopedics (0.2 miles)
Northern Brace (0.2 miles)
Retina & Vitreous (0.2 miles)
Michiana Endoscopy Center (0.2 miles)
Indiana Pain & Spine Clinic (0.2 miles)

Hospitals

Saint Joseph Reg Med Center (0.2 miles)
Allied Physicians Surgery Center (0.2 miles)
Saint Joseph Mishawaka Medical Center (1.7 miles)
Oasb (2.5 miles)

Pharmacies

Beacon Home Care (0.3 miles)
Walmart Pharmacy (1.1 miles)
CVS Pharmacy (1.4 miles)
Walgreens (1.5 miles)
Stat Pharmacy (1.6 miles)
CVS Pharmacy (1.6 miles)
Walgreens (2.6 miles)

Restaurants

Asian Too (0.8 miles)
Flat Top Grill (0.9 miles)
El Rancho Viejo Mishawaka (0.9 miles)
Steak 'n Shake (0.9 miles)
CoreLife Eatery (1 miles)
McAlister's Deli (1 miles)
Subway (1 miles)

Places of Worship

Islamic Society of Michiana (0.9 miles)
Granger Community Church (1.9 miles)
Basilica of the Sacred Heart (1.9 miles)
The Grotto (1.9 miles)
Christ the King Catholic Church (2.7 miles)

Cafes

Starbucks (1.3 miles)
Panera Bread (1.5 miles)
Martin's Side Door Deli (1.8 miles)
Starbucks (2.5 miles)

Frequently Asked Questions

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