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3.2 from 74 reviews
5 stars
33
4 stars
7
3 stars
5
2 stars
2
1 stars
27
Overall Review of Bella Terra Streamwood
differentiator4 reviews mention this
Therapy support stands out
Physical, occupational, and speech therapy are a frequent reason residents feel they improve.
Several residents and families describe active therapy sessions that focus on strength, balance, and walking progress. Reviews mention therapy staff running workouts consistently and working alongside nurses, social services, and admissions. One reviewer also highlights speech therapy progress during a cancer recovery stay, and another credits PT/OT staff with helping a loved one walk confidently before discharge.
caveat5 reviews mention this
Communication gets mixed reviews
Families report both strong updates and frustrating gaps in responsiveness.
Some families say the staff kept them informed, including updates on concerns and changes, and described communication as good. Others report difficulty getting updates, returning calls, or answers when reaching out to the facility. A few reviewers also describe long waits or blocked access to information during urgent situations, which drives their dissatisfaction.
caveat3 reviews mention this
Food quality is inconsistent
Residents describe dining that can fall short, especially with temperature and preparation.
Several reviewers mention meals arriving cold or not matching expectations, including one story about hard, tasteless pasta noodles and kitchen follow-up that ultimately helped. Another family reports cold food and being directed to a cafeteria for better results. At the same time, at least one positive review includes praise for the facility overall but notes that food quality had declined compared with earlier.
common7 reviews mention this
Cleanliness is frequently mentioned
Many residents and visitors mention the facility feeling clean, though some describe the opposite.
A number of reviews explicitly praise cleanliness, including comments about a well-maintained facility and clean hallways or areas during a stay or visit. Others use stronger language when describing rooms or conditions as dirty or poorly cared for. Even with disagreement, cleanliness shows up often enough that it becomes part of the overall experience residents describe.
caveat5 reviews mention this
Staffing and response times worry families
Residents and families mention understaffing and slow response during care moments.
Some reviews describe understaffing, including requests for more help and stories of delayed attention to basic needs. Others describe rough night staffing or concerns about being left in waiting situations, like long waits after call-button use. A few reviewers connect these staffing problems to unsafe outcomes, which is why the criticism is especially strong in those accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
214 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.9 miles)
Walgreens (1 miles)
Walmart Pharmacy (1 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2.6 miles)
Walgreens (2.6 miles)
Restaurants
Portillo's Hot Dogs (1 miles)
McDonald's (1 miles)
Sonic Drive-In (1.2 miles)
Popeyes Louisiana Kitchen (1.2 miles)
McDonald's (1.5 miles)
Chick-Fil-A (1.5 miles)
Chipotle Mexican Grill (1.5 miles)
Cafes
Starbucks (1.1 miles)
Starbucks (2.2 miles)
Starbucks (8.1 miles)
Starbucks (8.2 miles)
Parks
Bartlett Park (1.5 miles)
Sheffield Park (3 miles)
Mallard Lake County Forest Preserve (3.6 miles)
Winding Trails Basin (3.8 miles)
Goose Lake Park (3.9 miles)
Fabbrini Park (4.4 miles)
Abrahamsen Park (4.8 miles)
Transportation
Metra (1.6 miles)
Metra (2.7 miles)
Places of Worship
Calvary Community Church (2.2 miles)
St Hubert Church (4.5 miles)
Willow Creek Community Church (5.9 miles)
St John Neumann Catholic Church (8.4 miles)
Physicians
Barrington Orthopedics (2.9 miles)
Alexian Doctors Building 2 (3.3 miles)
Dr.Ehsan Family Practice (6.4 miles)
Next Generation Pediatrics (7.9 miles)
Ghani M T MD (8.9 miles)
Wheaton Eye Clinic (9.1 miles)
Hospitals
St Alexius Medical Center (3.1 miles)
Alexian Brothers Women and Children's Hospital (3.3 miles)
Ascension Alexian Brothers - Behavioral Health Hospital (3.4 miles)
AMITA Health Saint Joseph Hospital Elgin (8.6 miles)
Sherman Immediate Care (9.2 miles)
Central Dupage Hospital - Mother & Baby Pavilion (9.3 miles)
Bella Terra Streamwood on seniors.fyi includes 7 photos including images showing interior, artwork, healthcare, living room, modern furniture, building, exterior, entrance, and more.
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