Clare Oaks

Pros

• The Oaks at Bartlett offers a comfortable atmosphere with friendly staff and happy residents, creating a welcoming environment for newcomers.
• The facility is well-equipped with various amenities, including a library, game rooms, a pool, and exercise facilities that cater to residents' interests.
• Clare Oaks boasts beautiful accommodations and excellent therapy services, with attentive daytime staff who are caring and communicative.
• Many residents and visitors appreciate the cleanliness and upkeep of Clare Oaks, as well as the diverse range of activities available for both assisted living and rehabilitation residents.
• The management at Clare Oaks demonstrates strong customer service by maintaining open lines of communication with families and providing timely updates on resident care.
• Visitors noted that the communal areas in both facilities are inviting, bright, and well-maintained, enhancing the overall experience for residents and guests alike.

Cons

• The father developed a serious staph infection due to inadequate dressing changes at The Oaks at Bartlett, leading to more surgery.
• Clare Oaks’ communications were very compartmentalized, making it difficult for families to know whom to contact for specific needs.
• The nighttime staff at Clare Oaks was not as attentive or effective as the daytime staff.
• Residents at Clare Oaks were kept in wheelchairs and parked after therapy sessions, which did not promote their mobility and health.
• The facility lacked compassion and adequate staffing, leading to long wait times for basic care needs at Clare Oaks.
• CNAs at Clare Oaks were perceived as lazy and neglectful in fulfilling their responsibilities toward residents' hygiene.
• Staff members reportedly made excuses regarding care delays and seemed indifferent to the residents' discomforts at Clare Oaks.
• Some reviewers felt that Clare Oaks was outrageously priced given the quality of care provided.

Review

The experience of families at The Oaks at Bartlett and Clare Oaks presents a mixed bag of feedback that highlights both positive aspects and significant concerns regarding the care provided to residents. In particular, The Oaks at Bartlett is noted for its warm atmosphere and comfortable design, which several prospective residents found appealing. One resident expressed their intention to move into the facility citing its friendly environment, well-maintained amenities like a library, game rooms, a pool, a workout area, and the inviting sociability of both staff and current residents. This reviewer expressed optimism about their upcoming transition into what they deemed a "nice looking place," emphasizing the community's sense of belonging.

In contrast to this hopeful outlook, another review starkly reveals troubling issues related to patient care. A family recounted their father’s experience following surgery at The Oaks at Bartlett where inadequate attention led to serious medical complications. Despite doctor’s orders for daily dressing changes on his injury site, these were overlooked by staff resulting in a staph infection that escalated to MRSA; this incident necessitated further surgical intervention. This disheartening account raises critical questions about the quality of care at the facility and suggests potential gaps in staff training or adherence to treatment protocols.

Moving on to Clare Oaks, it also garners both admiration and major criticisms from families navigating rehabilitation services for loved ones. Many reviewers noted that while Clare Oaks boasts beautiful facilities with exceptional food options, commendable therapy teams, and an attractive layout—integrating features such as a chapel and garden areas—the high costs associated with living there often overshadow these positives. Families expressed frustration over the buy-in model which could deter many prospective residents who find it financially prohibitive despite acknowledging its appealing attributes.

Positive remarks about Clare Oaks often praised its attentive day staff who ensured comprehensive rehabilitation care for patients undergoing physical therapy (PT), occupational therapy (OT), and speech therapy. However, not all experiences reflected satisfaction; one user lamented that their experience was marred by an apparent lack of consistent staff during nighttime hours leading to inefficiencies in patient care and communication breakdowns regarding resident needs. This inconsistency raised concerns among families about whether adequate staffing levels were present at all times—an issue echoed in other reviews emphasizing underperformance from night shift workers compared to their daytime counterparts.

The varying perspectives on staff engagement outline yet another critical challenge within both facilities: communication shortfalls between families seeking information about loved ones’ conditions and available support services offered by the staff members themselves. Multiple reviewers voiced frustrations over unclear channels concerning who should be contacted for specific concerns within Clare Oaks’ compartmentalized structure while referencing how this could have been better explained before entering care—a sentiment mirrored by contrasting opinions pertaining directly toward The Oaks’ transparency relative to treatment progress.

Amidst however differentials depicted through shared sentiments are equally positive testimonies concerning staff friendliness demonstrated by personal interactions during tours or family visits alike in both establishments extending outreach beyond mere professionalism into genuinely heartfelt approaches towards establishing rapport with new residents transitioning into unfamiliar living conditions—be it from custodial services up through management personnel expressing diligence toward answering inquiries promptly with reassurance among concerned family members observing operations firsthand.

Ultimately evaluating these two very different entities reveals vital insights into senior living dynamics causing tension between expectations versus actualities encountered upon residency accumulation unfolds across various individual testimonials elucidating critical lessons learned surrounding quality assurance standards needed must prioritize caregiver accountability alongside openness fostering trust relationships contributing immeasurably enhance overall satisfaction amongst those seeking refuge amidst uncertainties inherent aging transitions prompt novel endeavors undertaking next stages life journeys experienced collectively together harmoniously progressing effectively moving forward positively even amid tumultuous challenges faced therein frontlines delivery compassionate dignified elderly comprehensive healthcare provision expected always paramount significance valued held sacred amongst communities target objectives fulfilling responsibilities entrusted worthy deserving time honor proven necessity remain pivotal importance compelling discernment link unity holding larger stakes cohesive interconnected networks intertwining enriching lives fortifying foundations dignity respect earned continually ensuring wellness each cherished individual served lovingly carried forth consistently embodying mission uplift empower senior citizens regain independence reclaim vitality embrace fully vibrant lives regardless adversities endured remaining steadfast commitment unwavering resolve allocate resources adequately uphold high intent pure purpose service deepen connections strengthen communal fabric foster enduring legacies pride contribute positively shaping future generations ahead filled hope promise growth prosperity!

Parks

• Bartlett Park (0.7 miles)
• Winding Trails Basin (3.9 miles)
• Mallard Lake County Forest Preserve (4.1 miles)
• Sheffield Park (5 miles)
• Goose Lake Park (5 miles)
• Fabbrini Park (6.4 miles)
• The Park (6.7 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)
• Walmart Pharmacy (3.1 miles)
• CVS Pharmacy (3.7 miles)

Restaurants

• McDonald's (1.2 miles)
• McDonald's (2.9 miles)
• Portillo's Hot Dogs (3 miles)
• Popeyes Louisiana Kitchen (3.1 miles)
• Sonic Drive-In (3.3 miles)
• McDonald's (3.5 miles)
• Chick-Fil-A (3.5 miles)

Physicians

• Barrington Orthopedics (1.3 miles)
• Alexian Doctors Building 2 (5.1 miles)
• Dr.Ehsan Family Practice (5.4 miles)
• Next Generation Pediatrics (6 miles)
• Tyler Medical Services (7.4 miles)
• Ghani M T MD (7.9 miles)
• Wheaton Eye Clinic (8.9 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (3.2 miles)
• Starbucks (8.1 miles)

Transportation

• Metra (2.6 miles)
• Metra (4.1 miles)

Places of Worship

• Calvary Community Church (4.1 miles)
• St John Neumann Catholic Church (6.4 miles)
• St Hubert Church (6.5 miles)
• Willow Creek Community Church (7.5 miles)
• Harvest Bible Chapel (8.5 miles)

Hospitals

• St Alexius Medical Center (4.9 miles)
• Alexian Brothers Women and Children's Hospital (5 miles)
• Ascension Alexian Brothers - Behavioral Health Hospital (5.2 miles)
• AMITA Health Saint Joseph Hospital Elgin (7.2 miles)
• Sherman Immediate Care (8 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (8.6 miles)
• Advocate Sherman Hospital (8.6 miles)

Theaters

• AMC South Barrington 24 (5.8 miles)
• AMC Streets of Woodfield 20 (9 miles)