Claremont Hanover Park

Pros

• The communication from the staff is great, with quick responses to questions.
• The staff is described as excellent and very helpful, providing personal attention.
• Many reviewers found the rehab center to be wonderful in their services.
• The facility focuses solely on rehabilitation, which some patients appreciate.

Cons

• The staff exhibited incompetence by attempting to administer the wrong medication multiple times, despite being informed of the patient's iron allergy.
• The nursing staff failed to clean the patient's pick line for an entire day, leading to a painful clog and subsequent replacement.
• A nurse forgot to place the patient's dinner order, resulting in the patient not receiving a meal when she asked about it.
• One reviewer described the facility as a horrible place for loved ones due to the complete incompetence of the staff.

Review

In recent reviews of a rehabilitation center, the experiences of patients and their families provide a stark contrast between positive and negative encounters. On one hand, there are accounts of excellent communication and attentive care that have left certain families satisfied with the treatment received for rehabilitation needs. Conversely, other reports highlight serious issues regarding the competence of staff members, raising concerns about patient safety and overall quality of care.

One particular review stands out for its deep dissatisfaction with the level of service provided during a family member?s stay at the facility following knee replacement surgery. The reviewer describes significant lapses in medication management, emphasizing that on multiple occasions staff attempted to administer medicine containing iron despite their loved one?s documented allergy. This alarming pattern reflects a troubling oversight that could have dire consequences for patients with specific medical conditions. The consistency of this issue underscores systemic failures within the staff to adhere to critical health guidelines.

Additionally, the review brings attention to another oversight regarding the maintenance of a peripherally inserted central catheter (PICC) line. Despite repeated requests over an entire day to have the line cleaned?an essential procedure to prevent blockages?the staff reportedly failed to address this need until it became critical. The result was not only discomfort but also further medical intervention required due to clogging, which added unnecessary pain and stress for the recovering patient. Such negligence raises questions about staffing levels and training designed to ensure timely responses to patient needs.

Another area where dissatisfaction surfaced was related to meal service. After ordering dinner, the reviewer notes that the nurse responsible for placing orders neglected this task entirely. When questioned about her meal's status later in the evening, she learned that cafeteria services had closed without any alternative plans in place for patients who may miss out on meals due to staff errors. This oversight speaks volumes about operational inefficiencies within the facility aimed at meeting basic patient needs?essentially ignoring food access which is crucial for recovery post-surgery.

Conversely, some reviews painted a more favorable picture of experiences at this rehab center. Certain family members expressed gratitude towards staff communication and responsiveness when inquiries arose regarding their loved ones' care plans or progress in rehabilitation exercises. Positive remarks centered on how quickly questions were answered and how helpful staff members were perceived as being throughout their interactions.

Moreover, some reviewers noted that personal attention from caregivers seemed more pronounced than what might be found in larger nursing facilities where patients can easily feel like just another number among many others receiving care simultaneously. These sentiments suggest that while individual cases may present significant challenges, there are also instances where compassionate care shines through?a duality reflecting varied experiences across different circumstances in patient treatment settings.

Overall, these conflicting reviews highlight a broader discussion regarding quality assurance processes within rehabilitation centers?specifically focusing on training protocols and adherence to medical directives?including medication management?as well as operational efficiencies concerning patient nutrition services. Prospective patients or their families should weigh these contrasting perspectives carefully when considering such facilities while advocating fiercely for best practices aimed at improving overall care quality moving forward.

This part of Hanover Park, Illinois offers a convenient location with easy access to transportation options, including multiple Metra train stations within a short distance. There are numerous pharmacies, restaurants, cafes, parks, places of worship, physicians' offices, and hospitals in the vicinity, providing all the necessary amenities for senior living. The area also boasts entertainment options with theaters nearby. Overall, this neighborhood provides a comfortable and well-connected environment for senior residents to enjoy a fulfilling and active lifestyle.

Transportation

• Metra (0.3 miles)
• Metra (1.9 miles)
• Metra Train Station (9.1 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.8 miles)

Restaurants

• Popeyes Louisiana Kitchen (1.3 miles)
• McDonald's (1.3 miles)
• Portillo's Hot Dogs (1.7 miles)
• Sonic Drive-In (2.2 miles)
• McDonald's (2.4 miles)
• Chipotle Mexican Grill (2.5 miles)
• Chick-Fil-A (2.5 miles)

Parks

• Bartlett Park (1.6 miles)
• Mallard Lake County Forest Preserve (2.3 miles)
• Goose Lake Park (2.8 miles)
• Sheffield Park (4 miles)
• Abrahamsen Park (4.9 miles)
• Winding Trails Basin (5.1 miles)
• Fabbrini Park (5.3 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3.2 miles)
• Starbucks (6.7 miles)
• Starbucks (7.2 miles)

Places of Worship

• Calvary Community Church (2.1 miles)
• St Hubert Church (4.9 miles)
• Willow Creek Community Church (7.1 miles)
• St John Neumann Catholic Church (7.8 miles)
• College Church (8.9 miles)

Physicians

• Barrington Orthopedics (2.5 miles)
• Alexian Doctors Building 2 (4.5 miles)
• Dr.Ehsan Family Practice (7.4 miles)
• Wheaton Eye Clinic (7.7 miles)
• Next Generation Pediatrics (8.2 miles)
• Tyler Medical Services (8.8 miles)
• Dupage Medical Group (8.9 miles)

Hospitals

• St Alexius Medical Center (4.3 miles)
• Alexian Brothers Women and Children's Hospital (4.4 miles)
• Ascension Alexian Brothers - Behavioral Health Hospital (4.5 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (8 miles)
• Central Dupage Hospital (8 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (8 miles)

Theaters

• AMC South Barrington 24 (5.5 miles)
• AMC Streets of Woodfield 20 (7.1 miles)
• Addison Cinema Addison, Il (7.2 miles)