Symphony Of Hanover Park

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  • Interior

    A cozy bedroom with a warm color scheme, featuring a bed, armchair, and decorative elements.
  • Decor

    A cozy living room with a beige sofa, colorful cushions, and a shaggy rug.
  • Building

    A multi-story residential building with a brick facade and central entrance.
  • Bedroom

    A modern bedroom with sleek furnishings and abstract artwork.
  • Dining

    A modern dining area with blue chairs and white tables, featuring elegant chandeliers and a TV screen on the wall.
  • Kitchen

    A modern kitchen featuring stainless steel appliances, wooden cabinets, and a green tile backsplash.
  • Artwork

    A modern lobby with comfortable seating and a green accent wall.
  • Seating Area

    A modern lobby with comfortable seating, a green wall, and a welcoming reception desk.
  • Bathroom

    A modern and clean bathroom with a shower, bathtub, and sink area.
  • Lobby

    A hotel lobby with a reception desk and stylish interior design.
  • Exercise Equipment

    A well-equipped fitness area with exercise machines and therapy balls.
  • Minimalist

    A modern and minimalist exercise room featuring yoga balls and indoor plants.

Symphony Of Hanover Park

Symphony Of Hanover Park is a nursing home community in Hanover Park, IL.

Information last verified:

2000 West Lake Street, Hanover Park, IL 60133

For more information about senior living options: (866) 208-4318

3.6 from 100 reviews
5 stars
54
4 stars
11
3 stars
1
2 stars
6
1 stars
28

Overall Review of Symphony Of Hanover Park

common 16 reviews mention this

Staff kindness stands out most

Many residents describe the staff as friendly, helpful, and attentive.

A large share of reviewers praise the staff for being pleasant, kind, and focused on helping patients with their day-to-day needs. Multiple people call out specific nurses, CNAs, and therapists by name for cheerful, caring support, and several mention good communication with family. Even some mixed experiences that complain about care still describe certain team members as helpful during therapy and discharge steps.

caveat 8 reviews mention this

Call-button response can disappoint

Several residents report slow or missed help after calling for assistance.

Some reviews say help after ringing is delayed, especially in the evening or overnight, with patients waiting for long periods to get bathroom assistance or medication. A few accounts also describe staff shortages leading to call lights not being answered promptly, and some families report problems with nurse responsiveness and medication timing. Taken together, reviews suggest that dependable response time is uneven depending on the situation and staffing.

caveat 7 reviews mention this

Meals get mixed to negative feedback

Meal service and food quality receive frequent criticism in reviews.

While a number of reviewers say food is good, several others report meals that arrive cold, menus being handled incorrectly, or items not matching requests. Families also describe patients not getting expected dietary preferences and feeling underfed, including reports of weight loss. There are also complaints about meal preparation and overall taste, which contrasts with the positive comments about dining variety and tastiness from other reviewers.

common 7 reviews mention this

Therapy support is a mixed point

Therapy experiences range from very positive to concerning.

Many reviewers praise therapy teams, describing occupational, physical, and speech therapy as knowledgeable, caring, and helpful for progress. Others say therapy is limited or that staffing shortages affect coverage, including reports of patients being left waiting. Overall, residents commonly mention therapy as an important part of recovery, but satisfaction depends on how consistently help is available.

common 3 reviews mention this

Cleanliness and first impressions

Several reviewers mention cleanliness and a welcoming feel on arrival.

Some reviewers are impressed by cleanliness when walking in and describe the facility as having a better feel than other rehab options they tried. One family also references choosing the place because it was newer and did not smell bad. A smaller number of reviews are more negative about overall care conditions, but they do not focus as directly on cleanliness as a single theme.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (13 miles away) Chicago O'Hare International (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Transportation

  • Metra (0.3 miles)
  • Metra (1.9 miles)
  • Metra Train Station (9.1 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • Walmart Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.8 miles)

Restaurants

  • Popeyes Louisiana Kitchen (1.3 miles)
  • McDonald's (1.3 miles)
  • Portillo's Hot Dogs (1.7 miles)
  • Sonic Drive-In (2.2 miles)
  • McDonald's (2.4 miles)
  • Chipotle Mexican Grill (2.5 miles)
  • Chick-Fil-A (2.5 miles)

Parks

  • Bartlett Park (1.6 miles)
  • Mallard Lake County Forest Preserve (2.3 miles)
  • Goose Lake Park (2.8 miles)
  • Sheffield Park (4 miles)
  • Abrahamsen Park (4.9 miles)
  • Winding Trails Basin (5.1 miles)
  • Fabbrini Park (5.3 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (3.2 miles)
  • Starbucks (6.7 miles)
  • Starbucks (7.2 miles)

Places of Worship

  • Calvary Community Church (2.1 miles)
  • St Hubert Church (4.9 miles)
  • Willow Creek Community Church (7.1 miles)
  • St John Neumann Catholic Church (7.8 miles)
  • College Church (8.9 miles)

Physicians

  • Barrington Orthopedics (2.5 miles)
  • Alexian Doctors Building 2 (4.5 miles)
  • Dr.Ehsan Family Practice (7.4 miles)
  • Wheaton Eye Clinic (7.7 miles)
  • Next Generation Pediatrics (8.2 miles)
  • Tyler Medical Services (8.8 miles)
  • Dupage Medical Group (8.9 miles)

Hospitals

  • St Alexius Medical Center (4.3 miles)
  • Alexian Brothers Women and Children's Hospital (4.4 miles)
  • Ascension Alexian Brothers - Behavioral Health Hospital (4.5 miles)
  • Central Dupage Hospital - Mother & Baby Pavilion (8 miles)
  • Central Dupage Hospital (8 miles)
  • Northwestern Medicine Central DuPage Hospital Sleep Health Center (8 miles)

Theaters

  • AMC South Barrington 24 (5.5 miles)
  • AMC Streets of Woodfield 20 (7.1 miles)
  • Addison Cinema Addison, Il (7.2 miles)

Frequently Asked Questions

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