Presence Cor Mariae Center

Pros

• The staff at Provena Cor Mariae were excellent and created a family-like atmosphere for residents.
• Residents had access to enjoyable activities, including musicians, singers, comfort dogs, and entertainers like magicians.
• The dining area was spacious and conducive to building friendships among residents.
• Provena Cor Mariae has good facilities with nice rooms and a clean environment.
• The facility is non-profit and offers a range of care options from independent living to specialized dementia care.
• Many staff members genuinely care about the well-being of the residents, creating a supportive environment.
• The facility was able to accommodate various levels of care needed by its residents effectively.

Cons

• The care at Cor Mariae was horrendous, and the facility provided a zero rating for their care.
• The nursing staff was not aware of a new admission, resulting in a patient going without medication, food, or water for over 12 hours.
• Patients were neglected, with one resident observed lying in a pool of urine for an extended period.
• Staff seemed to lack sufficient training in dealing with dementia patients, leading to poor treatment and neglectful conditions.
• There was a general sense of incompetency and a total lack of caring from the staff regarding patient needs.
• Some staff members blatantly lied about residents’ behavior and needs.
• The building felt more like an institution than a home, creating an uncomfortable atmosphere for residents and families alike.

Review

Provena Cor Mariae has garnered a wide range of reviews from families and visitors, reflecting a mixture of positive experiences and serious concerns regarding the care provided at this facility. Many patrons have praised the engaging activities available for residents, including live music performances, visits from comfort dogs, and even magicians. These elements seem to create an atmosphere where residents can find joy and amusement despite their circumstances. The dining area also receives mentions for being spacious and conducive to forming friendships among residents, which adds to the community feel that some reviewers appreciated.

However, contrasting sharply with these positive experiences are damning critiques regarding the quality of care offered at Provena Cor Mariae. One review detailed alarming anecdotes about neglect in basic medical management and dietary adherence for diabetic patients. A family member described distressing instances involving their father's uncontrolled blood sugar levels due to the facility's failure to monitor his diet properly. Despite complaints made to administrative staff about these issues, there was little change in practices afterward, leading to deep frustration for family members who expected more vigilant oversight in such matters.

Another heart-wrenching account highlighted a critical lack of attention for newly admitted patients. A reviewer recounted how their mother went without medication or food for over 12 hours after being transferred to the facility on a Friday afternoon—a clear indication of disorganization among nursing staff during admissions. This sort of neglect can be catastrophic, especially for elderly patients recovering from surgeries or managing chronic health conditions.

Deteriorating care standards seemed evident in various interactions with staff as well. Families reported seeing residents left alone without an accessible call button when they needed assistance; one disturbing observation noted a roommate who had been lying in urine—an unnerving sign of neglect that reflects poorly on supervision within the facility. Visitors voiced concern that some staff seemed ill-equipped to manage dementia patients properly, suggesting not only shortfalls in training but also a troubling environment where residents felt powerless.

Conversely, there are those who believe Provena Cor Mariae is one of the better options available in their region. These individuals noted that it caters effectively to a wide spectrum of resident needs—from those still capable of driving independently to individuals requiring locked environments due to severe memory issues. The presence of more certified nursing assistants (CNAs), registered nurses (RNs), and doctors compared to state averages suggests efforts toward adequate staffing levels; yet this must translate into quality care on all fronts.

Nonetheless, even amid praise for what appears to be diligent intent by many staff members, legitimate concerns persist about inconsistencies in service delivery due to individual employees' actions—referred to as "bad apples." Such incidents can cast long shadows over overall impressions and lead families back into deliberation about whether they’ve made the best choice for loved ones at this institution. In summary, while Provena Cor Mariae offers some commendable aspects like engaging activities and decent staffing ratios relative to costs, significant systemic issues regarding care practices remain areas needing urgent attention if they wish to restore confidence among families entrusting them with their elders’ wellbeing.

Physicians

• Rockford Orthopedic Associates (0.9 miles)
• Oral & Facial Surgery Center (0.9 miles)
• Anthony Bartholomew D'Souza (1 miles)
• Family Medicine Specialists (1 miles)
• Malik Eye Institute (1 miles)
• Pryor Health (1.1 miles)
• Rockford Health Physicians (1.1 miles)

Pharmacies

• Walmart Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2 miles)
• Meijer Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Restaurants

• Applebee's (1 miles)
• McDonald's (1.1 miles)
• Sonic Drive-In (1.1 miles)
• Taco Bell (1.2 miles)
• Lucha Cantina - R (1.6 miles)
• Culver's (1.7 miles)
• GreenFire Restaurant Bar & Bakery-Woodfire Pizza (1.7 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.9 miles)
• Starbucks (3 miles)

Parks

• Midway Village Park and Walking Path (2.3 miles)
• Anderson Japanese Gardens (2.6 miles)
• Rock Cut State Park (3.2 miles)

Places of Worship

• North Park Church of Christ (2.5 miles)
• Harlem Road Church Of Christ (2.6 miles)

Hospitals

• OSF Saint Anthony Medical Center (2.7 miles)
• DaVita Churchview Dialysis (3.1 miles)