Fairhaven Christian Retirement Center

Pros

• The staff at Fairhaven Christian Retirement Center are described as very friendly and concerned about residents' care, creating a welcoming environment.
• Residents appreciate the emphasis on safety, including features like rails in halls and unobstructed floors, which contribute to their well-being.
• Many residents enjoy the variety of benefits offered, such as meals, cleaning services, social activities, and nursing care while also valuing their privacy.
• The facility is noted for its cleanliness and the happiness of its residents, indicating a well-maintained living space.
• Fairhaven is praised for its beautiful grounds and ample activities for residents to engage in, enhancing their quality of life.
• Family members express satisfaction with the level of care provided and the overall positive atmosphere of the facility.
• Residents feel they are part of a caring community and appreciate having 24-hour nursing care available if needed.

Cons

• Staff claimed they were not staffed adequately to provide even minimal attention to residents, leading to feelings of neglect.
• A resident's personal belongings were ransacked multiple times by another resident, with no action taken by staff to address the situation.
• Staff reportedly used an unflattering nickname for a resident, causing emotional distress without any apology given.
• The facility is not certified for dementia care and relies on psychotropic medications as a solution for residents who develop such conditions.
• A family expressed dissatisfaction with the high cost of care and medication at Fairhaven, indicating it could deplete their savings rapidly.
• Residents noted that the food quality was poor compared to other facilities, which contributed to their unhappiness.
• Many complaints arose regarding the shortage of staff, impacting care and resulting in cut visits from family members.
• The process of scheduling appointments through the facility’s transportation was described as complicated and frustrating due to limited availability of vans.

Review

Fairhaven Christian Retirement Center is a facility that has garnered mixed reviews from residents and their families, highlighting both positive aspects as well as areas needing improvement. Many residents express deep appreciation for the friendly and caring staff. They emphasize that the concern for resident care extends beyond merely attracting new clients; it is a continual commitment evident in daily interactions. The safety features, such as handrails in hallways, unobstructed floors, and call lights, are also frequently mentioned, reinforcing the sense of security felt by many inhabitants. These elements contribute to an environment where residents feel valued and cared for.

Several testimonials reflect satisfaction with various aspects of life at Fairhaven. Residents often speak highly of the cleanliness of the facility and the high standard of nursing care available around the clock. This 24-hour access to nursing services is particularly reassuring for families who want to ensure their loved ones receive consistent attention. Moreover, many residents appreciate the range of amenities offered, including well-planned social activities that foster community engagement while still allowing opportunities for privacy when desired. The balance between communal living and personal space appears to be a strong selling point for those residing at Fairhaven.

However, some concerns have been raised regarding staffing levels and individualized attention. A recurring theme in reviews indicates that more nursing staff would greatly benefit residents’ experiences, particularly those who may require additional support or companionship throughout the day. One particular account illustrated a disheartening experience during a care conference where a request was made for simply five minutes of daily interaction with a resident whose family felt she was not receiving adequate attention—only to be met with an inappropriate response regarding staffing limitations. Such instances cast doubt on whether every resident can receive personalized care consistently.

Another troubling situation involved issues related to safety and respect within residential living spaces. One family's experience revealed incidents where another resident ransacked their mother's dresser multiple times without any corrective action taken by staff members. Additionally, an outsourced CNA disclosed derogatory comments made about this resident by some staff members—actions that are deeply hurtful and unprofessional regarding individuals entitled to dignity and respect in their living environment. Negative experiences like these contribute to an overall sentiment among certain families that Fairhaven may need structural changes or additional training focused on compassion within its caregiving team.

Despite these criticisms surrounding care quality and staff behavior, several reviews highlight Fairhaven's pleasant atmosphere along with its array of available facilities designed for physical activity and social interaction. The grounds were noted as beautifully maintained with walking trails and inviting courtyards featuring putting greens—a welcomed opportunity for exercise among seniors desiring engagement outside their apartments. Arrangements exist for transportation via vans when necessary; however, logistical challenges have arisen concerning scheduling appointments due to limited availability—leading some families to navigate frustrating obstacles amidst already stressful circumstances involving their loved ones' health care needs.

Pricing was another area highlighted in various assessments; while many expressed satisfaction with amenities offered, others found costs prohibitive compared to other facilities they had encountered previously. Concerns regarding expenses extended beyond just rent but also included high prescription costs that could significantly impact monthly budgets if not managed carefully through discounted programs like GoodRx cards commonly used before entering Fairhaven’s system. This financial strain adds pressure amid what should ideally be enjoyable senior years surrounded by support systems instead of fears precipitated by escalating healthcare expenses.

In conclusion, Fairhaven Christian Retirement Center reflects both commendable attributes alongside pressing challenges needing attention from management teams responsible for oversight over day-to-day operations within this assisted living facility landscape frequented by older adults seeking community mingled with compassionate assistance during later stages of life journey insights shaped through shared narratives enrich understanding how complex each individual’s experience becomes across different perspectives highlighting multidimensional narratives shaping holistic aging processes accomplished through better collaborative efforts alongside enhanced resources ensuring sustained quality human interactions embedded into core values governing institutional identity defined here at Fairhaven Christian Retirement Center.

Pharmacies

• Walmart Pharmacy (0.3 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• Schnucks Loves Park (2.1 miles)

Physicians

• Family Medicine Specialists (0.4 miles)
• Crusader Clinic (1.4 miles)
• Sung Ling Chou (1.5 miles)
• Rockford Orthopedic Associates (1.6 miles)
• Rockford Psychiatric Medical Services (1.6 miles)
• Amira Al-Basha. PA-C (1.6 miles)
• Luxetone (1.6 miles)

Restaurants

• McDonald's (0.4 miles)
• Applebee's (0.5 miles)
• Taco Bell (0.5 miles)
• Sonic Drive-In (0.6 miles)
• Spring Garden Family Restaurant (1.5 miles)
• Backyard Grill & Bar (1.6 miles)
• Lucha Cantina - R (1.7 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (2.7 miles)
• The Baking Grounds North (3 miles)

Places of Worship

• North Park Church of Christ (1.9 miles)
• Harlem Road Church Of Christ (2.1 miles)

Parks

• Anderson Japanese Gardens (2 miles)
• Midway Village Park and Walking Path (3 miles)

Hospitals

• OSF Saint Anthony Medical Center (3 miles)