Alpine Fireside Health Center

Pros

• The therapy division at the facility is praised for its quality of care.
• The care and involvement of the administrator and staff at Alpine Fireside is highly appreciated.
• The kitchen goes above and beyond to accommodate residents' dietary preferences.
• The Social Service director is described as kind and attentive to the needs of residents going home.
• The nurses and CNA's are described as caring and dedicated to their work.
• The inclusion of families in care meetings is appreciated, along with the availability of the Nurse Practitioner for any questions or concerns.
• Overall, the reviewer has only positive things to say about Alpine Fireside, stating that they couldn't speak highly enough about the facility.

Cons

• Staff will alienate families and force residents to sign paperwork they don't understand.
• Residents are not taken outside for fresh air and sunshine, and activities are almost non-existent.
• Food is tolerable, but residents did not receive dessert for Thanksgiving.
• Complaints are ignored due to the facility's influence over government inspectors.
• Medical care is minimal, except for the therapy division.
• The facility is understaffed, leading to neglect in bathing and hygiene.
• Valuables have been stolen from residents without proper response from management.
• Residents' weight has drastically increased without appropriate monitoring or intervention.

Review

Alpine Fireside, a long-term care facility, has received mixed reviews from its residents and their families. While some have praised the care provided to their loved ones, others have expressed concerns about various aspects of the facility.

One recurring complaint is that the staff at Alpine Fireside may alienate families in order to maintain control. According to one reviewer, the staff force residents to sign paperwork without fully understanding its contents due to poor vision or hearing. This raises concerns about transparency and consent within the facility.

Another criticism raised by residents and families is regarding the food served at Alpine Fireside. While it is deemed tolerable by some, there were instances where residents did not receive dessert during Thanksgiving. This lack of attention to special occasions can dampen the spirits of both residents and their families.

Filing a complaint against Alpine Fireside seems futile for some as they claim that the facility's privately owned status protects them from repercussions. According to these reviewers, government inspectors are allegedly influenced or controlled by the facility's owners, making it difficult for families to address any issues they may have.

On a positive note, several reviewers acknowledge that the therapy division at Alpine Fireside is commendable. The therapy services offered are deemed effective and play an important role in aiding residents' recovery or rehabilitation process.

Unfortunately, outdoor activities and exposure to fresh air seem lacking at Alpine Fireside. Residents report rarely being taken outside for sunshine and fresh air, which can negatively impact their well-being. Additionally, non-existent or limited activities further limit opportunities for engagement among residents.

Contrary to these negative experiences shared by some reviewers, there are also positive remarks about Alpine Fireside's care quality. One reviewer commends the facility's promptness in addressing issues related to room arrangements and states that they have been impressed with the overall care given to residents.

The inclusion of outpatient therapy after discharge is acknowledged as a valuable addition at Alpine Fireside. Residents who require continued therapy after returning home can conveniently continue their treatment with the same therapists they had at the facility.

The kitchen staff at Alpine Fireside is appreciated for their willingness to accommodate residents' food preferences, even extending beyond the menu options. Additionally, the facility monitors weight loss and provides access to nutritionists who work closely with residents to maintain their health.

Reviewers also mention the compassionate nature of the staff, particularly nurses and certified nursing assistants (CNAs). The director of social services is commended for ensuring that residents have everything they need upon leaving the facility. The involvement of the administrator in overseeing all aspects of resident care is highlighted as well.

However, not all experiences at Alpine Fireside have been positive. One family claims to have paid a substantial amount for their loved ones' care but encountered issues regarding medication dispensing and lack of response from management. The theft of valuable items belonging to a deceased family member added further dissatisfaction.

In this review, it is mentioned that when rent was withheld due to lack of communication from management, the facility allegedly manipulated power of attorney documents to avoid confrontation with concerned family members. Such actions raise concerns about ethical practices within Alpine Fireside.

Despite these negative experiences shared by some reviewers, others express gratitude and satisfaction with the care provided at Alpine Fireside. It is clear that there are varying perspectives and experiences within this long-term care facility. Families considering placing their loved ones in Alpine Fireside should weigh these reviews carefully before making a decision.

Pharmacies

• Walmart Pharmacy (0.1 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• Schnucks Loves Park (2 miles)
• Health Mart Pharmacy (2.1 miles)

Physicians

• Family Medicine Specialists (0.2 miles)
• Crusader Clinic (1.4 miles)
• Sung Ling Chou (1.4 miles)
• Rockford Orthopedic Associates (1.5 miles)
• Malik Eye Institute (1.7 miles)
• Rockford Eye and Laser Center (1.7 miles)
• Rockford Psychiatric Medical Services (1.8 miles)

Restaurants

• McDonald's (0.3 miles)
• Applebee's (0.3 miles)
• Taco Bell (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Backyard Grill & Bar (1.5 miles)
• Spring Garden Family Restaurant (1.6 miles)
• Lucha Cantina - R (1.9 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (2.7 miles)
• The Baking Grounds North (2.8 miles)

Places of Worship

• North Park Church of Christ (1.7 miles)
• Harlem Road Church Of Christ (1.9 miles)

Parks

• Anderson Japanese Gardens (2.2 miles)
• Midway Village Park and Walking Path (3.2 miles)
• Rock Cut State Park (3.5 miles)

Hospitals

• OSF Saint Anthony Medical Center (3.2 miles)