Sunset Home

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  • Interior

    A cozy living room corner with two elegant armchairs and a side table lamp, complemented by wall art.

  • Outdoors

    A serene garden featuring a swimming pool, vibrant flowers, and a peaceful fountain.

  • Building

    Entrance to a building named 'Sunset Home' with colorful flowers in the foreground.

  • Architecture

    Exterior view of the Sunset Home nursing facility with brick architecture.

  • Bedroom

    A hospital room with a single bed, side table, and personal items displayed.

  • Entrance

    The entrance of Sunset Home, featuring vibrant flowers and a welcoming facade.

Sunset Home

418 Washington Street, Quincy, IL 62301

For more information about senior living options: (844) 490-3973

3 from 7 reviews
5 stars
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4 stars
1
3 stars
1
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1
1 stars
2

Skilled Nursing Facility

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    Overall Review of Sunset Home

    Pros

    • pro The woman who gave the tour of Sunset Home was very nice and pleasant.
    • pro The staff on 2 Riverview at Sunset Home is outstanding and caring.
    • pro The apartments at Sunset Home are a nice size with big windows, making them bright and beautiful.
    • pro Sunset Home did a wonderful job in rehabilitating and caring for the reviewer's mother.
    • pro The dining area at Sunset Home is very nice with a big table for everybody.
    • pro Rachel at the front desk of Sunset Home is wonderful and caring.
    • pro The common areas of Sunset Home are always clean.
    • pro The staff at Sunset Home is very helpful, pointing visitors in the right direction during renovations.
    • pro The Medicare floor at Sunset Home is well-staffed and the nurses and aides show genuine concern for patients.
    • pro Despite some issues, the reviewer would still recommend Sunset Home as a facility that can improve its customer service and empathy towards families new to eldercare.

    Cons

    • pro The staff in The Haven lacks empathy and patience for residents and their families.
    • pro Immobile residents are neglected and left for most of the day, often sitting in urine-soaked recliners.
    • pro Clothes are lost and incident reports aren't completed at Sunset Home.
    • pro Admissions and Social Services show no compassion or professional passion for caring for residents or their families.
    • pro The majority of staff treat resident care as a burden and lack regard for comfort or state-of-mind.
    • pro Staff on a different floor were clearly understaffed and overwhelmed, admitting it to the reviewer.
    • pro A nurse told the reviewer to go back to the room and push the button for help instead of providing assistance.
    • pro When confronted about her behavior, the nurse denied any involvement, showing lack of accountability.
    • pro Management needs to implement a customer service program to train staff on how to deal with customers effectively.
    • pro Budget constraints may be impacting the quality of care provided at Sunset Home.

    Review

    Sunset Home, according to several reviewers, offers a pleasant and beautiful environment for residents. The tour given by a friendly woman showcased different-sized rooms and introduced potential residents to current ones. The apartments are spacious and bright, thanks to the large windows. The dining area is well-designed with a big table for communal meals. Despite the positive aspects, one reviewer noted that there were not many people present during their visit. However, they observed some ladies playing bridge and mentioned the nice patio available for residents to enjoy during the summer.

    Another review highlighted Sunset Home's exceptional rehabilitation services and care for their loved one. They praised the staff on 2 Riverview for being outstanding and mentioned how Rachel at the front desk showed great care and attentiveness. The reviewer's mother's room was always clean and they appreciated receiving immediate notifications if any issues arose. Overall, they expressed satisfaction with the quality of care provided.

    On a more concerning note, another reviewer shared a negative experience involving their mother falling out of bed due to the lack of rails or supervision in her room. Unfortunately, their mother passed away as a result of this fall. When they went to collect her belongings after her funeral, they discovered that her room had been emptied without notice and her items were thrown onto an unclean bed in an unused room. This left them feeling disrespected and gave them the impression that Sunset Home prioritized money over respect for their deceased loved one.

    Furthermore, there were complaints about certain areas within Sunset Home lacking empathy towards residents, particularly in "The Haven." Immobile residents are reportedly left sitting for long periods of time in urine-soaked recliners or at dining tables without much engagement or activity provided. Some staff members also demonstrate little regard for resident comfort or state-of-mind, according to these reviews.

    However, not all reviews were negative; some visitors have had positive experiences at Sunset Home. One person mentions that they always found the facility to be clean, especially the common areas. The staff was described as helpful and knowledgeable, especially during times of renovation where they assisted with directing visitors to the right areas.

    Finally, another reviewer shared a mixed experience during their grandmother's stay at Sunset Home. They praised the Medicare floor for its excellent staffing and caring approach towards residents and families. However, when their grandmother was moved to a different floor, it was apparent that there was a shortage of staff which led to overwhelmed and understaffed conditions. They suggested implementing a customer service program to improve communication with families and enhance empathy towards those new to eldercare.

    In conclusion, Sunset Home receives mixed reviews from its visitors. While some appreciate the pleasant atmosphere, beautiful apartments, and helpful staff, others have raised concerns about neglectful practices and lack of empathy in certain areas of the facility. It is clear that Sunset Home has both positive aspects worth praising and areas that need improvement in order to provide consistent high-quality care for all residents.

    Features

    Housing

    • 182 resident community capacity 182 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sunset Home in Quincy, IL is a premier assisted living community offering a wide range of amenities and care services to enhance the well-being and comfort of its residents. The community is fully furnished and provides private bathrooms for each resident. With a beauty salon on-site, residents can enjoy pampering sessions without leaving the premises. The availability of cable or satellite TV ensures that residents can stay entertained in their own rooms.

    Transportation needs are well catered for, with both community-operated transportation and transportation arrangement options available. Residents can easily access doctors' appointments and other non-medical destinations conveniently. The computer center and Wi-Fi/high-speed internet ensure that residents can stay connected with loved ones and explore their interests online.

    Sunset Home boasts an array of facilities designed to promote an active lifestyle. The fitness room allows residents to engage in physical exercise at their own pace, while the gaming room offers opportunities for fun and entertainment. Outdoor spaces such as gardens provide a tranquil environment for relaxation or socialization.

    The dining experience at Sunset Home is exceptional, with restaurant-style dining offered to residents. Special dietary restrictions can be accommodated, ensuring that individual nutritional needs are met. Additionally, there are three cafes nearby for those who wish to explore different culinary options.

    Care services at Sunset Home include 24-hour call system and supervision to ensure the safety and security of all residents. Assistance with daily living activities such as bathing, dressing, transfers, and medication management is provided by trained staff members. Residents with specific dietary requirements, including diabetes diets or other special restrictions, will receive personalized meal preparation and service.

    To support mental wellness, Sunset Home offers a mental wellness program to promote emotional well-being among its residents. Planned daily activities as well as resident-run activities are scheduled to create a vibrant social atmosphere within the community. Concierge services are also available for additional assistance or requests.

    The location of Sunset Home provides convenient access to various essential amenities nearby including parks, pharmacies, restaurants, and places of worship. With 21 physicians and seven hospitals in close proximity, residents can easily receive medical care when needed.

    Overall, Sunset Home in Quincy, IL offers a comprehensive assisted living experience with a wide range of amenities and services to ensure the comfort, safety, and happiness of its residents.

    Nearby Places of Interest

    Places of Worship

    • Crossing (0.5 miles)
    • Salem Evangelical United Church of Christ (0.6 miles)
    • Lifepoint Bible Church (0.7 miles)
    • Unity Church Of Quincy (0.8 miles)
    • Prayer Line Community (0.8 miles)
    • Central Baptist Church (1 miles)
    • St James Lutheran School (1.1 miles)

    Physicians

    • Mobile Health Screening & Diagnostic (0.6 miles)
    • Leo's Hearing Aids (0.6 miles)
    • Debra Lee PhD Holistic Health (0.7 miles)
    • Moss Hearing Centers (0.7 miles)
    • Quincy Audiology (0.8 miles)
    • Quincy Medical Group (0.9 miles)
    • Barnes Retina Institute (0.9 miles)

    Restaurants

    • The Patio (0.6 miles)
    • The Fuzz Bubb Quincy (0.7 miles)
    • Revelry (0.7 miles)
    • Thyme Square Cafe (0.8 miles)
    • Native Grill & Wings (0.8 miles)
    • Seoul2Sou (0.8 miles)
    • Boodalu Steak House (0.8 miles)

    Parks

    • Edgewater Park (0.6 miles)
    • Washington Park (0.8 miles)
    • Quincy Park District (0.8 miles)
    • Clat Adams Bicentennial Park (0.9 miles)
    • Clat Adams Bicentenial Park (1 miles)
    • Ben Bumbry Riverview Park (1.5 miles)
    • Reservoir Park (2.3 miles)

    Transportation

    • Diamond Cab & Coaches (0.8 miles)

    Pharmacies

    • Good Neighbor Pharmacy (1 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (2.5 miles)
    • Shopko Pharmacy (2.6 miles)

    Hospitals

    • Total Renal Care (1.1 miles)
    • Blessing Hospital (1.1 miles)
    • Blessing Hospital (1.2 miles)
    • Blessing Hospital (1.3 miles)
    • Quincy Medical Group (1.4 miles)
    • James R Nuessen DVM (2.4 miles)
    • Blessing Hospital (2.5 miles)

    Cafes

    • Coach House Restaurant (2 miles)
    • Baileys Coffee, Fudge and Fine Gifts (2.4 miles)
    • Starbucks (2.9 miles)

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