Hallmark House Nursing Center is a nursing home community in Pekin, IL.
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Hallmark House Nursing Center in Pekin, IL
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2501 Allentown Road, Pekin, IL 61554
For more information about senior living options: (866) 208-4318
Staff friendliness and caring attention come up repeatedly in reviews.
Many reviewers describe the staff as kind, caring, and willing to help with day-to-day needs. Several families also mention being kept informed or getting questions addressed promptly. A few reviews are sharply negative about specific staff interactions, but the overall pattern in the comments is positive about how people are treated and assisted.
Some reviews describe slow or missed responses when help was needed.
A subset of reviewers report problems getting timely assistance, including delays around basic call-for-help needs and follow-through. There are also mentions of medication timing concerns and nights when care did not feel well coordinated. Even when other parts of the stay were viewed positively, these response gaps stand out as a recurring concern.
Cleanliness is a concern in multiple reviews.
Several reviews mention conditions like unpleasant odors and dirty or inadequately cleaned rooms. One reviewer also describes overflowing toilets and standing water left in bathrooms. Other comments do speak positively about cleanliness, but the negative examples are specific and serious enough to be a repeated drawback.
Therapy and rehab care are highlighted as strong points.
Reviews that mention rehab describe therapy being started quickly and provided with professional attention. A few families specifically call out the therapy department and the way staff supported recovery goals. While experiences vary elsewhere in the reviews, rehab-related comments are consistently more favorable than critical.
Food quality comes up positively for many residents.
Some reviewers say residents were fed well or had very good food during their stay. Another comment describes the food as okay, without strong complaints. A separate theme about programming in communal areas mentions music in the dining room, but it does not replace the overall feedback on meal quality.
Several reviews note the building needs updating.
A couple of reviewers describe the facility as older and in need of updates or improvements. One of these also pairs the comment with overall cleanliness and comfort, suggesting the condition is more about aesthetics and upkeep than basic care. Still, it is a repeated, concrete observation when reviewers compare it to what they expected.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
71 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Greater Peoria Regional (9 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHallmark House Nursing Center is located at 2501 Allentown Road, Pekin, IL 61554 in Tazewell County, Illinois
Hallmark House Nursing Center on seniors.fyi includes 3 photos including images showing landscaping, nursing home, garden, residential building, parking, and more.
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