Hallmark House Nursing Center in Pekin, IL
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2501 Allentown Road, Pekin, IL 61554
For more information about senior living options: (844) 490-3973
The staff, from housekeeping to nursing administration, were kind and caring in all aspects of care. The facility provided a wonderful stay with exceptional, attentive staff. The care received by residents was above and beyond from the moment they arrived. The staff took the time to truly listen to residents and their families. Residents and families felt happy to be there, and it showed in their interactions. The overall experience at Hallmark was outstanding and comforting for families. The director and the DO and charge nurses were truly there for residents. The rehab therapy department was phenomenal, helping residents recover quickly. The social worker oversaw care and answered questions promptly. Hallmark is known as a great skilled nursing facility with a clean, well-maintained environment. The nurses and CNAs are outstanding, knowledgeable, and compassionate. Hallmark staff addressed concerns promptly and with genuine care for residents.
The facility was horribly understaffed, resulting in subpar patient care. Some staff were rude and inappropriate, cursing and complaining about workload in front of residents. Medications were not consistently filled or administered on time, leading to gaps in care. A resident was left in a soiled bed for over two hours before being cleaned. The admission process appeared to prioritize money over residents' needs, causing delays in essential care. New ownership was accused of destroying the facility's quality of care and prioritizing profit. There is a noticeable decline in activities and engagement for residents, with many lacking meaningful programs. Doorbells and call lights often go unanswered, making assistance slow or unavailable.Hallmark House Nursing Center in Pekin, IL is best suited for families that prioritize hands-on, compassionate skilled nursing care with a strong rehab orientation. The facility tends to deliver meaningful, attentive therapy and consistently warm interactions from front-line staff, which makes it a solid choice for short-term rehabilitation after hospitalization or for residents who value immediate, personalized attention from nurses, CNAs, and therapists. It is less likely to satisfy those who demand a pristine, modern campus with an abundance of high-visibility social programming or a completely uniform administrative experience, since those elements can vary with staffing and ownership changes.
Those weighing alternatives should consider how important architecture, constant activity programming, and predictable management are to their decision. If a newer build, more expansive activity calendars, or a highly standardized administrative process are nonnegotiable, other options in the Pekin area may offer a better fit. Families who worry about long-term consistency in staffing, or who want a facility with a more transparent, large-scale corporate stewardship, may find the balance at other centers more reassuring. Similarly, residents requiring a quieter, more homogeneous environment with minimal turnover in leadership may prefer alternative communities.
The strongest positives at Hallmark are clear and consistent: a genuinely caring staff, capable therapy teams, and a sense that residents are known by name. The therapy department is frequently highlighted as a standout, delivering meaningful rehab progress and engaging residents in recovery goals. Nursing leadership and day-to-day caregivers are repeatedly praised for responsiveness, respect, and the ability to listen to families' concerns. When care teams are well-staffed, the combination of skilled therapy, attentive nursing, and accessible administration creates an experience that many families value deeply.
However, the most material drawbacks are rooted in staffing realities and aging infrastructure. A recurring theme across reviews is that inadequate staffing levels can lead to delays in assistance, missed call bells, and uneven attention to residents' needs. Medication timing and basic daily care hiccups appear in several accounts, underscoring how fragile continuity can become when resources run thin. The building itself is frequently described as older and not as up-to-date as newer peers, with occasional maintenance and cleanliness concerns entering the conversation. These factors collectively influence resident satisfaction, especially for families managing complex medical or cognitive needs.
The key pros do offset the cons most of the time when staffing holds steady and leadership remains engaged, but the balance can tilt quickly. When therapy teams are available and front-line staff are empowered to respond promptly, families report tangible improvements in function, mood, and daily comfort. In those windows, Hallmark delivers the patient-centered care that many families are seeking. Conversely, when staffing gaps widen or administration appears distant, care can feel reactive rather than proactive, and that is enough to shift opinions markedly.
For families facing a decision, the practical path is disciplined due diligence. Schedule a direct tour focusing on staffing patterns during evenings and weekends, ask for contemporary examples of how call lights are handled, and seek a candid account of medication administration processes. Request a meeting with the therapy director and the administrator to gauge responsiveness and transparency. Check current resident activity levels and social engagement during a typical day, and observe the cleanliness and odor - these aren't secondary details in a facility balancing rehab potential with long-term care realities. Hallmark is an option worth pursuing for those who prize compassionate care and rehab efficacy, but it is wise to evaluate whether the present staffing and infrastructure match the family's expectations for consistency and long-term stability.
71 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Peoria Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hallmark House Nursing Center in Pekin, IL is an assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The community provides a range of amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, a small library, and Wi-Fi/high-speed internet throughout the facility. Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions are accommodated.
The care services provided at Hallmark House Nursing Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available for those who need it. Additionally, there is a dedicated staff to manage medication and provide assistance with diabetes diets.
Hallmark House Nursing Center also focuses on mental wellness with a comprehensive program designed to enhance cognitive abilities and emotional well-being. Transportation arrangement for non-medical purposes as well as transportation to doctors' appointments are available to ensure residents can easily access necessary services outside the community.
Residents at Hallmark House can enjoy various activities both within the community and nearby. Planned day trips and scheduled daily activities are organized by the staff while residents also have the opportunity to participate in resident-run activities. Fitness programs are offered to promote physical health, while concierge services are available for any additional needs or requests.
In terms of location, Hallmark House Nursing Center benefits from being surrounded by several amenities in close proximity. There are cafes, parks, pharmacies, restaurants, transportation options, places of worship nearby making it convenient for residents to access various services and facilities.
Overall, Hallmark House Nursing Center provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and engaging in fulfilling activities.
Hallmark House Nursing Center is located at 2501 Allentown Road, Pekin, IL 61554 in Tazewell County, Illinois
Hallmark House Nursing Center on seniors.fyi includes 3 photos including images showing landscaping, nursing home, garden, residential building, parking, and more.
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