Villas of Holly Brook & Reflections - Pekin

Pros

• The friendly people who work at Villas of Holly Brook make it a welcoming and happy place to live.
• The facility is clean, modern, and offers a variety of activities for the residents.
• The staff at Villas of Holly Brook are caring, loving, and go above and beyond to provide excellent care.
• Many residents enjoy living at Villas of Holly Brook and feel well looked after by the staff.
• The facility is beautiful and offers a wide range of amenities for the residents to enjoy.
• The staff at Villas of Holly Brook are friendly, helpful, and create a positive environment for the residents.
• The building is clean, well-maintained, and provides a comfortable living environment for the residents.
• The staff at Villas of Holly Brook are compassionate and treat the residents with kindness and respect.
• Residents appreciate the variety of activities and outings offered by Villas of Holly Brook.
• The food at Villas of Holly Brook is delicious and reminiscent of home cooking.

Cons

• "Major lack of communication with my Grandma's hospice team and Villas staff while she was passing on."
• "A lot of the staff really don't have the right disposition and caring personality needed to provide special care to Dementia residents."
• "In my observation and my opinion, Villas of Hollybrook/Reflections Memory are not equipped to handle the needs of their dementia residents!!"
• "Sometimes I would push the bell and it would be 30 minutes before someone came to the room."
• "The Aids just stand by some plant in the dinning room and ignore their patients that need help getting back to their room after meal or you cant find one at all because they are hiding in the breakroom."
• "The Charge nurse is rude and rolls her eyes at anyone that has a question most the time I walked in to the building to see my loved one she was at the front desk making jokes with the other aids that were sitting on the desk top."

Review

Villas of Hollybrook in Pekin, Illinois offers both assisted living and Reflections memory care units for seniors. However, according to a reviewer, the level of care provided does not meet the high price charged by the facility. There is a major lack of communication between the Villas staff and the hospice team during one resident's end-of-life care. The reviewer also noted that many staff members lack the disposition and caring personality needed to provide special care to dementia residents.

While the assisted living side of Villas of Hollybrook received praise for its care, things changed when a resident's dementia worsened and they needed to move to the memory care unit. The rent increased, but the quality of care went down. Some staff members were described as cold and inconvenienced when asked for help. To make matters worse, there was no nurse on duty at night, which caused an issue when a hospice nurse couldn't access medication for a resident in need.

Another reviewer expressed disappointment with the overall communication and lack of attention given to their mother's best interests during their visit. However, other reviewers found joy in their experience at Villas of Hollybrook. One praised the friendly staff and new friends made at the facility, while another enjoyed the entertainment provided, such as Christmas carol performances by children.

On the Reflections Memory Care side of Villas of Hollybrook, there were mixed reviews. While one reviewer appreciated the cleanliness and appearance of the facility during their visit, they soon found out that key staff members had left shortly after. The remaining staff had little understanding of hospice care and often argued about medication administration or strict schedules. Despite this negative experience, they did note that most CNAs were friendly and helpful.

Unfortunately, another reviewer had a more concerning experience with neglectful aides who ignored patients or hid in breakrooms instead of providing assistance. They also mentioned rude behavior from a charge nurse. On the other hand, some reviewers spoke highly of the facility, praising its modern and clean environment, informative staff, and various activities available for residents.

Overall, Villas of Hollybrook in Pekin seems to have a mix of positive and negative experiences. While some residents and their families appreciate the care provided and enjoy their time there, others feel that improvements are needed in terms of communication, staffing attitudes, and attention given to end-of-life care.

This area of Pekin, Illinois offers a variety of amenities and services that may be appealing for senior living. There are several physicians' offices nearby, as well as pharmacies and hospitals for convenient medical care. Restaurants, cafes, and a bowling alley provide opportunities for socializing and entertainment. Places of worship are also within a short distance for spiritual support. Parks and outdoor areas offer options for recreation and relaxation, while transportation services like cab companies and U-Haul rental make it easy to get around the area. Overall, this neighborhood provides a mix of conveniences and leisure activities that may be suitable for those seeking a comfortable and convenient living environment in their older years.

Physicians

• Dr Moul's Office (0.4 miles)
• Family Health Center of Pekin (1.7 miles)
• Midwest Urological Group (1.7 miles)
• Bard Optical - Pekin (1.7 miles)
• Fischer, Ashley Dr - Prohealth Pediatrics (1.8 miles)
• Merheb Surgical Arts (1.8 miles)
• Family Quick Care (1.8 miles)

Restaurants

• Sunset Lanes (1.5 miles)
• Hacienda Fuentes (1.6 miles)
• Kouri's Pub (1.6 miles)
• Jimmy John's (1.6 miles)
• McDonald's (1.7 miles)
• Culver's (1.8 miles)
• Taco Bell (1.8 miles)

Pharmacies

• The World Of Vitamins (1.5 miles)
• Pekin Hospital (1.6 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (1.9 miles)
• Unitypoint Healthpharmacy Pekin (2 miles)
• Park Court Pharmacy (2 miles)
• Pekin Prescription Lab (2.1 miles)

Transportation

• U-Haul Neighborhood Dealer (1.6 miles)
• Pekin Peoria Yellow Checker Cab (1.6 miles)
• Gate 3 (9.7 miles)
• General Downing - Peoria International Airport (PIA) (9.7 miles)

Places of Worship

• Bethesda Church of God (1.6 miles)
• Union Mission Center (2.7 miles)
• Southern Baptist Convention (2.8 miles)
• Valley Chapel Church (9 miles)
• Kingston Mines Methodist Church (9.7 miles)

Cafes

• Coffee Bar (1.6 miles)

Parks

• Dog Run (1.9 miles)
• Gene Miller Park (2.8 miles)
• Pekin Riverfront (2.8 miles)
• Powerton Fish and Wildlife Area (4 miles)
• PrairieWalk Pond and Dragonfly Landing (8.7 miles)
• Green Valley Centennial Park (8.7 miles)

Hospitals

• Progressive Health Systems (2 miles)
• Osf Prompt Care (9.2 miles)

Theaters

• Morton Cinema (8.9 miles)