Asbury Gardens Nursing & Rehab

212 Airport Road, North Aurora, IL 60542

For more information about senior living options: (844) 490-3973

4.1 from 48 reviews
5 stars
33
4 stars
3
3 stars
3
2 stars
0
1 stars
9

Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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    Overall Review of Asbury Gardens Nursing & Rehab

    Pros

    • pro The nursing team at Asbury Gardens is amazing.
    • pro Asbury Gardens staff go above and beyond in every way.
    • pro The nursing, front desk, and dining staff are caring and compassionate toward the residents.
    • pro The team at Asbury Gardens makes moving a loved one into the facility less stressful.
    • pro From move-in to daily operations, customer service at Asbury Gardens is top notch.
    • pro There are engaging activities for residents and a wonderful salon.
    • pro The space is well decorated, clean, and welcoming.
    • pro Joy, Jen, and Alex are rockstars who truly care about the residents.

    Cons

    • pro It's roach-infested and the customer service is terrible.
    • pro The care is horrible, with weight loss, theft of items from rooms, no toilet tissue, a strong urine odor, missing socks/undergarments, and even the TV cord taken; the place should be shut down immediately.
    • pro The memory care experience at this facility is horrific.
    • pro Some employees abuse handicapped parking spaces and show an attitude toward visitors.
    • pro If a parent has dementia, they should not be sent here.

    Review

    Asbury Gardens elicits a wide range of experiences from families and residents, with many reviews painting it as a place of genuine care and warmth, and a few accounts raising serious concerns. Several families express that the facility has been a blessing at a critical time, noting that it is clean, well-decorated, and offers a sense of home. For some, the decision to move a loved one there came after considering options that could accommodate Medicaid or a higher level of medical and daily living support. The overall impression from the positive reviews is that, when things align, the staff treat residents like members of a family, and the environment can feel welcoming and safe.

    A recurring positive thread focuses on the people who staff the facility. Families highlight nurses and frontline workers who are described as compassionate, attentive, and genuinely invested in residents' well?being. Names such as Helen, Dora, Nelia, Naomi, Shelby, Joy, Jen, and Alex appear repeatedly as examples of the kind of care and personal attention residents receive. Reviewers praise the nursing team for professionalism and heartfelt care, and they credit the staff with maintaining a high level of daily living support, especially for residents with changing health needs. The care teams are often described as "exemplary" and "true professionals" who go above and beyond to ensure residents feel seen and cared for.

    What also stands out in the positive stories is the sense that Asbury Gardens is not just about medical care but about quality of life. Several reviews point to the rehab staff and the Symbria therapy team as problem solvers who work diligently to optimize outcomes for residents. The on-site therapy experience is depicted as responsive and effective, contributing to better daily living and overall quality of life for patients who move through rehabilitation and into supportive living. Families repeatedly mention that the staff are not only skilled but also personable, with many residents and families echoing that the facility feels like a home and that staff members become part of an extended family.

    Beyond direct care, the facility is described as well organized in the admissions process and attentive to the emotional and logistical needs of families. Patients and families report that admissions coordinators and social workers provide clear guidance, coordinate with medical teams, and help families navigate transitions - from rehab to nursing care to Medicaid-supported living. Multiple accounts highlight the role of Jonathan/JR and other admissions staff as pivotal in reducing stress and guiding families through what can be a daunting process. The maintenance team also receives thanks for practical, hands?on help that makes move-in day smoother and ensures rooms are comfortable and safe.

    The social and recreational aspects of life at Asbury Gardens also receive praise. Reviewers describe a wide range of activities, a dedicated salon, and opportunities for residents to stay engaged and connected with others. The d?cor and cleanliness are repeatedly noted as important factors that contribute to a welcoming atmosphere. For families who cannot visit as often due to personal limitations or injuries, the staff's efforts to reach out, invite participation, and keep residents engaged are consistently highlighted as evidence that the facility prioritizes residents' emotional well-being as well as their physical health.

    Of course, not every review is glowing. The negative experiences call for serious attention. One account describes a scene of severe neglect - weight loss, theft of items, lack of basic supplies like toilet tissue, odors, and missing personal belongings, culminating in a strong warning to families with loved ones who have dementia. Additional concerns reference memory care experiences described as horrific, plus behaviors such as parking in handicapped spots without proper authorization and a difficult attitude from staff. These accounts portray a very different reality from the more hopeful narratives and underscore the need for vigilant oversight, transparent communication, and swift corrective action where care lapses occur.

    Taken together, the collection of reviews presents a nuanced portrait of Asbury Gardens. For many families, the facility represents a reliable, caring, and well?run environment where residents feel safe, valued, and connected to a supportive team. The dedicated staff, the emphasis on meaningful activities, and the thoughtful handling of transitions all contribute to positive experiences that families want to share and celebrate. Yet the serious negative reports remind us that no facility is beyond reproach, and they stress the importance of ongoing accountability, thorough auditing of care practices, and proactive family engagement. If you are considering Asbury Gardens, these mixed experiences suggest it would be wise to visit personally, meet the care team, review current resident plans, and assess whether the environment and staff align with your loved one's specific needs and expectations.

    Features

    Housing

    • 75 resident community capacity 75 resident community capacity

    Types of Care

    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Asbury Gardens Nursing & Rehab is a skilled nursing facility located in North Aurora, IL. We provide top-quality care and support for individuals who require assistance with their daily living activities. Our community offers a wide range of amenities to enhance the comfort and well-being of our residents.

    Our residents can enjoy various amenities such as a beauty salon, cable or satellite TV, community-operated transportation, and a computer center. For dining, we offer a restaurant-style dining experience where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions are also accommodated.

    We understand the importance of maintaining an active lifestyle, which is why we provide a fitness room, gaming room, small library, and wellness center for our residents to stay physically and mentally engaged. Outdoor spaces including gardens offer opportunities for relaxation and enjoying nature.

    At Asbury Gardens Nursing & Rehab, our dedicated staff is available round-the-clock to ensure the safety and well-being of our residents. We provide 24-hour call systems and supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure the proper administration of medications.

    In addition to our on-site offerings, we are conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options for easy accessibility.

    Overall, Asbury Gardens Nursing & Rehab provides a caring and comfortable environment for individuals seeking skilled nursing care in North Aurora. We strive to meet the unique needs of each resident while promoting independence and quality of life in a warm community setting.

    Nearby Places of Interest

    Theaters

    • Cinemark Tinseltown USA (0.4 miles)

    Cafes

    • Moka North Aurora (0.5 miles)
    • Starbucks (2.7 miles)
    • Panera Bread (2.7 miles)
    • Panera Bread (2.8 miles)
    • Panera Bread (5.3 miles)
    • Graham's 318 (6.1 miles)
    • Starbucks (6.3 miles)

    Hospitals

    • Provena Mercy Medical Center (0.8 miles)
    • Kendall Pointe Surgery Center (5.6 miles)

    Physicians

    • Fox Valley Pain Management (0.9 miles)
    • Advocate Medical Dryer (1 miles)
    • Indian Trail Medical Center (1.2 miles)
    • Animal House (1.5 miles)
    • Dreyer Medical Clinic (4.7 miles)
    • Fox Valley Family Physicians (5.5 miles)
    • Rush-Copley Center for Reproductive Health (5.6 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.6 miles)
    • Walgreens (2.7 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.7 miles)

    Places of Worship

    • Blessed Sacrament (1.2 miles)
    • Holy Cross Church (3.5 miles)
    • Our Lady of Mercy (5.5 miles)
    • St Peter Catholic Church (6.1 miles)

    Restaurants

    • Hardware Sustainable Gastropub and Brewery (2.4 miles)
    • Two Brothers Roundhouse (2.7 miles)
    • Wendy's (2.8 miles)
    • Stolp Island Social (2.8 miles)
    • Tavern On Broadway (2.9 miles)
    • Spartan House (3.2 miles)
    • Wendy's (3.7 miles)

    Transportation

    • Aurora Transportation Center (2.7 miles)
    • Metra - Geneva Station (5.9 miles)

    Parks

    • Batavia Riverwalk (3.9 miles)
    • Memorial Park (4 miles)
    • Phillips Park (4.6 miles)
    • Waubonsie Lake Park (5.3 miles)
    • Jericho Lake Dog Park (6.1 miles)
    • Wheatland Park (6.9 miles)
    • Wil-O-Way Park (7.7 miles)

    Frequently Asked Questions

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