212 Airport Road, North Aurora, IL 60542
For more information about senior living options: (844) 490-3973
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Asbury Gardens elicits a wide range of experiences from families and residents, with many reviews painting it as a place of genuine care and warmth, and a few accounts raising serious concerns. Several families express that the facility has been a blessing at a critical time, noting that it is clean, well-decorated, and offers a sense of home. For some, the decision to move a loved one there came after considering options that could accommodate Medicaid or a higher level of medical and daily living support. The overall impression from the positive reviews is that, when things align, the staff treat residents like members of a family, and the environment can feel welcoming and safe.
A recurring positive thread focuses on the people who staff the facility. Families highlight nurses and frontline workers who are described as compassionate, attentive, and genuinely invested in residents' well?being. Names such as Helen, Dora, Nelia, Naomi, Shelby, Joy, Jen, and Alex appear repeatedly as examples of the kind of care and personal attention residents receive. Reviewers praise the nursing team for professionalism and heartfelt care, and they credit the staff with maintaining a high level of daily living support, especially for residents with changing health needs. The care teams are often described as "exemplary" and "true professionals" who go above and beyond to ensure residents feel seen and cared for.
What also stands out in the positive stories is the sense that Asbury Gardens is not just about medical care but about quality of life. Several reviews point to the rehab staff and the Symbria therapy team as problem solvers who work diligently to optimize outcomes for residents. The on-site therapy experience is depicted as responsive and effective, contributing to better daily living and overall quality of life for patients who move through rehabilitation and into supportive living. Families repeatedly mention that the staff are not only skilled but also personable, with many residents and families echoing that the facility feels like a home and that staff members become part of an extended family.
Beyond direct care, the facility is described as well organized in the admissions process and attentive to the emotional and logistical needs of families. Patients and families report that admissions coordinators and social workers provide clear guidance, coordinate with medical teams, and help families navigate transitions - from rehab to nursing care to Medicaid-supported living. Multiple accounts highlight the role of Jonathan/JR and other admissions staff as pivotal in reducing stress and guiding families through what can be a daunting process. The maintenance team also receives thanks for practical, hands?on help that makes move-in day smoother and ensures rooms are comfortable and safe.
The social and recreational aspects of life at Asbury Gardens also receive praise. Reviewers describe a wide range of activities, a dedicated salon, and opportunities for residents to stay engaged and connected with others. The d?cor and cleanliness are repeatedly noted as important factors that contribute to a welcoming atmosphere. For families who cannot visit as often due to personal limitations or injuries, the staff's efforts to reach out, invite participation, and keep residents engaged are consistently highlighted as evidence that the facility prioritizes residents' emotional well-being as well as their physical health.
Of course, not every review is glowing. The negative experiences call for serious attention. One account describes a scene of severe neglect - weight loss, theft of items, lack of basic supplies like toilet tissue, odors, and missing personal belongings, culminating in a strong warning to families with loved ones who have dementia. Additional concerns reference memory care experiences described as horrific, plus behaviors such as parking in handicapped spots without proper authorization and a difficult attitude from staff. These accounts portray a very different reality from the more hopeful narratives and underscore the need for vigilant oversight, transparent communication, and swift corrective action where care lapses occur.
Taken together, the collection of reviews presents a nuanced portrait of Asbury Gardens. For many families, the facility represents a reliable, caring, and well?run environment where residents feel safe, valued, and connected to a supportive team. The dedicated staff, the emphasis on meaningful activities, and the thoughtful handling of transitions all contribute to positive experiences that families want to share and celebrate. Yet the serious negative reports remind us that no facility is beyond reproach, and they stress the importance of ongoing accountability, thorough auditing of care practices, and proactive family engagement. If you are considering Asbury Gardens, these mixed experiences suggest it would be wise to visit personally, meet the care team, review current resident plans, and assess whether the environment and staff align with your loved one's specific needs and expectations.
Asbury Gardens Nursing & Rehab is a skilled nursing facility located in North Aurora, IL. We provide top-quality care and support for individuals who require assistance with their daily living activities. Our community offers a wide range of amenities to enhance the comfort and well-being of our residents.
Our residents can enjoy various amenities such as a beauty salon, cable or satellite TV, community-operated transportation, and a computer center. For dining, we offer a restaurant-style dining experience where residents can enjoy delicious meals prepared by our skilled staff. Special dietary restrictions are also accommodated.
We understand the importance of maintaining an active lifestyle, which is why we provide a fitness room, gaming room, small library, and wellness center for our residents to stay physically and mentally engaged. Outdoor spaces including gardens offer opportunities for relaxation and enjoying nature.
At Asbury Gardens Nursing & Rehab, our dedicated staff is available round-the-clock to ensure the safety and well-being of our residents. We provide 24-hour call systems and supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure the proper administration of medications.
In addition to our on-site offerings, we are conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options for easy accessibility.
Overall, Asbury Gardens Nursing & Rehab provides a caring and comfortable environment for individuals seeking skilled nursing care in North Aurora. We strive to meet the unique needs of each resident while promoting independence and quality of life in a warm community setting.
Asbury Gardens Nursing & Rehab is located at 212 Airport Road, North Aurora, IL 60542 in Kane County, Illinois
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