Presence Mcauley Manor

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  • Interior

    A minimalist interior featuring a round mirror above a dark blue cabinet in a hallway.

  • Decor

    A modern chandelier with glass bubble lights creates a stylish and elegant ambiance.

  • Living Room

    A modern living room with a cozy sofa, artistic wall decor, and a dining area featuring a round table and chairs.

  • Building

    A suburban building with a modern architectural design, surrounded by trees on a clear day.

  • Bedroom

    A modern hospital room with a neatly made bed, nightstand, and decorative elements.

  • Artwork

    A modern waiting room featuring elegant seating and decorative elements.

  • Exercise Equipment

    A spacious and modern fitness center featuring exercise bikes and vibrant decor.

Presence Mcauley Manor

400 West Sullivan Road, Aurora, IL 60506

For more information about senior living options: (844) 490-3973

4 from 53 reviews
5 stars
37
4 stars
4
3 stars
0
2 stars
1
1 stars
11

Skilled Nursing Facility

Overall Review of Presence Mcauley Manor

Pros

  • pro The facility is clean and the team provides excellent service and care.
  • pro The administration team provides great customer service to residents and visitors.
  • pro The facility is very nice and clean, and the staff are friendly and helpful.
  • pro Friends and loved ones who stayed there spoke highly of the quality of care and the clean environment.
  • pro The staff are great and attentive, making Avantara Aurora a top choice for skilled rehab.
  • pro The care at Avantara Aurora is outstanding, with kind, professional staff genuinely invested in recovery.
  • pro The staff greet visitors warmly and make them feel like VIPs, while care remains attentive.
  • pro The facility is wonderful, clean, and the staff are attentive and helpful.
  • pro The level of service at Avantara Aurora is exceptional, with pride shown by every team member.
  • pro The coordination across administrators, the Director of Nursing, and the scheduling team is seamless and compassionate.
  • pro The atmosphere is very nice and the staff are excellent; it is highly recommended.
  • pro The facility is clean and inviting; staff are helpful; administration is hands-on; there are activities and space for family gatherings.
  • pro The front desk staff are welcoming, residents are well groomed and cared for, and management is kind and considerate.
  • pro The facility is clean and odor-free, with residents seeming happy about their stay.

Cons

  • pro One reviewer stated that Avantara Aurora is the worst place to take a loved one.
  • pro They reported that the room was not kept clean.
  • pro They reported that labs would come to draw blood and leave it on the floor.
  • pro They criticized the owner's response to positive reviews as strange.
  • pro They observed a CNA arguing with an 85-year-old resident.
  • pro They felt the staff were unprofessional for not returning calls.

Review

Avantara Aurora presents itself in many reviews as a facility where cleanliness, warmth, and a strong commitment to patient-centered care are central. Visitors repeatedly describe the environment as bright, well-maintained, and inviting, noting that the halls feel welcoming and that there is a consistent emphasis on keeping the surroundings clean and free of odors. The front desk and administrative areas are often highlighted as friendly and responsive, with families feeling that they are treated with care and respect from the moment they walk in. Overall, the ambiance is described as peaceful and home-like, which helps ease the experience of having a loved one in care.

A core strength praised across many notes is the quality and attentiveness of the care team. The therapy program is frequently singled out as a standout, with particular appreciation for the personalized, motivating, and effective approach led by a therapist named Chris. The nursing team receives similar accolades, including the CNAs in the Coral and Altice units, who are described as compassionate, attentive, and professional. Wound care is specifically commended by Leah, whose expertise is said to make a tangible difference in healing. Reviewers consistently emphasize that care is delivered with dignity, respect, and a sense of genuine investment in the residents' recovery and well-being, from the therapy department to the voices of those who coordinate daily care.

Families also paint a picture of a cohesive, supportive administrative culture. The leadership is described as hands-on and deeply involved in residents' day-to-day lives, with administrators and the Director of Nursing working together to ensure safety, comfort, and open communication. The scheduling team is praised for coordinating care in a seamless way, so residents don't feel abandoned or neglected. This sense of teamwork appears to extend to the entire campus, where administrators, clinicians, and care staff are depicted as operating as a single, caring family that prioritizes each resident's dignity and sense of personal value.

Many individual accounts celebrate specific, heartening moments of service. A variety of residents' relatives recount VIP-like reception experiences, attentive nursing and food service staff, and a general sense that someone is always paying attention to the resident's needs. Stories reflect a broad spectrum of care - from the front desk's welcoming demeanor to the nurses who check in regularly to ensure questions are answered and concerns addressed. Several reviewers point to the quality of life enhancements that accompany attentive care, describing the staff as kind, patient, and consistently engaged in making each day meaningful for residents, whether through daily routines, activities, or spontaneous moments of reassurance.

There are notable testimonials about the facility's positive impact on both physical and mental well-being. One account highlights an 82-year-old grandmother's rehabilitation after knee surgery and the emotional relief of moving out of an abusive situation into a more supportive environment. The care provided is noted not only for its clinical effectiveness but also for its emotional and psychological support, which helps improve overall well-being. Reviewers commonly reference the responsive, involved approach during COVID-19 restrictions, praising how the facility maintained safety while still ensuring residents received attentive, compassionate care. The overall message is that Avantara Aurora can feel like a safe, dignified, and understanding home during challenging health journeys.

Yet, no picture is without its shadows. A handful of reviews describe serious drawbacks that contrast with the otherwise laudatory tone. Some visitors call Avantara Aurora the worst place to care for a loved one, pointing to specific incidents of poor room cleanliness, blood left on the floor after lab work, and a sense of being understaffed. In these accounts, the emotional impact of rushed or inconsistent care is palpable, with concerns about showering, cleanliness, and overall resident pride in appearance raised as focal points. These reviews also mention longer-than-desired response times to call lights and questions, as well as concerns about food quality. While these voices are in the minority, they highlight real experiences that families must weigh when considering placement.

Communication and accountability emerge as additional areas of contention in certain stories. A particular episode involves difficulty arranging placement for a father, with promises of help that did not come to fruition and a perception that staff did not follow through on commitments. The frustration is amplified by reports of unavailability or delayed responses from specific staff members, such as a receptionist and a point person named Cynthia Doege, whose failures to return calls left a family feeling stranded. These experiences underscore the importance of consistent, transparent communication and reliable responsiveness, especially when families are navigating the sensitive process of choosing a care setting.

Finally, there are indications of evolving ownership and evolving standards. Some reviewers acknowledge that the facility is now under different ownership, with references to Avantara Aurora (Legacy) and shifting leadership that may influence day-to-day operations and perceptions. The sentiment across these notes is a mix of optimism about improved processes and concern about the consistency of care in the context of organizational change. Taken together, the collection of reviews paints a complex portrait: Avantara Aurora is a place where many residents and families experience high-quality, compassionate care, strong clinical leadership, and a clean, welcoming environment; but it is also a setting where staffing challenges, occasional lapses in communication, and inconsistent experiences merit careful attention and ongoing improvement. In short, it is a facility that offers substantial strengths and genuine care, while reminding prospective families to inquire about current staffing levels, food quality, and communication practices to ensure alignment with their expectations and needs.

Features

Housing

  • 87 resident community capacity 87 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Presence Mcauley Manor in Aurora, IL is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.

Residents can enjoy the convenience and luxury of having a beauty salon on site, ensuring they always look and feel their best. They can also relax and unwind with access to cable or satellite TV in their fully furnished apartments.

Transportation is made easy with community-operated transportation services available for both non-medical needs and medical appointments. The computer center allows residents to stay connected with loved ones through high-speed internet access, while the small library provides a peaceful space for reading and studying.

The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the community's skilled kitchen staff. Special dietary restrictions are accommodated to ensure that everyone's nutritional needs are met.

The variety of activities available at Presence Mcauley Manor cater to different interests and preferences. Fitness programs keep residents active while planned day trips provide opportunities for exploration and adventure. Resident-run activities foster a sense of community, while scheduled daily activities ensure there is always something exciting to do.

The location of Presence Mcauley Manor is ideal, with several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby. This makes it easy for residents to access various services and entertainment options within a short distance from their home.

With 24-hour call systems and supervision, assistance with daily living activities such as bathing and dressing is readily available whenever needed. Medication management ensures that residents receive the correct dosages at the proper times while a mental wellness program promotes emotional well-being.

Overall, Presence Mcauley Manor offers a warm and inclusive environment where seniors can thrive. The array of amenities and care services make it an exceptional choice for individuals looking for an assisted living community that prioritizes their comfort, safety, and overall well-being.

Nearby Places of Interest

Hospitals

  • Provena Mercy Medical Center (0.2 miles)
  • Kendall Pointe Surgery Center (4.9 miles)

Physicians

  • Fox Valley Pain Management (0.2 miles)
  • Advocate Medical Dryer (0.3 miles)
  • Indian Trail Medical Center (0.5 miles)
  • Animal House (2 miles)
  • Rush-Copley Center for Reproductive Health (5 miles)
  • Rush Copley Physicians Office (5 miles)
  • Dreyer Medical Clinic (5.4 miles)

Theaters

  • Cinemark Tinseltown USA (0.3 miles)
  • AMC Showplace Naperville 16 (8 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.1 miles)
  • Walgreens (4.4 miles)

Cafes

  • Moka North Aurora (1.1 miles)
  • Panera Bread (2.5 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.2 miles)
  • Panera Bread (6 miles)
  • Starbucks (6.4 miles)
  • Graham's 318 (6.7 miles)

Places of Worship

  • Blessed Sacrament (1.7 miles)
  • Holy Cross Church (4.1 miles)
  • Our Lady of Mercy (5.1 miles)
  • St Peter Catholic Church (6.8 miles)

Transportation

  • Aurora Transportation Center (2.1 miles)
  • Metra - Geneva Station (6.5 miles)

Restaurants

  • Two Brothers Roundhouse (2.1 miles)
  • Stolp Island Social (2.2 miles)
  • Tavern On Broadway (2.2 miles)
  • Wendy's (2.6 miles)
  • Spartan House (2.6 miles)
  • Hardware Sustainable Gastropub and Brewery (2.8 miles)
  • Wendy's (4.4 miles)

Parks

  • Phillips Park (4 miles)
  • Batavia Riverwalk (4.5 miles)
  • Memorial Park (4.7 miles)
  • Waubonsie Lake Park (4.8 miles)
  • Jericho Lake Dog Park (5.6 miles)
  • Wheatland Park (6.4 miles)
  • Hudson Crossing Park (7.2 miles)

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