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4 from 64 reviews
5 stars
43
4 stars
5
3 stars
0
2 stars
2
1 stars
14
Overall Review of Presence Mcauley Manor
common22 reviews mention this
Staff attentiveness stands out
Residents describe staff who are consistently kind and responsive.
Across reviews, residents and families repeatedly say the team is friendly, helpful, and quick to answer questions or concerns. Multiple mentions call out specific nursing, CNA, activities, therapy, and administration staff as dependable day to day. A few reviews also say it was harder to get help quickly, so responsiveness can vary depending on the situation.
common14 reviews mention this
Cleanliness is repeatedly praised
The facility’s cleanliness is a frequent point of praise.
Many reviews highlight a clean, well-kept environment and some mention that the building did not have odors. Several families connect cleanliness with feeling comfortable and confident in care. On the other hand, a small set of reviews report cleanliness problems, including a room left dirty or housekeeping not showing up.
caveat8 reviews mention this
Dining gets mixed mentions
Dining quality is uneven, with some people very satisfied.
Some residents and families say the food is very good, and one review mentions alternate meal options if planned food isn’t to their liking. Others are less impressed, including comments about food being gross or not meeting expectations. Even in positive dining notes, at least one reviewer frames it as good rather than top-tier restaurant quality.
differentiator10 reviews mention this
Skilled nursing and therapy
Residents describe therapy and nursing care as central to recovery.
Because this is a skilled nursing setting, multiple reviews focus on rehab outcomes and day-to-day clinical support. Families mention physical and occupational therapy and describe therapists as helpful, encouraging, and effective. Reviews also reference wound care expertise and medication-related support, aligning with the care services listed for this community.
caveat5 reviews mention this
Response times and staffing concerns
A recurring concern is getting help quickly when needed.
Some reviews mention staffing or responsiveness gaps, including delays after pressing for assistance. There are also serious negative accounts involving a fall and delayed notification, which clearly heightens concern about getting timely help. Even otherwise positive reviews that mention communication issues suggest that reaching staff can be difficult at times.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
87 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Provena Mercy Medical Center (0.2 miles)
Kendall Pointe Surgery Center (4.9 miles)
Physicians
Fox Valley Pain Management (0.2 miles)
Advocate Medical Dryer (0.3 miles)
Indian Trail Medical Center (0.5 miles)
Animal House (2 miles)
Rush-Copley Center for Reproductive Health (5 miles)
Rush Copley Physicians Office (5 miles)
Dreyer Medical Clinic (5.4 miles)
Theaters
Cinemark Tinseltown USA (0.3 miles)
AMC Showplace Naperville 16 (8 miles)
Pharmacies
Walgreens (0.6 miles)
Walgreens (1.2 miles)
Walgreens (1.9 miles)
Walgreens (2.3 miles)
Walgreens (2.7 miles)
Walgreens (3.1 miles)
Walgreens (4.4 miles)
Cafes
Moka North Aurora (1.1 miles)
Panera Bread (2.5 miles)
Starbucks (3 miles)
Panera Bread (3.2 miles)
Panera Bread (6 miles)
Starbucks (6.4 miles)
Graham's 318 (6.7 miles)
Places of Worship
Blessed Sacrament (1.7 miles)
Holy Cross Church (4.1 miles)
Our Lady of Mercy (5.1 miles)
St Peter Catholic Church (6.8 miles)
Transportation
Aurora Transportation Center (2.1 miles)
Metra - Geneva Station (6.5 miles)
Restaurants
Two Brothers Roundhouse (2.1 miles)
Stolp Island Social (2.2 miles)
Tavern On Broadway (2.2 miles)
Wendy's (2.6 miles)
Spartan House (2.6 miles)
Hardware Sustainable Gastropub and Brewery (2.8 miles)
Presence Mcauley Manor on seniors.fyi includes 7 photos including images showing interior, decor, artwork, exercise equipment, exercise room, excercise equipment, living room, dining table, and more.
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Exercise Equipment, Gym, Exercise Room, Fitness Center, and Excercise Equipment
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