The Pearl of Naperville
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Information last verified:
200 Martin Avenue, Naperville, IL 60540
For more information about senior living options: (844) 490-3973
The Pearl of Naperville offers a semi-private room at a monthly rate of $7,800, which positions it above the average costs observed in DuPage County and the broader Illinois market. In DuPage County, similar accommodations are priced around $5,848, while the state average stands at $5,146 for semi-private options. This suggests that The Pearl of Naperville provides a premium experience that may reflect enhanced amenities or services tailored to meet the needs of its residents. While the higher cost may initially seem daunting, it is essential for prospective residents and their families to consider the overall value and quality of care that accompany this investment in a supportive living environment.
| Floor plans | The Pearl of Naperville | DuPage County | Illinois |
|---|---|---|---|
| Semi-Private | $7,800 | $5,848 | $5,146 |
The Pearl's staff are caring and supportive. The therapy team is thorough, compassionate, and highly skilled. Rainia, Shaw, Marayah, and Kayla are top-notch and genuinely caring toward their patients. The Pearl feels like coming home to a family that cares. Dakota, the nursing supervisor, keeps the building running smoothly and sets the tone for the entire facility. The facility is clean, modern, and well maintained. The CNAs and nurses are awesome, and the environment is friendly. The care delivered is professional, empathetic, and attentive. The addition of in-house dialysis expands the facility's comprehensive care. The admissions team is excellent, and management is attentive and responsive. The food service is excellent, with high-quality meals for residents. Renovations have produced a beautiful, serene, and inviting space. Families feel confident in the care provided and appreciate the staff's dedication. The staff interact warmly with residents, creating a welcoming atmosphere.
One reviewer states that the staff are rude and condescending and negligent, risking an ER visit for a family member. The facility is described as filthy and unclean, with hallways smelling of poop and rooms not properly cared for, indicating staffing issues. There is a report of no security and money stolen from a resident, with no investigation conducted. A reviewer claims the facility is under construction and should be closed down. It is alleged that a patient was dehydrated and malnourished and left to die. The administration is criticized for poor communication and for failing to return calls or provide promised paperwork. Night and weekend staff are said to behave differently, with neglectful care compared to daytime staff. Several reviewers say it is not a good place for a loved one and would not recommend it. A reviewer contends that some reviews are manufactured to boost ratings and calls for new administration.The Pearl of Naperville is best suited for families seeking a robust rehab track and long-term care in a warm, engaged environment where therapy and daily activities drive the resident experience. It works well for seniors who respond to a highly involved therapy staff, who value consistent nursing attention, and who want a built-in ecosystem that supports recovery and ongoing living needs. The community’s recent renovations and pleasant public spaces contribute to a sense of home, while the therapy rooms, dining areas, and social programming create practical pathways to regain function and enjoy daily life. For families, the Pearl offers ready-made access to rehab services, social engagement, and the potential to add in-house dialysis as capacity expands, all within a location that’s convenient to Edward Hospital. In short, this is a strong fit when rehabilitation and an active, resident-centered culture are priorities.
Nevertheless, this facility may not be the right fit for every situation. Key cautions center on the consistency of administrative processes and night-to-weekend staffing. Several reviews flag delays around power-of-attorney paperwork, admissions details, and follow-up communications after hours. There are also recurring concerns about care gaps during less-monitored shifts, which can heighten anxiety for families relying on timely updates and decisive action. For families that demand flawless 24/7 communication, a rock-solid security record, and uniformly reliable staffing across all shifts, alternatives in the area may offer more predictable experiences. Those who are especially sensitive to ongoing construction or who prefer a single, clearly structured leadership style across weekends might want to compare Pearl against other options before committing.
The strongest positives in favor of Pearl are often the most tangible gains in daily life and recovery. The therapy program is repeatedly described as thorough, compassionate, and outcome-focused, with therapists and rehab techs who seem genuinely dedicated to progress. Nursing and CNA teams are frequently praised for attentiveness and reliability, creating a sense of safety and comfort for residents. The environment benefits from ongoing modernization: clean, well-kept spaces, bright common areas, and improved dining and therapy facilities that support participation and mood. Food quality and engaging activities also contribute meaningfully to satisfaction, as do the visible signs of personal attention, staff asking residents about preferences, celebrating milestones, and making personal connections. When these elements align, Pearl delivers real value beyond basic care.
Operational leadership appears to be a decisive factor in how consistently the positives show up. Numerous accounts single out a proactive nursing supervisor and an administrator who keeps renovation momentum moving, plus front-desk and social-work teams praised for accessibility and clarity. The improvements from remodeling, especially in the dining room, therapy spaces, and public areas, help residents feel more at ease and supported. Call-light responsiveness has been noted as improving with renovations, reinforcing the sense that the facility is moving in the right direction. Yet the same voices remind that stability across all shifts remains essential; without steady night and weekend leadership, even well-designed spaces can fail to deliver on reliability. The Pearl’s future performance hinges on preserving a cohesive, consistently executed culture across every shift.
Red flags deserve careful scrutiny. While many experiences are positive, several reviews highlight serious concerns that require verification through a careful, on-site assessment. Reports of neglect or delayed responses that led to hospital visits cannot be dismissed and should prompt direct questions about staffing models, monitoring protocols, and escalation procedures. Confidentiality breaches and staff discussions about residents in hallways suggest culture issues that leadership must address with explicit policies and real accountability. Security concerns, including claims of theft and insufficient investigations, underscore the need for rigorous safety measures and transparent incident reporting. Construction activity, while a sign of modernization, can also disrupt routines; prospective residents should ask for a current construction schedule and a plan to minimize disruption to care, meals, and privacy. These issues are not universal, but they are credible signals that demand proactive inquiry.
For families weighing the options, Pearl remains a credible choice for those who prioritize robust rehabilitation, attentive daily care, and a welcoming, home-like atmosphere, provided due diligence is performed. The decisive steps are clear: tour multiple times, request candid conversations with the therapy director and nursing leadership, and observe interactions across shifts. Verify the POA and admissions process, and insist on concrete timelines for any pending paperwork. Ask about the timeline for dialysis expansion and how it will integrate with current rehab and long-term care services. Probe night and weekend staffing patterns, and request unfiltered feedback from current residents and families about call-light response, cleanliness, and safety. If these checks yield reassuring answers, Pearl offers a practical, compassionate environment where recovery, dignity, and daily life can flourish.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (20 miles away) Chicago Midway (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.The Pearl of Naperville in Naperville, IL, is a vibrant and well-equipped assisted living community that offers residents a comfortable and engaging lifestyle. With a range of amenities and care services, The Pearl of Naperville strives to provide its residents with a high level of comfort, convenience, and personalized care.
At The Pearl of Naperville, residents can enjoy the convenience of an on-site beauty salon, allowing them to easily maintain their personal grooming needs. Cable or satellite TV is available in each resident's room to ensure they have access to their favorite shows and entertainment. Community operated transportation is also provided, offering residents convenient access to nearby destinations such as shopping centers or social outings.
For those interested in staying connected digitally, there is a computer center available for use. This allows residents to keep in touch with family and friends via email or social media platforms. The dining room at The Pearl of Naperville offers restaurant-style dining experiences where residents can savor delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that each resident receives appropriate nutrition.
To promote physical well-being, a fitness room is available for exercise enthusiasts. Residents can engage in various fitness programs tailored to their abilities and preferences. Additionally, an outdoor space allows for leisurely walks or gardening activities for those who appreciate spending time outdoors.
The assisted living community also provides housekeeping services to ensure that residents' living spaces are always clean and tidy. Move-in coordination assistance is offered to help ease the transition into the community.
The Pearl of Naperville features a small library where avid readers can indulge in their literary interests. There is also a gaming room where residents can engage in friendly competition or socialize with fellow residents over board games or cards.
Residents' overall well-being is prioritized through various care services provided by trained staff members. These services include 24-hour call systems for emergencies, 24-hour supervision for added safety, assistance with daily living tasks such as bathing and dressing, as well as assistance with transfers for those with mobility challenges.
Medication management services ensure that residents receive their prescribed medications timely. Mental wellness programs are also offered to support emotional and cognitive health. Transportation arrangements for non-medical purposes are available, allowing residents to easily access local amenities and appointments.
With an array of nearby cafes, parks, pharmacies, physicians, restaurants, and theaters, The Pearl of Naperville offers residents convenient access to the surrounding community's recreational activities and healthcare services. Additionally, concierge services are provided to assist residents in planning day trips or engaging in resident-run activities.
Overall, The Pearl of Naperville is a welcoming assisted living community that aims to provide its residents with an enriching and comfortable lifestyle while offering personalized care services tailored to their unique needs.
This part of Naperville, Illinois offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, parks, cafes, physicians, theaters, places of worship, hospitals, and transportation options. With multiple Walgreens locations nearby for your medication needs, as well as a variety of dining options ranging from fast food to upscale dining experiences like Meson Sabika and Solemn Oath Brewery. The area also provides plenty of green spaces for leisurely walks or picnics at parks like Burlington Park and Wil-O-Way Park. Additionally, there are reputable medical facilities such as Northwestern Medicine Proton Center and DuPage Medical Center in close proximity for any healthcare needs. Overall, this neighborhood offers a well-rounded community with all the necessary resources for a comfortable senior living experience.
The Pearl of Naperville offers a semi-private room at a monthly rate of $7,800, which positions it above the average costs observed in DuPage County and the broader Illinois market. In DuPage County, similar accommodations are priced around $5,848, while the state average stands at $5,146 for semi-private options. This suggests that The Pearl of Naperville provides a premium experience that may reflect enhanced amenities or services tailored to meet the needs of its residents. While the higher cost may initially seem daunting, it is essential for prospective residents and their families to consider the overall value and quality of care that accompany this investment in a supportive living environment.
The Pearl of Naperville is located at 200 Martin Avenue, Naperville, IL 60540 in DuPage County, Illinois
The Pearl of Naperville on seniors.fyi includes 7 photos including images showing interior, healthcare, office, lighting, decor, bedroom, windows, reception desk, and more.
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