Seva Senior Home Care Services LLC Naperville IL in Naperville, IL

Pros

• Seva Senior Home Care provides caregivers who are caring, punctual, and respectful, delivering genuine compassion and patience.
• The team treats every senior with warmth, respect, and dignity, with excellent communication and a dedication to quality care.
• The staff are warm, sincere, and provide excellent in-home care, adapting to varying needs with ease.
• Anita and other aides exemplify prompt, meticulous, and exemplary care, making the process easy for families.
• The caregivers are compassionate, respectful, and truly wonderful, with well-managed schedules and clear communication.
• The agency is professional and easy to work with, consistently offering support and accessible care.
• Seva's caregivers go the extra mile, and the staff are friendly and helpful, helping families feel supported.
• Seva is licensed, bonded, and insured, giving peace of mind to clients and their families.
• The office team is responsive and helpful, quickly addressing questions and concerns.
• The services are a major blessing to families, providing reliable care and peace of mind.

Cons

• One reviewer claimed that not changing residents' diapers during lunch hours constitutes elder abuse.
• Another reviewer described the worst experience with the owners, noting that they used very rude language.

Review

Seva Senior Home Care Services LLC in Naperville is best suited for families seeking deeply personal, in-home support that allows an aging loved one to remain at home rather than move into a facility. The program excels when a steady team of caregivers delivers patient-centered assistance, preserving routines and dignity in familiar surroundings. It works well for households that prize proactive communication with a dedicated care coordinator, flexible scheduling, and the ability to tailor services - from daily living help to companionship - without relinquishing home-based independence.

Those pursuing a facility-like environment with built-in social programming, or those requiring intensive medical oversight from licensed nurses around the clock, should consider alternatives. A few reviewers flagged leadership interactions as potentially challenging, signaling that not every family will encounter a uniformly polished experience at every touchpoint. For families sensitive to tone in management or needing crystal-clear, highly structured governance, a more traditional agency with a larger leadership layer might feel more predictable.

The strongest positives center on the caregivers themselves: warm, respectful, punctual, and genuinely attentive to individual needs. Reviews routinely describe care that preserves dignity, shows patience, and creates genuine peace of mind for families. Communication stands out as a core strength - care coordinators and office staff respond promptly, coordinate schedules, and stay accessible, sometimes after hours. This combination produces a practical, trusted caregiving backbone that makes it feasible to adjust plans as circumstances evolve, all while enabling seniors to stay safely at home.

Nevertheless, the experience is not universally flawless. One reviewer raised a serious grievance about care practices during mealtime, and another cited rude language from the owners. These signals point to potential inconsistencies in leadership tone or policy, underscoring that experiences can vary by team and moment. It is prudent to verify how the agency handles conflicts, caregiver coaching, and escalation procedures, and to arrange an in-person meeting with the care coordination team to gauge alignment with family expectations.

Those strengths tend to offset the drawbacks because the care teams are highly professional, experienced, and consistently praised for going the extra mile. The ability to tailor schedules, the depth of caregiver screening, and the emphasis on respect and dignity create a reliable foundation that often outweighs leadership friction. In practice, families report feeling supported not only by capable caregivers but also by a responsive office that coordinates timing, insurance questions, and daily routines - delivering a true at-home care experience rather than a transition into a facility.

For families weighing options in Naperville, Seva Senior Home Care Services offers a compelling balance of warmth, flexibility, and practical reliability for in-home senior support. The recommended next step is a structured consultation with the care coordinator, plus an opportunity to meet caregivers and, if possible, the owner or regional supervisor to discuss communication preferences and escalation pathways. If the priority is steadfast in-home care with a strong emphasis on dignity and family partnership - and a willingness to address leadership concerns head-on - Seva stands out as a prudent choice compared with more impersonal providers.

Restaurants

• Vasili's (0.3 miles)
• Meson Sabika (1 miles)
• Portillo's Hot Dogs (1.3 miles)
• McDonald's (1.7 miles)
• McDonald's (2.1 miles)
• Culver's (2.1 miles)
• Solemn Oath Brewery (2.1 miles)

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.1 miles)
• Oswald's Pharmacy (1.4 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.8 miles)

Parks

• Burlington Park (0.9 miles)
• Cress Creek Park (1.4 miles)
• Wil-O-Way Park (1.9 miles)
• Surrey Ridge Park (2.2 miles)
• Seven Gables Park (4.9 miles)
• Champions Park (5.2 miles)
• 95th Street Community Plaza Splash Pad (5.4 miles)

Cafes

• Peet's Coffee and Tea (0.9 miles)
• Starbucks (2 miles)
• Starbucks (3.3 miles)
• Starbucks (4 miles)
• Panera Bread (6.6 miles)
• Starbucks (6.6 miles)

Physicians

• Northwestern Medicine Proton Center (2.2 miles)
• Northwestern Medicine Orthopaedics Warrenville (2.7 miles)
• The Dermatology Institute (3.6 miles)
• Dreyer Medical Clinic-Fox Valley Villages (3.8 miles)
• Edward Medical Group (4.9 miles)
• Dupage Medical Group (5.2 miles)
• Dupage Medical Group (6.1 miles)

Theaters

• Cinemark (4 miles)
• AMC Showplace Naperville 16 (5.3 miles)

Hospitals

• DuPage Medical Center (5.1 miles)
• Marianjoy Rehabilitation Hospital and Clinics (5.5 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (6.9 miles)
• Central Dupage Hospital (6.9 miles)

Places of Worship

• Our Lady of Mercy (5.7 miles)
• College Church (6.9 miles)

Transportation

• Metra (5.8 miles)