Arista Healthcare

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  • Interior

    A rehabilitation center therapy room equipped with exercise machines and furniture for therapy sessions.
  • Decor

    A cozy lobby area with seating and warm decor.
  • Living Room

    A cozy sitting area with two chairs and a small table, complemented by decorative wall art.
  • Building

    A brick building with a central entrance and surrounding landscaping.
  • Bedroom

    A cozy bedroom with a single bed, chair, and a large window allowing natural light.
  • Windows

    An outdoor patio area with chairs and a table in front of a building.
  • Dining

    An elegant dining room with several neatly arranged tables and chairs, adorned with simple decor and soft lighting.
  • Seating Area

    A cozy seating area in a lobby with patterned chairs and a sofa surrounding a coffee table.
  • Patio

    An outdoor patio with tables and chairs under a covered area.
  • Lobby

    A hotel lobby with a coffee station and seating area.
  • Healthcare

    A hospital reception area featuring a central desk and surrounding hallway.

Arista Healthcare

1136 North Mill Street, Naperville, IL 60563

For more information about senior living options: (844) 490-3973

3.3 from 62 reviews
5 stars
32
4 stars
3
3 stars
1
2 stars
2
1 stars
24

Skilled Nursing Facility

Overall Review of Arista Healthcare

Pros

  • pro Arista has great staff, great facilities, and a wonderful billing department.
  • pro The staff are consistently attentive, responsive, and compassionate.
  • pro The facility trained the entire care team on managing a defibrillator vest before admission, giving families peace of mind.
  • pro The care at Arista is wonderful, with dedicated and professional staff.
  • pro Outstanding physical therapy helped the patient regain the ability to walk.
  • pro The staff are top notch.
  • pro The care delivered was excellent and included a proper plan to ensure safety after discharge.
  • pro Tina, Ralph, and Drew demonstrate exceptional compassion and respect.
  • pro The activity center staff are stellar, providing engaging weekly activities.
  • pro The facility is clean, safe, and well-maintained.
  • pro The food and nutrition are good, and the therapy services have been very helpful.
  • pro Ralph and Tina provided exceptional care for residents during their stay.

Cons

  • pro They lack the ability to safely and efficiently do their jobs.
  • pro PT spent 10 minutes with her not strengthening her lower body, instead doing arm exercises.
  • pro The facility is horrible.
  • pro Night staff didn't respond to calls, and a patient fell trying to use the washroom.
  • pro The facility and equipment are older and not updated.
  • pro In hospice care, staff failed to assist with transfer/admission and left the patient waiting for help for hours, with a strong urine odor in the room.

Review

Arista Healthcare in Naperville comes through in many stories as a facility where care, compassion, and a strong sense of teamwork are consistently evident. Families repeatedly highlight the quality of the staff, the attentiveness of caregivers, and the clean, welcoming environment. The overarching thread is that when things go well, it's because a dedicated group of professionals - from nurses and CNAs to therapists and administrators - work cohesively to meet the needs of residents and their loved ones. In several accounts, the staff's dedication shines through in real, tangible ways: compassionate bedside care, prompt responses to questions, and a genuine commitment to getting patients back to their best functioning as quickly and safely as possible.

Several families point to standout experiences with skilled nursing and therapy. One review tells of a patient admitted for skilled nursing after hospitalization, where the defibrillator vest required special handling. The facility's proactive approach - training the entire care team on managing the device before admission - gave the family real peace of mind. Another patient, who needed extensive physical and occupational therapy for a broken leg, specifically notes a top-notch PT/OT team and describes being able to walk again thanks to their outstanding therapy staff. These stories emphasize the hospital-to-rehab continuum of care at Arista, with therapists who are not only skilled but also thoughtfully coordinated with medical staff to address complex needs.

Yet this strength is set against a more mixed set of observations about daily operations and consistency. Some reviews describe friendly, personable staff who are sometimes hindered by systemic or logistical barriers. In one account, the bedside team is praised for their warmth, but the reviewer felt that therapy sessions sometimes failed to target the patient's current mobility needs and that tasks were promised but not consistently executed. In another, a high-stakes situation - diary entries during a dialysis rehab stay, and routine procedures like a TB test - illustrates how expectations about timely, reliable service can diverge from actual practice. These voices remind readers that even in a generally positive environment, there are real concerns about efficiency, communication, and the accuracy of promised timelines.

There are also deeply personal stories about the hospice and end-of-life experience. One reviewer recounts a difficult, lengthy observation during a hospice transfer, where care was lacking in some crucial moments - delays in assistance, a strong odor, and questions about whether the patient was being attended to adequately. The takeaway from that narrative is not that the facility is universally poor, but that for patients who require sustained, intensive assistance and advocacy, gaps in responsiveness can be distressing. The reviewer nevertheless emphasizes the importance of choosing a facility capable of providing robust support for patients who cannot advocate for themselves, especially in sensitive end-of-life circumstances.

Amid the varied experiences, Arista is repeatedly praised for leadership and administration that genuinely appears to support patients and families. Tina, an administrator, is singled out for her helpfulness and ongoing engagement; reviewers describe her as someone who checks in, helps navigate concerns, and remains a steady point of contact throughout a stay. Other administrators - Ralph and Drew - are highlighted as compassionate, accessible, and capable of coordinating care across disciplines. In one extensive endorsement from a professional who oversees multiple nursing homes, the team around this facility - led by Ralph, Heather, and Tina - receives high marks for fostering a culture where staff knowledge is shared, patient problems are addressed promptly, and families feel heard and respected.

The in-house capabilities extend beyond nursing and therapy to include the broader "care ecosystem" of the facility. Several reviewers commend the facility's clean, well-maintained appearance and the sense of safety and comfort it provides to residents and visitors. For families whose loved ones benefit from daily activities, there are positive notes about engaging programs such as bingo and live music, run by a dedicated activity staff that residents and families praise for making daily life enjoyable. The food experience is mixed, with some reviewers acknowledging that dietary staff manage meals well within Medicare constraints, while others note that chefs may be stretched thin or that menu variety could be improved. Still, the overall sense is that Arista strives to balance nutrition, taste, and practicality within the realities of a skilled facility.

The strongest thread running through most positive entries is the sense of trust families place in Arista's medical and therapeutic teams. Instances where families describe "superb nursing," the ability to call in specialists when needed, and a seamless chain of communication among physicians, nurses, and therapists speak to a facility that values professional expertise and coordinated care. The reviewers who emphasize this point often mention specific staff by name - Dr. Fang, MaryLynn, Ophelia, the "crack specialized physiotherapy team," and the NP - underlining how personalized attention and professional integrity contribute to meaningful recoveries and strong care plans. Even patients who faced obstacles or disappointments still acknowledge that the medical team's competence and readiness to involve experts when necessary are major strengths.

In sum, Arista Healthcare presents a portrait of a facility where many patients experience high-quality, compassionate care delivered by a devoted and well-coordinated staff. The environment feels safe, clean, and patient-centered, with administrators who are accessible and invested in families' experiences. At the same time, there are genuine concerns raised about operational consistency - timeliness, task completion, and certain aspects of daily caregiving - along with the challenges that come with older facilities and limited resources in the context of Medicare constraints. For families considering rehab, skilled nursing, or dialysis-related recovery, Arista offers a strong core of clinical excellence and heartfelt humanism, paired with reminders to stay engaged, ask questions, and advocate for clear, timely communication across the care team.

Features

Housing

  • 153 resident community capacity 153 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (18 miles away) Chicago O'Hare International (18 miles away)
  • Chicago Midway (21 miles away) Chicago Midway (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Arista Healthcare in Naperville, IL is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.

The community boasts an array of amenities designed to enhance the quality of life for its residents. It features a beauty salon where seniors can indulge in pampering treatments, ensuring they look and feel their best. Residents can enjoy their favorite shows or movies with cable or satellite TV in the privacy of their fully furnished accommodations. Arista Healthcare provides transportation services, both community-operated and non-medical arrangements, allowing residents to easily access nearby doctors' appointments and other destinations. For those who love staying connected, the assisted living community offers Wi-Fi/high-speed internet.

Residents can stay physically active in the fitness room or engage in friendly competition in the gaming room. The outdoor space and garden provide opportunities for relaxation and enjoyment of nature. A small library offers a quiet retreat for reading enthusiasts, while a computer center ensures access to technology for digital pursuits.

At Arista Healthcare, dining is taken seriously with restaurant-style dining that caters to special dietary restrictions. Experienced chefs prepare nutritious meals according to diabetes diets and other specific dietary needs.

Care services at Arista Healthcare are comprehensive and personalized. With 24-hour call systems and supervision, residents have peace of mind knowing that assistance is available whenever needed. Trained staff members are ready to provide assistance with daily activities such as bathing, dressing, transfers, and medication management.

To foster mental wellness, the assisted living community offers a mental wellness program that promotes emotional well-being through various activities and initiatives.

In addition to these amenities and care services, Arista Healthcare also provides move-in coordination services to make transitioning into the community as smooth as possible.

Residents at Arista Healthcare enjoy a variety of activities curated by dedicated staff members. Concierge services ensure all needs are met efficiently. Fitness programs keep seniors active, and planned day trips allow for exploration of the surrounding area. Resident-run activities provide opportunities for socialization and engagement, while scheduled daily activities keep residents entertained and fulfilled.

Located in Naperville, IL, Arista Healthcare benefits from its proximity to various amenities in the area. There are several cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals nearby, ensuring easy access to essential services and recreational options.

Overall, Arista Healthcare offers a comfortable and enriching assisted living community where residents can enjoy a vibrant lifestyle with quality care and an abundance of amenities that cater to their unique needs and preferences.

Nearby Places of Interest

Parks

  • Cress Creek Park (0.6 miles)
  • Burlington Park (1.1 miles)
  • Wil-O-Way Park (2.1 miles)
  • Surrey Ridge Park (2.8 miles)
  • Seven Gables Park (4.1 miles)
  • Briar Knoll Park (4.8 miles)
  • East Street Park (5.3 miles)

Cafes

  • Peet's Coffee and Tea (0.9 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2.7 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (6.8 miles)
  • Starbucks (6.8 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.1 miles)
  • Oswald's Pharmacy (2.5 miles)
  • Walgreens (2.7 miles)

Restaurants

  • Portillo's Hot Dogs (1.1 miles)
  • Vasili's (1.2 miles)
  • McDonald's (1.3 miles)
  • McDonald's (1.4 miles)
  • Meson Sabika (1.5 miles)
  • Cooper's Hawk Winery & Restaurant (1.7 miles)
  • Culver's (1.8 miles)

Physicians

  • Northwestern Medicine Proton Center (1.1 miles)
  • Northwestern Medicine Orthopaedics Warrenville (1.7 miles)
  • The Dermatology Institute (2.8 miles)
  • Dreyer Medical Clinic-Fox Valley Villages (4.1 miles)
  • Edward Medical Group (5.7 miles)
  • Dupage Medical Group (5.9 miles)
  • Dupage Medical Group (6.8 miles)

Theaters

  • Cinemark (4.5 miles)
  • AMC Showplace Naperville 16 (6 miles)

Hospitals

  • Marianjoy Rehabilitation Hospital and Clinics (4.5 miles)
  • DuPage Medical Center (5 miles)
  • Northwestern Medicine Central DuPage Hospital Sleep Health Center (5.8 miles)
  • Central Dupage Hospital (5.9 miles)
  • Central Dupage Hospital - Mother & Baby Pavilion (5.9 miles)

Places of Worship

  • Our Lady of Mercy (5.9 miles)
  • College Church (6 miles)

Transportation

  • Metra (5.9 miles)

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