Aperion Care Marseilles
Save578 West Commercial Street, Marseilles, IL 61341
For more information about senior living options: (844) 490-3973
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Aperion Care Marseilles is described by many as a place where the quality of life for residents is visibly high and consistently prioritized. Across testimonies, the atmosphere from the moment you walk in is one of care, gratitude, and mutual respect among staff, administrators, and residents. Families repeatedly note that the culture at this facility reflects genuine attention to every resident's well-being, with administrators, activity aides, nurses, and CNAs working in concert to create an environment that feels more like a close-knit community than a typical care setting.
Several reviews highlight the effectiveness of the rehab and wound therapy programs, and the way care teams collaborate to support healing and recovery. Families report that wounds from multiple surgeries heal well under professional care, and that concerns are addressed promptly by nurses, CNAs, wound specialists, and physical therapists. The interdisciplinary approach is praised, and the staff's dedication shines through even when the physical plant is described as older on the inside. The care team's responsiveness and willingness to communicate reassure families that their loved ones are in capable hands, and the emotional support provided by staff is often cited as a major contributor to positive outcomes.
The sense of being part of a "family" is a recurring and powerful theme. Several reviewers speak with affection about the staff's compassion, teamwork, and the feeling of belonging that permeates the facility. A new executive director is specifically praised for being helpful and friendly to residents, and the broader leadership - down to the director and admin team - receives praise for their engagement with residents and their families. The in-house dialysis unit is celebrated for its convenience and comfort, with recliner chairs and an integrated setting that minimizes stress and transportation concerns for patients. The facility is also described as a place where promotions and internal growth are possible, reinforcing the view that this is a team that values its people as well as its residents.
Heartfelt patient-and-family stories reinforce the positive tone. One account describes a loved one's journey through hospitalization to rehab and back home, with staff members - from head nurses to social workers to CNAs - going above and beyond to maintain care and honesty throughout the process. Another family member expresses deep gratitude for the consistent, compassionate care provided during a difficult period, highlighting the social worker, business manager, head nurses, and the entire nursing team as exceptional. The administrator and leadership are portrayed as truly invested in residents' comfort and well-being, contributing to a sense of trust and reliability in the care provided.
Amid the overwhelmingly positive reviews, there are clearly voiced concerns from a subset of staff and reviewers. Some describe an uncomfortable or even hostile work environment, particularly around CNAs and agency staff, including tensions over productivity standards and breaks. Allegations include a lack of proper cleanup, instances of harassment after reporting inappropriate behavior, and concerns about staff discipline and adherence to policy. Other reviews point to perceived neglect in night shift care and serious warnings about elder abuse, prompting strong cautions to families about double-checking on residents and ensuring ongoing oversight. These perspectives remind readers that, as with any large care operation, experiences can vary widely by unit, shift, and individual leadership.
Nevertheless, the collective impression remains that Aperion Care Marseilles is a place of strong, sometimes exquisite, care mixed with real challenges that demand ongoing attention. The building's age is acknowledged, but many staff and residents insist that the people - staff camaraderie, leadership commitment, and the daily acts of kindness - carry the day. Renovations are noted as a bright sign of improvement, and the overall sentiment across many reviews is that the facility has the makings of a supportive, family-like community where residents feel valued and workers take pride in their roles. The continued focus appears to be on preserving that sense of family and care while addressing any concerns with transparency and accountability.
In sum, Aperion Care Marseilles is celebrated for its people-first approach: compassionate, dedicated staff; a leadership team that some residents and families deeply trust; and a culture that fosters close relationships and a sense of belonging. This positive core is complemented by tangible examples of excellent clinical care - rehab, wound management, and in-house dialysis - that make a meaningful difference in residents' lives. At the same time, there are important warnings from some employees about workplace issues and care standards that demand sustained improvement and vigilant oversight. The facility's trajectory appears to be one of growth and refinement, driven by both the praise of those who thrive there and the constructive feedback of those who seek even higher levels of accountability and safety.
Aperion Care Marseilles in Marseilles, IL is an assisted living community that offers a range of amenities and care services to its residents. The community features a beauty salon, allowing residents to enjoy haircuts and styling services without leaving the premises. Residents can also enjoy watching their favorite TV shows or movies with access to cable or satellite TV. For those who need transportation assistance, there is community-operated transportation available.
The community provides a computer center for residents who want to stay connected and engaged in the digital world. Meals are served in a dining room with restaurant-style dining, ensuring that residents have nutritious and delicious meals prepared for them daily. There is also a fitness room available for those who want to stay active and maintain their physical wellness.
Aperion Care Marseilles offers fully furnished private rooms with private bathrooms, providing residents with comfort and privacy. Housekeeping services are provided to ensure that the living spaces are kept clean and tidy at all times. For leisure activities, there is a gaming room where residents can play games and socialize with each other. A small library offers opportunities for reading and quiet relaxation.
Transportation arrangements are available for non-medical purposes as well as for doctor's appointments, making it convenient for residents to travel when needed. In terms of wellness, there is a wellness center on-site where various programs and activities are offered to promote mental well-being.
For connectivity needs, Wi-Fi/high-speed internet is available throughout the community. In terms of care services, Aperion Care Marseilles provides 24-hour call system and supervision to ensure the safety of its residents at all times. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is readily available.
The community has professionals who manage medication administration for those who require it. Special dietary restrictions such as diabetes diets or specific dietary needs can be accommodated as well.
Residents can also benefit from various activities and programs offered within the community. Concierge services are provided to assist residents with any requests or needs they may have. Fitness programs and scheduled daily activities encourage socialization and engagement among residents. Planned day trips and resident-run activities offer opportunities for exploration and enjoyment.
Aperion Care Marseilles is conveniently located near parks, pharmacies, physicians, restaurants, and places of worship, making it easy for residents to access necessary amenities and services in the surrounding area. Overall, this assisted living community offers a variety of amenities and care services to cater to the individual needs of its residents while promoting a comfortable and fulfilling lifestyle.
Aperion Care Marseilles is located at 578 West Commercial Street, Marseilles, IL 61341 in LaSalle County, Illinois
Aperion Care Marseilles on seniors.fyi includes 6 photos including images showing landscaping, building, exterior, entrance, outdoor, office, garden, pathway, and more.
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