Lena Living Center
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1010 South Logan Street, Lena, IL 61048
For more information about senior living options: (844) 490-3973
The rooms at Lena Living Center are described as looking like a dungeon and not very homey, with extremely hot conditions. The staff are perceived as uncaring at the facility. There were significant delays in delivering items brought for residents, sometimes taking up to five days. Phone calls to staff often went unanswered, and the voicemail system was non-functional. Requests for addressing problems or concerns were frequently ignored or significantly delayed. There was a lack of orientation aids in the rooms, such as calendars or clocks, leaving residents disoriented. The TV cable system was overly complicated and unusable for many residents. The facility failed to provide the required two-day notice of Medicare Non-Coverage for physical therapy, resulting in an improper termination process. Despite receiving favorable rulings during appeals, the nursing home continued to deny necessary physical therapy in violation of Medicare protocol. Overall, there was disappointment and dissatisfaction regarding the quality of care and communication during a family member's stay for rehabilitation.Lena Living Center has garnered a mixed bag of reviews from families who have placed their loved ones in its care. While some aspects of the facility are appreciated, others leave much to be desired. Overall, the sentiment reflects varying experiences based on individual needs and expectations, leading to conclusions that range from satisfied to deeply disappointed.
One recurring issue noted is the ambiance of the living quarters within Lena Living Center. Described by one reviewer as resembling a "dungeon," many family members found the rooms lacking a homey atmosphere. The heat levels in the rooms were also criticized as being excessively uncomfortable for visitors. Although there are amenities provided—such as meal services, opportunities for hair care, church activities, and holiday parties—these offerings do not seem sufficient enough to outweigh concerns regarding the overall environment and quality of care.
The experience during the pandemic was another focal point in several reviews. Some family members expressed gratitude towards the facility's proactive measures regarding health safety, like regular COVID-19 testing for residents and staff. This dedication contributed positively to their loved ones' safety during such a turbulent time. However, even amidst these safety protocols, discrepancies in service delivery surfaced that detracted from an otherwise reassuring setting.
Physical therapy services seemed to be a highlight at Lena Living Center; however, there are questions surrounding their effectiveness and relevance to each resident's specific needs. One reviewer mentioned that while therapy was frequent—almost daily—it often lacked personalization or proper targeting tailored to their family member’s rehabilitation requirements. Such concerns suggest a need for more individualized approaches in therapeutic settings rather than an overarching strategy that might induce neglect toward specific patient needs.
Unfortunately, numerous logistical issues arose that severely impacted residents' experiences at Lena Living Center. Instances where staff failed to return phone calls were prevalent throughout several accounts; this communication barrier only amplified feelings of isolation for family members seeking updates on their loved ones’ welfare. Additionally, delays in item deliveries—as long as five days—raised more red flags about operational efficiency within the facility.
Procedural issues further exacerbated dissatisfaction with Lena Living Center's management practices; most notably concerning compliance with Medicare guidelines regarding physical therapy notifications. One family member described how they received crucial notice about Non-Coverage six days after it should have been delivered—a significant misstep that forced them into an appeal process which ultimately ruled in favor of their loved one due to administrative negligence. Unfortunately, despite this ruling, ongoing denials for needed physical therapy persisted—a clear violation compromising adequate rehabilitation support.
In contrast to other criticisms painted across various reviews lies a small but notable appreciation for certain interactions between staff and residents in less formal observations. Some visitors remarked upon seeing genuine care exhibited by hands-on staff dedicated to enhancing seniors' lives amid stark challenges faced by many facilities today. The therapy department was specifically praised for its high-quality services yielding positive results and improved well-being among residents during rehab stays.
In conclusion, while Lena Living Center has demonstrated potential through certain commendable actions—particularly during challenging times—the overall sentiment suggests considerable room for improvement remains within its operations and attentiveness toward individual resident needs. Families looking towards this center appear equally likely to find bright spots intertwined with significant frustrations stemming from systemic inefficiencies impacting care quality at fundamental levels.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lena Living Center in Lena, IL offers a comfortable and convenient assisted living community for seniors. Our center provides a wide range of amenities to enhance our residents' quality of life. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces to enjoy nature, private bathrooms for added privacy and convenience, restaurant-style dining options with special dietary restrictions in mind, a small library for leisurely reading, telephones in each unit for easy communication with loved ones and friends, transportation arrangement services for non-medical needs and doctors appointments, a wellness center to focus on health and well-being goals and Wi-Fi/high-speed internet access.
In addition to these amenities, Lena Living Center also offers excellent care services to ensure the well-being of our residents. Our 24-hour call system and supervision provide peace of mind knowing that assistance is readily available when needed. We offer assistance with activities of daily living such as bathing and dressing to promote independence and comfort. Our staff is trained in transfers to assist residents safely around the facility. We provide specialized diets for those managing diabetes as well as meal preparation and service. Medication management is also provided to ensure proper administration of medications. A mental wellness program is offered to support emotional health.
Our dining options cater to special dietary restrictions ensuring that all residents can enjoy delicious and nutritious meals. We also strive to provide engaging activities for our residents. Concierge services are available to assist with any additional needs or requests. Fitness programs are offered to promote physical health at every level of ability. Planned day trips provide opportunities for exploration and fun outside the community while resident-run activities allow residents to take charge of their own enjoyment within the center itself.
The surrounding area near Lena Living Center offers convenient nearby amenities including two cafes, three parks, one pharmacy, one physician's office, six restaurants, and two places of worship. This community provides a comfortable and engaging living environment with access to essential services for seniors.
Lena Living Center is located at 1010 South Logan Street, Lena, IL 61048 in Stephenson County, Illinois
Lena Living Center on seniors.fyi includes 3 photos including images showing floor plan, interior, lounge, seating area, decor, artwork, office space, building, and more.
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