Liberty Village of Freeport

Pros

• The nurse on the floor was very helpful and attentive to the needs of patients.
• Liberty Village of Freeport was noted for being very clean and well-maintained.
• The staff at Liberty Village were described as resourceful and helpful, providing good care for their residents.
• The rooms in Liberty Village were found to be very nice and comfortable.
• Overall, everything at Liberty Village was considered fine by visitors.

Cons

• The staff was not very polite and did not respond promptly to requests for assistance.
• Family members felt ignored when trying to communicate their concerns about patient needs.
• The admissions person was unhelpful and impolite, even hanging up during a phone call.
• There were complaints about the lack of basic amenities, such as phones and clocks in the rooms.
• Food quality was reported to be poor.
• Overall, there are concerns regarding the care provided compared to nursing homes that are perceived as better options.

Review

The experience of patients and their families at nursing homes can significantly vary, as highlighted by recent reviews of different facilities. One common thread in these accounts is the level of staff attentiveness and empathy toward patient needs, which appears to be a crucial factor in determining the overall satisfaction of residents and their families.

In one review, a family member expressed dissatisfaction with the staff's responsiveness to basic requests for assistance. The reviewer recounted an incident where their sister had been sitting in a chair for too long, prompting them to seek help from the aides. Despite multiple requests for attention, it took nearly an hour before someone arrived to assist her. This delay not only illustrates a lack of timely care but also raises concerns about how well the facility prioritizes resident comfort and well-being. The aide’s promise to provide additional care—a shower and help getting into bed—appeared insufficient given the initial delay reported.

Another critical observation made by family members was the absence of essential amenities within the rooms. Reviewers questioned why regular telephones were not provided, leaving residents without easy access to communication with family or emergency services. Additionally, the lack of clocks on walls raised concerns about residents' ability to orient themselves time-wise—a small yet significant aspect that contributes to their sense of normalcy and autonomy within such facilities.

Food quality also emerged as another area of concern among some reviewers. Although specific comments on food were less detailed, there was a clear implication that meals did not meet expectations or standards typically found in similar living environments. This aspect is particularly vital as nutrition plays a key role in recovery and overall health for residents who may already be facing numerous challenges related to their conditions.

Moreover, customer service experiences at these facilities varied greatly among staff members. While some individuals spoke highly of certain nurses who demonstrated helpfulness and professionalism on the floor, others recounted negative experiences with admissions personnel. One review pointedly criticized an admissions staffer named Stacie for being unhelpful and dismissive during a phone call filled with important inquiries about care options—an interaction that culminated in her hanging up mid-conversation when further questions arose.

Conversely, Liberty Village of Freeport received positive remarks regarding its cleanliness and resourceful staff. Families noted that the environment was generally tidy and well-maintained while appreciating how helpful staff were towards residents’ needs. Positive comments about room conditions indicated that some establishments prioritize creating comfortable living quarters for their patients; however, it contrasts starkly against other expressions highlighting negligence or poor communication practices.

Given this spectrum of experiences shared by families seeking care for loved ones, it becomes evident that nursing home quality cannot be generalized easily. As families continue navigating these difficult decisions regarding healthcare placements , it becomes paramount that they consider aspects beyond just physical environment which encompass emotional support from the teams involved in caregiving as well as important day-to-day quality-of-life factors such as food services and accessibility to communication tools . Ultimately , ensuring compassionate care should remain at forefront when evaluating potential residences for vulnerable populations like seniors requiring specialized assistance.

Located in Freeport, Illinois, this area offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable place to live. With several healthcare facilities nearby, including physicians' offices and hospitals, residents can easily access medical care. There are also places of worship for spiritual nourishment and social connection. Various dining options are available for those who prefer eating out, as well as pharmacies for medication needs. Nature lovers will appreciate the nearby parks, providing opportunities for outdoor recreation. Transportation services are accessible for those who may not drive. Overall, this part of Freeport offers a blend of convenience and community support that could make it a desirable location for senior living.

Physicians

• Advanced Hearing Healthcare (0.2 miles)
• Monroe Clinic (0.5 miles)
• Valery Hrad, MD (0.5 miles)
• FHN Family Healthcare Center - Highlandview Drive (0.5 miles)
• Highland Women's Care (0.6 miles)
• Fhn Family Healthcare Center (0.7 miles)
• Dr Kenneke (1 miles)

Places of Worship

• Immanuel Lutheran Christian Child Development Center (0.3 miles)
• Bethany United Church of Christ (0.3 miles)
• Immanuel Evangelical Lutheran (0.3 miles)
• St John United Church of Christ (0.6 miles)
• Abundant Life Christian Deliverance Center (0.7 miles)
• Tran Family Ministries (1 miles)
• First United Methodist Church (1 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Sv Pharmacies (1.6 miles)
• Cub Pharmacy (1.6 miles)
• Supervalu (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)

Restaurants

• Big Apple Family Resta (1.1 miles)
• Da Catch Fish & Chicken (1.1 miles)
• McDonald's (1.2 miles)
• Happy Wok (1.2 miles)
• Cannova's Pizza (1.3 miles)
• KFC (1.4 miles)
• Ten Pennies Internet Cafe (1.4 miles)

Parks

• Krape Park (1.1 miles)
• Krape Park Dam (1.3 miles)
• Read Park Aquatic Center (1.5 miles)
• Lions Park (10.1 miles)
• Lena Community Park District (10.1 miles)
• Dodds Park (10.7 miles)
• Blackhawk Battlefield Park (11.2 miles)

Transportation

• U-Haul Neighborhood Dealer (1.1 miles)
• Enterprise Rent-A-Car (2.1 miles)
• U-Haul Neighborhood Dealer (3.3 miles)

Hospitals

• FHN Memorial Hospital (1.3 miles)
• Freeport Memorial Hospital (1.4 miles)
• Freeport Memorial Hospital (1.8 miles)

Cafes

• Starbucks (1.8 miles)
• Cafe 217 Espresso & Bakery Shoppe (10.2 miles)
• Main Street Eats & Treats (10.2 miles)