Glenwood Healthcare & Rehab

Pros

• The facility was clean and orderly during the initial tour.
• The staff seemed to interact well with the residents and were helpful in answering questions.
• Numerous activities for residents were available, including outings for meals and games.
• The administrator was friendly and accommodating at the beginning of the process.

Cons

• The reviewer found that Glenwood presented a false image during the initial meeting and tour.
• The care provided to the reviewer’s father was inadequate, as he was frequently found wet and in his own waste.
• There was a strong odor of urine throughout the facility, causing discomfort to visitors.
• An employee expressed regret about working there, feeling misled about the care standards of the facility.
• The reviewer’s father expressed hatred for his time at the facility and often cried about his experience.
• The reviewer strongly advises against sending loved ones to Glenwood, warning that it is not a caring environment.

Review

When searching for a suitable care facility for a loved one, many families seek a place that promises compassion, attentiveness, and quality activities to enhance the residents’ lives. Glenwood Healthcare & Rehabilitation initially presents itself as an appealing option, boasting clean facilities and a variety of engaging activities. During an initial tour, prospective family members may find the atmosphere warm and inviting, with staff who appear dedicated to providing excellent care. This first impression can create a sense of hope and reassurance that their loved ones will be well looked after in this new environment.

However, beneath this polished surface lies a starkly different reality for some families once their loved ones are admitted into Glenwood’s care. Reports from individuals who have experienced the facility firsthand reveal alarming discrepancies between what was promised during the tour and the actual level of care provided thereafter. One narrative shared by a family member highlights their shocking experience with insufficient attention given to their father’s basic needs. On multiple occasions, they arrived only to discover him lying in his own waste, soaked and uncomfortable—a distressing situation that prompts serious questions about staff diligence and the facility's overall operational standards.

As visits continued over time, it became clear that issues persisted throughout the facility. Not only did sanitary conditions diminish—the smell of urine reportedly made eyes sting—but also there seemed to be an unsettling apathy among some staff members towards the residents' well-being. A particular employee candidly expressed disillusionment, stating he wouldn’t place his own relatives in Glenwood’s environment due to witnessing firsthand how little some caregivers genuinely cared for those they were supposed to nurture. Such revelations raise concerns regarding staffing ratios and training protocols intended to ensure compassionate care.

In sharp contrast, other reviews of Glenwood Healthcare & Rehabilitation highlight entirely different experiences marked by satisfaction with cleanliness and staff interactions. Some visitors describe the facility as orderly and pleasingly tidy while noting that employees appeared engaged with residents—answering questions patiently and providing assistance when needed. The disparity in perspectives potentially underscores varying individual experiences within larger institutional settings or could reflect changes over time in management quality or staffing practices.

Nevertheless, for those family members who had negative experiences at Glenwood, frustrations run deep as they recount crying parents expressing their unhappiness living there. The emotional toll on families becomes evident when dealing with a loved one’s suffering; it creates heightened anxiety about whether they’ll receive dignified treatment in a long-term care setting designed specifically for recovery or end-of-life support needs. The heart-wrenching desire to provide comfort often gets overshadowed by fear—fear of neglect or mistreatment lurking behind closed doors.

Ultimately, tales from both sides emphasize critical considerations necessary when selecting an appropriate healthcare facility for vulnerable individuals: transparency must be prioritized alongside genuine accountability amongst caregivers. Prospective families are encouraged not just to rely on initial tours but also seek ongoing feedback from current residents' families about day-to-day operations within any home you might choose—the stakes are simply too high when it comes ensuring respect dignity remains intact during life transitions requiring assistance amidst increasingly complicated medical needs.

Restaurants

• Taco Bell (2.1 miles)
• Arby's (2.1 miles)
• Brown's Chicken & Pasta (2.4 miles)
• Atlantis Gentlemen's Club (2.6 miles)
• Portillo's Hot Dogs (3 miles)
• Chick-Fil-A (3 miles)
• Skyline Restaurant (3.1 miles)

Pharmacies

• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.9 miles)
• Walgreens (3.9 miles)
• Walgreens (4.3 miles)

Cafes

• Starbucks (2.7 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.9 miles)
• Windmill Brewing (5 miles)
• Starbucks (5.8 miles)
• Panera Bread (6.7 miles)
• Sip Coffee House (7.2 miles)

Hospitals

• Franciscan Health Chicago Heights (3.2 miles)
• Franciscan Health (3.2 miles)
• Ingalls Family Care Center (3.8 miles)
• Franciscan Health Emergency Department Munster (4.4 miles)
• Franciscan Physicians Hospital (4.4 miles)
• Community Hospital (4.8 miles)
• Franciscan St Margaret Health (5 miles)

Places of Worship

• Christ Community Church (3.2 miles)
• St. Paul's Lutheran School (4.5 miles)
• Woodmar United Methodist Church (6.4 miles)
• Illiana Islamic Association (6.6 miles)

Physicians

• Aunt Martha's Health Care (3.3 miles)
• Medina Health Care (3.8 miles)
• Dr Uppuluri, Dr Patel, Dr Chavin Urology (4.6 miles)
• North Point Orthopaedics (4.6 miles)
• Premier Oncology Hematology Associates (5 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (5.4 miles)
• United Pain Services (5.5 miles)

Parks

• Maicach Park (3.9 miles)
• Briar Creek Park (5.3 miles)
• Riverside Park (5.3 miles)
• Beech Park (5.7 miles)
• The Park (6 miles)
• Wicker Memorial Park (6.6 miles)

Transportation

• Metra/Amtrak (4 miles)
• Metra (4.4 miles)

Theaters

• AMC Schererville 12 (7 miles)